Very pleased with Vista
Very pleased with Vista. Very professional. Seen on time by a yea that really took good care of me
31 August 2026
Location
Switch locationThe Birmingham Upright MRI Centre, 38 Calthorpe Road, B15 1TS Birmingham, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- #14 of 16 best companies in Medical Diagnostic Imaging Centre
- #12 of 19 best companies in Diagnostic centre
- #2 of 4 best companies in MRI Centre
- #4 of 5 best companies in Medical imaging centre
About Vista Health - Birmingham Upright MRI Centre
Written by the company
Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.
You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.Vista Health: Accessible, Affordable, Assuring
Written by the company
- Our mission is to make healthcare more accessible, affordable and assuring for patients.
- As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.
Fast access to private diagnostic scans
Appointments are available in as little as 24 hours, with reports returned within 3 working days.
We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.
Contact info
The Birmingham Upright MRI Centre, 38 Calthorpe Road, B15 1TS, Birmingham, West Midlands, United Kingdom
- 0371 7051 447
3.7
Average
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very pleasant experience
Very pleasant experience - staff welcoming and helpful particularly those more close,y involved with the actual MRI and atmosphere calming. Would recommend - only reason not 5* is that I was kept waiting for 20 mins which doesn’t normally happen with private treatments and my dob started off correct being verified several times but when it came to last person it had changed by a day for some reason which was noted but not corrected as when report came through it was still 13th of month instead of 12th. Having said that delays for unseen circumstances can occur and I would use Vista again if I had a choice - bearing that in mind maybe 4.5* 🙂
31 July 2026
Reply from Vista Health - Birmingham Upright MRI Centre
Dear Norma,
Thank you for sharing your detailed feedback. We’re pleased to hear that you found our staff welcoming and helpful, particularly the team, and that you found the atmosphere calming.
We’re sorry for the delay during your appointment and for the issue with your date of birth on the report. We understand how important it is for patient details to be accurate, and we appreciate you bringing this to our attention.
We’re grateful for your understanding that occasional delays can occur, and it’s wonderful to hear that you would choose Vista Health again. Thank you for your recommendation and for taking the time to share your experience.
Best wishes,
Vista Health
Carolyn HCA was lovely
Carolyn HCA was lovely, kind and helpful, she put me at my ease ,thank you
Service was swift
6 June 2026
Reply from Vista Health - Birmingham Upright MRI Centre
Hi,
Thank you for taking the time to leave a review. We're pleased to hear that Carolyn provided such a kind and supportive experience and helped put you at ease. We'll be sure to pass your lovely comments on to her. It's also great to know that you found the service swift and efficient.
As we can see from your 3-star rating that there may have been aspects of your experience that did not fully meet your expectations, we would welcome any additional feedback you may wish to share. If you'd like to discuss your experience further, please contact us at feedback@vista-health.co.uk.
Best wishes,
Vista Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.