The whole service was 1st class from the start to the end.. I was very anxious as was in pain with my lower back and sadly the NHS the waiting time was so far away and my anxiety was growing.. So... See more
Location
Switch locationNorth Bristol Diagnostic Centre, Asda Patchway Supercentre, Highwood Lane, BS12 5TL Bristol, Bristol, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very welcoming receptionist who made me feel very welcome. Once forms filled in it was a fast, efficient process for the MRI scan with a prompt follow up call once the results were received.
Fantastic experience throughout. I went through 7 MRI scans, the wait time was minimal in the wait room, the patience, reassurance and guidance from the staff were remarkable, the time waiting for... See more
Company replied
Nice service on the day but was disappointed that I had to ring up for my results after 5 days then was told they sent them to me on the Wednesday which I never received
Company replied
Company details
- #14 of 16 best companies in Medical Diagnostic Imaging Centre
- #12 of 19 best companies in Diagnostic centre
- #2 of 4 best companies in MRI Centre
- #4 of 5 best companies in Medical imaging centre
About Vista Health - North Bristol
Written by the company
Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.
You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.Vista Health: Accessible, Affordable, Assuring
Written by the company
- Our mission is to make healthcare more accessible, affordable and assuring for patients.
- As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.
Fast access to private diagnostic scans
Appointments are available in as little as 24 hours, with reports returned within 3 working days.
We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.
Contact info
North Bristol Diagnostic Centre, Asda Patchway Supercentre, Highwood Lane, BS12 5TL, Bristol, Bristol, United Kingdom
- 0371 7051 447
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast & friendly service.
17 August 2026
Stressfree experience
Everyone at the centre was welcoming and friendly. The MRI process was straightforward and everything was explained well.
20 August 2026
MRI scan
A very welcoming receptionist who made me feel very welcome. Once forms filled in it was a fast, efficient process for the MRI scan with a prompt follow up call once the results were received.
16 August 2026
The whole service was 1st class from…
The whole service was 1st class from the start to the end..
I was very anxious as was in pain with my lower back and sadly the NHS the waiting time was so far away and my anxiety was growing..
So decided to use Vista health an appointment within a week for a MRI scan and the result was sent within 24hrs to me
It was worth the money just for me and doctor's to action as it transpired things were clearly wrong with my back ..
Would definitely recommend especially if time is important if its just for your mind or in my case, earlier action csn now be taken rather than me doing more damage..
8 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Vista Health - North Bristol
Dear Shirley,
Thank you for your review. We’re pleased to hear that you found our staff helpful and friendly, and that you were happy with the surroundings.
While we’re glad to hear the positive aspects of your experience, we’re sorry that it didn’t warrant a higher rating on this occasion. If there is anything we could have done better, we’d welcome your feedback. Please email our Feedback Team at feedback@vista-health.co.uk so we can understand how we could improve.
Best wishes,
Vista Health
Staff and experience excellent.
8 August 2026
Reply from Vista Health - North Bristol
Dear Janina,
Thanks for your review. We're delighted to hear you were happy with the service and care you received.
Best wishes,
Vista Health
Great and prompt service
Great and prompt service, with very professional and friendly staff.
5 August 2026
Reply from Vista Health - North Bristol
Dear Kerri,
Thank you for your 5-star review. We're delighted to hear that everything went smoothly during your visit.
Best wishes,
Vista Health
Fantastic experience throughout
Fantastic experience throughout.
I went through 7 MRI scans, the wait time was minimal in the wait room, the patience, reassurance and guidance from the staff were remarkable, the time waiting for the scan results to come through were no longer than 2 days and the consultation from the GP after to go through was explained to me in plain English.
I would recommend vista again and again!
15 July 2026
Reply from Vista Health - North Bristol
Dear Mrs Green,
Thank you for your 5-star review. We’re delighted to hear that you had such a fantastic experience during your visit. It’s wonderful to know that you felt reassured and well supported by our team, with clear guidance throughout the process. We’re also pleased that your results were available within two days and that your follow-up consultation helped explain everything clearly.
