Vitalhorse Reviews 

Reply from Vitalhorse

6 days ago

We’re truly sorry to hear about your experience and the condition in which your order arrived. We’d be more than happy to look into this and assist with the replacement.

Please email us at support@vitalhorse.co with your order details, or provide us with additional information here so we can locate your order and follow up on this for you. We’ll make sure this is properly looked into and resolved.

Reply from Vitalhorse

Sep 4, 2026

Hi Norris, thank you for sharing your experience with our team. We are happy that we were able to help! Don't hesitate to reach out if you have any other questions.

- The VitalHorse Team

Reply from Vitalhorse

Aug 23, 2026

Hi Ken, thank you so much for taking the time to share this! We're happy to hear Kathy took great care of you, she'll be so happy to see this. Making sure you feel supported, not just after purchase but every step of the way, is exactly what we aim for. Welcome to the Vital Horse family, and please don't hesitate to reach out anytime you have questions. We're always here!

Reply from Vitalhorse

Aug 23, 2026

Heather, this made us smile! There's something special about winning over the cautious ones, if he settled in and relaxed that easily, you know it's the real deal. Thank you for giving him something to look forward to every night, and for taking the time to share it with us!

- The VitalHorse Team

Reply from Vitalhorse

Updated Aug 23, 2026

Alex, thank you so much for sharing this with us. When a dog who's picky about everything gives the massager two paws up, that's basically the highest compliment there is 😄 Thank you for making it part of her daily routine!

- The VitalHorse Team

Reply from Vitalhorse

Aug 23, 2026

Hi Miss Jacobs, thank you so much for the kind words, glad our team could get you sorted quickly! If you have any other questions before making a purchase, please don't hesitate to reach out, we're always happy to help however we can!

- The VitalHorse Team

Reply from Vitalhorse

Aug 23, 2026

Hi Katharina, thank you for sharing this! There's nothing better than watching them melt into a session like that it's honestly our favorite part too. So glad she's loving it, and thanks for taking the time to leave a review!

- The VitalHorse Team

Reply from Vitalhorse

Aug 23, 2026

Hi Emma, thank you so much for this! Keeping horses comfortable and feeling their best while working is exactly what we set out to do, so it means a lot to hear it's making a real difference for yours. Thanks for taking the time to share!

- The VitalHorse Team

Reply from Vitalhorse

Aug 13, 2026

Thank you so much, Tish!

Mules deserve the same care as any performance horse, and we're glad we could confirm that before you committed to a purchase.

We can't wait to hear how your mule gets on with it. If you have any questions once it arrives, just reach out and we'll walk you through it.

Enjoy, and thank you for taking the time to leave this.

Reply from Vitalhorse

Aug 12, 2026

Thank you for choosing VitalHorse 🐴

The 16 heads were designed exactly for that reason, so it's great to hear you're putting them to use across different areas.

We especially loved reading that it's become part of your bonding time with your horses, not just a recovery tool.

We appreciate your review, thanks for sharing!

Reply from Vitalhorse

Aug 12, 2026

What a lovely review, thank you!

It's great to hear the whole experience worked smoothly for you, from ordering through to delivery, and that the products have lived up to expectations. We put a lot of care into our support team, so knowing they made a difference is really rewarding to hear.

Recommendations from fellow horse owners are the best kind of compliment we could ask for. Thanks for the trust, and we'll be here whenever you need us!