Vital UK Reviews 

106
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I have tried EVERY greens powder out there & this one is not only far superior in terms of the product but also for the price! The extensive list of ingredients including probiotics is amazing, it’s s... See more

Rated 5 out of 5 stars

I've been using Vital All-In-One greens powder for almost 2 years now. It has a nice enough taste, and gives me a lot of my daily greens which I sometimes can't ingest through eating due to IBS fl... See more

Rated 5 out of 5 stars

Product delivered within time I anticipated, but had one disappointment; the tub had been severely crushed in transit and was therefore dented completely down one side. I put this down to the poor pa... See more

Rated 1 out of 5 stars

Unlawfully claim on website they only give store credit or exchange, not in UK. We have regulations to protect us from dubious claims like this. Not issued refund for refused delivery have to raise... See more

Company details

  1. Vitamin & Supplements Shop

Written by the company

At Vital EveryDay UK we're on a mission to make the world a healthier, more sustainable place. That's why we've formulated a range of superior quality supplements, designed to help you function at your best, that doesn't cost the Earth. Developed by Naturopaths in Sydney, Australia, our range of daily health supplements and plant-based protein powders will provide you with all you need - all in one. Fell the Vital difference today. Our website is: https://vitaleveryday.co.uk/


Contact info

3.9

Great

TrustScore 4 out of 5

106 reviews

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3.9

All reviews

(106)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Love vital

Love vital. After searching a long time for the right green mix for me I found it in Vital. It’s helped with my energy, sleeping and my main problem was bloating. I now hardly bloat at all. The taste surprisingly is really nice and I have tasted some awful green mixtures. I would recommend this to my family and friends without hesitation

19 September 2023
Rated 5 out of 5 stars

Product delivered within time I…

Product delivered within time I anticipated, but had one disappointment; the tub had been severely crushed in transit and was therefore dented completely down one side. I put this down to the poor packaging. I was able to squeeze it back into its proper shape.
I hope my next order arrives in a better condition.

15 July 2023
Rated 1 out of 5 stars

Really bad customer service

Really bad customer service. I emailed Vital UK twice and also left a message through their chatbot to try to cancel my order a week ago. I still have not received a reply.
The product itself is alright but nothing out of the ordinary.
I only wish they were more serious when is about replying to customer enquiries.

I enquired through your contact us form on your website and also used the useless online chat. Order number #2121

12 July 2023
Vital UK logo

Reply from Vital UK

Hi Niccolo, thanks for your feedback. Did you email us at customerservice@martinandpleasance.co.uk? We check and reply to all emails with 72 hours.
I could not find your email in the past week.

--- Updated 25th July ---
Hello Niccolo,

Thanks for your feedback on Trustpilot.

We can confirm that there is no email sent to our support box. Hope this email finds you well.

I can see your subscription was cancelled.

If you would like to get a refund of this order 2121. Kindly send back the unopened item to us.

Martin & Pleasance UK (ID - VE2121)
Bunker 166, Argoed, Kinnerley, Oswestry
SY10 8DH UK

Our sincere apologies for the inconvenience caused.

Warm regards,
Martin & Pleasance UK Ltd

Rated 1 out of 5 stars

it’s been a week and still didn’t…

it’s been a week and still didn’t receive the product so I wouldn’t even know if it’s good or not! paid for 24 hour delivery and after a week they refunded me what I paid for shipment as no signs of the product. not a great start for a new customer. if I’ll ever receive the product, I may change the review.

23 June 2023
Rated 5 out of 5 stars

The best out there!

I have tried EVERY greens powder out there & this one is not only far superior in terms of the product but also for the price! The extensive list of ingredients including probiotics is amazing, it’s sweet with out use of sugar or sweetener unlike other brands. The consistency is smoother & less grainy than other brands. I honestly don’t know why this isn’t a household name?!??

2 May 2023
Rated 1 out of 5 stars
Vital UK logo

Reply from Vital UK

Hello Beth, your parcel should arrive today
https://www.royalmail.com/track-your-item#/tracking-results/FF152427809GB
Hope you will love the products as much as we do.

Rated 5 out of 5 stars

I have this product on a subscription

I have this product on a subscription, realised that I was going to run out before the next delivery, went into my account, hit a button to bring the next delivery forward to immediate dispatch, arrived 2 days later.
Very impressed with the automated process.

19 November 2022
Rated 5 out of 5 stars

Good first order experience

Excellent product I've used for several years. This was my first experience ordering direct from vitaleveryday.co.uk and I received my product quicker than Royal Mail 48 hour that was stated. I was concerned when I first saw Royal Mail 48 as it states 24 when ordering but changes to 48 hour on confirmation. I'm not a big fan of Royal Mail, especially 48 hour; our local sorting office is always holding onto parcels. The Royal Mail confirmation I received told me 48 hour could be 2-4 days (I've waited longer than that with other parcels!) but it arrived 2 days after ordering. Package was adequately protected without over doing packaging. No issues with product.

I was going to start a subscription with them, now it's not available on Amazon Prime, but changed my mind when I saw they use Royal Mail. I'd consider offering customers other couriers, many people are willing to pay extra for Yodel or DPD - both of which are very reliable in my area.

23 September 2022
Vital UK logo

Reply from Vital UK

Hi Anne,
Thank you so much for your kind words and feedback.
We will work with our logistic team to offer more shipping options in the future.
Kindly consider resuming your subscription to lock in the current promotion we are offering on vitaleveryday.co.uk.

Wish you a beautiful morning.
Best regards,
Martin & Pleasance Team.

Rated 1 out of 5 stars

I ordered 90 harmony day and night pills got 45

I ordered 90 harmony pills, and paid for express delivery and only received 45. I tried to call and e mail but got no response from anyone in the UK.

Can someone please respond to my request to get the the other 45 pills I am owed?

I have already e mailed twice with my order number to get this rectified but one answered me, I will try this one more time today based on your reply - hopefully the mail will now be picked up.

10 September 2022
Vital UK logo

Reply from Vital UK

Hello, thanks for your feedback. Our sincere apologies for the inconvenience and would love to send you a correct product. Kindly send your order ID to customerservice@martinandpleasance.co.uk to proceed to the next step.

Rated 1 out of 5 stars

I’ve been trying to cancel my…

I’ve been trying to cancel my subscription for 4 months and can’t seem to contact anyone

20 July 2022
Vital UK logo

Reply from Vital UK

Hello Alex, thanks for your feedback. May I know which site did you contact and purchase your product?
Can you please email customerservice@martinandpleasance.co.uk your past request so our team can assist you within 24 hours?

Yours in good health.
Best regards,
Martin & Pleasance UK

Rated 5 out of 5 stars

Good product

After having bad cough for weeks (not covid) decided to try this to boost my immune system. Very happy with this powder - I take it in tomato juice with Worcester sauce!

2 July 2022

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