VisitorsCoverage Inc. Reviews 6,953

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and navigation of the website, finding it simple to compare options and complete purchases. Many appreciate the clear explanations of policies and the reasonable pricing, making the process of obtaining insurance smooth and efficient. However, some people encountered issues with the website's functionality, such as slow loading times, display problems in certain browsers, or difficulties accessing all coverage options. A few customers also mentioned challenges with reaching customer service by phone or experienced confusion about whether they were directly on the insurance provider's website.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the ease of use and navigation... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and use. Many reviewers... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be very... See more

Service

Consumers find service to be positive, highlighting its ease of use and efficiency. Many reviewers appreciate... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the entire research to purchase experience. Everyone was very helpful via email and even better on the phone. They answered all my questions from pre existing conditions to policy... See more

Company replied

Rated 5 out of 5 stars

Excellent coverage options, easy to use site. Returning client - our adult daughter used this company to take out a US visitor policy a few years ago she had an unfortunate accident a month or so int... See more

Company replied

Rated 5 out of 5 stars

I love the way visitor coverage provides the options. My sister and my nephew were visiting from India and finding the best travel insurance(which is a must for US travellers) was essential for me. Vi... See more

Company replied

Rated 5 out of 5 stars

I had called numerous insurance agents to ask about coverage for my son, who lives abroad and who visits the US for about 6 weeks a year (split between two trips). He just turned 26, so he came off o... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Travel agent

Written by the company

At VisitorsCoverage, we pride ourselves on simplifying the travel insurance buying process by providing top-rated plans, an easy-to-use website and unrivaled customer service. Our goal is to make the decision process easy and convenient for travelers so they can spend less time searching for travel insurance, and more time exploring the globe. With more than a decade of experience in the industry, we are dedicated to educating travelers about travel insurance and ultimately improving the way customers choose, purchase and manage their travel insurance needs through our unique online marketplace.

Guaranteed Lowest Rates

Find the Right Plan at the Right Price

Insurance rates are regulated by law, which means you won’t find the same insurance plan for a lower price anywhere else. We only offer well-known “A” rated plans, so our customers can travel confidently knowing they were able to choose from the best plans at the best rates available.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

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Rated 5 out of 5 stars

Very easy to use

Very easy to use

4 December 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We're glad to hear you had a smooth experience purchasing your insurance. We wish you the very best on your travels!

Rated 5 out of 5 stars

It was very easy to navigate your…

It was very easy to navigate your website and was able to complete purchase with ease. This is my fifth policy with you travelling to USA

4 December 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

We’re glad to hear that our website was easy to navigate and that your purchase went smoothly. Thank you for your continued trust in us. Wishing you safe and wonderful travels!

Rated 5 out of 5 stars

CLEAR CHOICES

CLEAR CHOICES, WELL EXPLAINED AND EASY TO CHOOSE.

2 December 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars

User friendly app

28 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. We wish you the very best on your travels!

Rated 5 out of 5 stars

Seamless experience.

Seamless experience.

24 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Easy to to get insurance good customer…

Easy to to get insurance good customer support

22 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We're glad you had a seamless experience getting insurance and appreciate your kind words about our customer support. We look forward to continuing to serve you!

Rated 1 out of 5 stars

I did not recived my insurance…

I did not recived my insurance conclusion in mail

17 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Have you tried checking your spam box? We’re showing that the purchase confirmation was successfully delivered. Our Customer Success team has emailed you the policy confirmations, digital ID cards, and cover letters for both travelers.

We have also included instructions for logging into your account using either your policy ID or email address, where you can easily manage your policy. Our team would greatly appreciate if you would kindly consider updating your review based on our most recent interaction. We appreciate your consideration!

Rated 5 out of 5 stars

Great experience

I recently used the company for travel insurance and was impressed with ease of use. The website was user friendly, and quite process was quick and efficient.

1 November 2025
Unprompted review
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

We're happy to hear that you found our website user-friendly and the insurance process quick and efficient. We appreciate your positive feedback and are glad you enjoyed your experience. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Easy process

Easy process, good selection. Of course, hoping we never have to use the insurance.

16 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

We're happy to hear that you found the process easy and enjoyed our selection. Hopefully, you won’t need to file a claim! If that time comes, our team of Claims Assist Specialists is here to help every step of the way!

You can learn more by visiting https://www.visitorscoverage.com/insurance/claims-assistance/.

Rated 4 out of 5 stars

great site to compare travel insurance at affordable prices

i've used this site multiple times, they have competitive pricing and good side by side comparisons. however the website is clunky. the display doesn't work in chrome on my computer, everything shifts strangely, so i have to use safari. and the forms are very jumpy when filling out. not enough to deter me from the site, but needs better UX/UI review

15 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing the screenshots! This may be related to the specific browser setup or and possible extensions that are local to the device. We reviewed the display on our end but weren’t able to replicate the issue.

If you have any questions, please feel free to contact us at support@visitorscoverage.com. We’re always happy to help!

Rated 4 out of 5 stars

Fast and easy to purchase

Fast and easy to purchase. Hope I don’t need to use it.

14 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Hopefully you won’t need to file a claim! If that time comes, our team of Claims Assist Specialists are here to help every step of the way! You can learn more by visiting https://www.visitorscoverage.com/insurance/claims-assistance/.

Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Very easy to use this

Very easy to use this

15 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. We wish you the very best on your travels!

Rated 5 out of 5 stars

EASY TO OBTAIN ONLINE

15 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We’re happy to hear that booking your insurance was a smooth and easy experience. Wishing you all the best on your upcoming travels!

Rated 5 out of 5 stars

Good for easy booking

Good for easy booking

15 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We are glad you had a positive experience on our website and were able to select the right plan for your individual needs. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Smooth process

Very smooth process getting the insurance, and I think it's a fair price for an insurance with global coverage.

13 March 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We are happy to hear you found the process to be smooth and easy. Thank you for being a VisitorsCoverage customer!

Rated 4 out of 5 stars

It’s good but can be improved

It’s good but can be improved. Should not ask billing address. It could be same address.

12 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

The billing address is required to verify your payment and ensure it’s processed securely. This is a standard step for most online transactions. If your billing address is the same as your home address, you can check the box to indicate that, and the system will match them automatically.

If there’s anything you need assistance with, please don’t hesitate to reach out by emailing support@visitorscoverage.com. We're happy to help!

Rated 5 out of 5 stars

easy to sign up for

Inexpensive and easy to purchase

12 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review and recommendation! We're happy to hear that you found our website easy to use and our prices reasonable. We wish you the very best on your travels!

Rated 5 out of 5 stars

Excellent assistance from Ms

Excellent assistance from Ms. Rachi🤩

12 November 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We are happy to hear our team of licensed insurance experts were able to assist you in selecting the best plan for your specific requirements. We look forward to continuing to serve you!

Rated 5 out of 5 stars

It was an easy service to hire and also…

It was an easy service to hire and also easy to use. I needed to go to the emergency room because of an earache and I was well attended, everything worked properly.

29 June 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience, we appreciate it! We are glad you had a positive experience on our website and were able to select the right plan for your individual needs. Thank you for choosing VisitorsCoverage!

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