Thank you for your kind words and for recommending Vista Health. We really appreciate you taking the time to share your experience.
Best wishes,
Vista Health
Excellent care from all staff
Excellent care from all staff. Attentive and helpful. Efficient service.
7 July 2026
Reply from Vista Health - North Bristol
Dear Deirdre,
Thank you for your 5-star review. We’re pleased to hear that you received excellent care from our staff and found them attentive and helpful throughout your experience. It’s great to know that you also found our service efficient. We really appreciate you taking the time to share your feedback.
Best wishes,
Vista Health
Scans were good and the report…
The scans were good and the report seemed comprehensive. I was able to share with those I wanted. I arrived just in time as the traffic on motorway held me up and given I was anxious about being late, being able to park easily near the front door reduced my anxiety much.
The staff all kind and helpful. I would recommend to anyone who asked. When booking make sure you say your location. I missed this.
31 July 2026
Reply from Vista Health - North Bristol
Dear Maria,
Thank you for your 5-star review. We’re pleased to hear that you were happy with the scans and report, and that you found the parking convenient and our staff kind and helpful. It’s also great to know that the experience helped put you at ease.
Thank you for your recommendation and for sharing your helpful feedback about the booking process.
Best wishes,
Vista Health
Having researched Vista Health
Having researched Vista Health, I was able to choose an appointment which suited me and was within a week or so. I booked my appointment, paid my money and it all worked very smoothly. I was in and out of the scanner very quickly. My results came through in a couple of days. The service was very professional, efficient and just what was needed.
30 July 2026
Reply from Vista Health - North Bristol
Dear Sarah,
Thank you for your 5-star review. We’re pleased to hear that the booking process was smooth, you were able to choose an appointment that suited you and that your scan and results were provided promptly. It’s great to know that you found the service professional and efficient.
We really appreciate you taking the time to share your experience.
Best wishes,
Vista Health
Extremely professional
Extremely professional, friendly staff, very clean, appointment on time. Highly recommended
9 August 2026
Reply from Vista Health - North Bristol
Dear Bridget,
Thank you for your 5-star review. We’re pleased to hear that you found our staff friendly and professional, the environment clean and your appointment was on time.
Thank you for your recommendation and for taking the time to share your experience.
Best wishes,
Vista Health
Reply from Vista Health - North Bristol
Dear Katy,
Thank you for your 5-star review. We’re pleased to hear that you had an excellent experience with our service and would recommend Vista Health.
Best wishes,
Vista Health
When a system works perfectly
Simple really - nothing was wrong, everything was right. Ease of booking, speed of appointment, location, ease of access/parking, efficiency on arrival, courtesy of staff, rapid results. In other words, the entire process was perfect.
28 July 2026
Reply from Vista Health - North Bristol
Hi,
Thank you for your 5-star review. We’re pleased to hear that everything from booking your appointment to the speed of receiving your results was so positive for you. We’re delighted that you found the location convenient, the arrival process efficient and our staff courteous.
We really appreciate you taking the time to share your experience.
Best wishes,
Vista Health
Reply from Vista Health - North Bristol
Dear Crissie,
Thanks for your review. We're delighted to hear you were happy with the service and care you received.
Best wishes,
Vista Health
Got appointment within few days
Got appointment within few days
Staff friendly
Dealt with quickly
Results within couple of days
Easy parking
Overall excellent service
26 July 2026
Reply from Vista Health - North Bristol
Dear Liz,
Thank you for your wonderful feedback. We're delighted to hear that you were able to get an appointment quickly and that our staff were friendly and efficient. It's wonderful to know that your results were delivered promptly and that you found parking easy.
Best wishes,
Vista Health
Reply from Vista Health - North Bristol
Dear Suzanne,
Thank you for your 5-star review. We're delighted to hear that everything went smoothly during your visit.
Best wishes,
Vista Health
Booking process was seamless as I was…
Booking process was seamless as I was self referring.
Staff were attentive and appointment was punctual
20 July 2026
Reply from Vista Health - North Bristol
Dear Donna,
We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.
Best wishes,
Vista Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.