Visitor Hotelsoftware Reviews 21

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software company

Written by the company

One central platform that helps you take charge of your operations, get more customers and increase revenue.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unforgettable experience in Belgrade

Unforgettable experience, highly recommend walking tour at the beginning of the trip to Serbia and Belgrade. Thanks to Marko Rodic we have learned a lot about the fascinating history of this country and its capital. These three hours flew by very fast and we received great amount of information. The tour is not too long, not too short, the route is well thought through. Special Thank You to Marko, he shared with us his knowledge of the history and love and pride for his native country. Highly recommend.

12 April 2024
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your wonderful review!

Your recommendation means a lot to us, and we’ll be sure to pass on the praise to Marko—he’ll be so pleased to hear it!

Warm regards,
Raul Tomescu
CEO & Founder at Visitor

Rated 5 out of 5 stars

I contacted customer support

I contacted customer support, and they offer a wide range of services for both channel management and increasing our revenues. They explained everything very professionally! We are currently connecting. Everything is satisfactory. Thank you.

8 January 2024
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback! We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far. Our goal is to support your success with effective channel management and revenue optimization, and we're here to help every step of the way.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 4 out of 5 stars

Great system it has helped us a lot

The System is very easy to use but IT still needs some features:

1. Ability to upsell pets allowed
2. Ability to upsell breakfast
3. Automatically generated invoices

Not very big things but would be useful. Otherwise the system is great, we especially like the direct booking website.

21 June 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback! We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far. Our goal is to support your success with effective channel management and revenue optimization, and we're here to help every step of the way.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 5 out of 5 stars

Very user friendly and useful

Very user friendly and useful, easy connectivity with various booking channels and the Visitor team is very communicative and open to improvements. Definitely very happy with my decision!

18 June 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback! We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far. Our goal is to support your success with effective channel management and revenue optimization, and we're here to help every step of the way.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 5 out of 5 stars

Great booking channel management tool

Visitor is a great solution for us to provide multiple booking channel management with its multiple language and multiple currency integrations however still needs improvement in terms of number of languages and currencies it supports. However the team assured me these features are on the roadmap (great support btw).

11 May 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback!

We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 4 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for. The channel manager and the front desk system are the best tools, for the website I’ll like just more editable options but not a big deal, they’re always improving everything and that’s what I appreciate.

13 April 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback!

We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 4 out of 5 stars

Good!

I have a small accommodation and this is what i was looking for. The agents are really nice, they're always for you if you have a question or if you need anything, just small things to improve but I'm happy with this service ✔️

29 March 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback!

We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 5 out of 5 stars

Great service

It’s not my first software and it’s a great service, attentive staff! good to manage your business if you have one or more accommodations, always getting better 👌🏼

1 February 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback!

We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Rated 5 out of 5 stars

Great service!

Great service. They really understand my needs and deliver really fast solutions. I'm pretty skeptical trying new platforms but this was a pleasant surprise.

1 February 2022
Unprompted review
Visitor Hotelsoftware logo

Reply from Visitor Hotelsoftware

Thank you so much for your positive feedback!

We’re delighted to hear that our customer support team provided a clear and professional explanation of our services, and that you’re finding the connection process satisfactory so far.

Thank you for choosing us!

Best regards,
Raul Tomescu
CEO & Founder Visitor

Show reviews in all languages. (21 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look