Currently having trouble receiving a key for an order I placed. I received a receipt, but viewing my "Orders" tab does not show a key for the product I purchased. I hope I can amend this review w... See more
Company replied
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See what reviewers are saying
I bought Lexis from them a year and a half ago and when I opened a discord support ticket to get my license key, they basically told me Its Gone. Apparently they moved to a new website and because... See more
Company replied
Wanted to make a review since I've seen a lot of people that gave negative reviews for no reason. This service is legit, I bought the Lexis menu for 40$ and my only coomplain is that the website doesn... See more
I bought the lexis menu and my gosh is it fun. Danny is also a super funny and chill guy, clear to see some people on here got rage baited by him in the lexis discord server 🤣🤣 it really aint that... See more
Company details
Written by the company
Providing the most affordable modding software since 2023.
Contact info
NW10 7PQ, London, United Kingdom
- contact@vitalmods.pro
- vitalmods.pro
2.9
Average
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great
great. not sure what all the bad reviews are about, but i thought it was great, had trouble setting it up. though it came with detailed instructions to help! I opened a ticket in their discord server and i was met with an AI support bot, who gives detailed responses and solutions for issues you may be having, within less than 15 minutes a staff member answered the ticket and asked if everything was solved to which it was.
⭐️⭐️⭐️⭐️⭐️ from me, will be buying again!!!
7 August 2024
Unprompted review
Great experience
Great experience, had issues with trying to use the menu and they helped fast. thanks
24 July 2024
Unprompted review
STOLE MY MONEY
THIS STOLE MY MONEY TWICE AFTER TRYING TO BUY IT SAID IT WAS DICLINED BUT THE TRANSACTION WENT THRU WHAT A SCAM
24 July 2024
Unprompted review
Reply from Vital Mods
Hi Landen,
I’m really sorry to hear about your experience. It sounds frustrating. We use Stripe for our transactions, and it’s supposed to be secure and reliable. Sometimes, issues like this can occur due to technical glitches or miscommunication between banks and payment processors.
Could you please reach out to us directly at contact@vitalmods.pro, or create a ticket in our Discord server which can be found here: https://help.vitalmods.pro/welcome/useful-links.
We’ll be happy to look into this further and resolve the issue for you as quickly as possible.
Thanks for your patience, and we hope to make this right.
Best,
Danny (vitalmods.pro)
says payment failed and card decline…
says payment failed and card decline when i have money pretty sure its a scam
21 June 2024
Unprompted review
Reply from Vital Mods
Hello Som,
We're sorry to hear that your card declined. Your card can decline for a number of reasons, either Stripe (our payment processor) thought your payment was fraudulent, or your bank prevented you from making the payment.
If you would like to get in contact with support, you can do so by following this link: https://help.vitalmods.pro/welcome/support
Regards,
Danny (vitalmods.pro)
Its so bad after u buy the mod the only…
Its so bad after u buy the mod they only gives you the cod and say buy they dont give u avidou how to download it or how to do it even if you serch on YouTube you will find a 2x speed video you dont understand i serch for 2h
and finally i download it and i didn't understand how to use the hack i serched again and i went for the same thing 2x speed video that you dont understand anything i asked for refund and the says no we don't refund
11 May 2024
Unprompted review
Reply from Vital Mods
Hello,
I’m sorry you had an issue with trying to redeem the product. We do offer a step by step guide on how to redeem the product in the product description, as well as a second email with a step by step guide also.
Regarding our refund policy, we do not offer refunds unless the product is unusable by the user. You can read more about this in our terms of service which you agreed too upon making the purchase: https://vitalmods.pro/content/3-terms
Note, if you still have issues trying to redeem the product, feel free to contact support via our Discord or Live chat.
Many thanks,
Danny (vitalmods.pro)
10/10
10/10 Services, helpful and nice support. Recommended buying from vitalmods.
7 April 2024
Unprompted review
Giveaways
I won a giveaway! I quickly got my key and the license activation went smoothly
30 March 2024
Unprompted review
they stole my money
i clicked the checkout button and it told me i didnt have enough money on that card, when i checked the account they took my money but didnt give me the product.
13 December 2023
Unprompted review
Reply from Vital Mods
Hello Brodi,
We apologize for the payment issue you encountered. Please visit our website to find the link to our Discord server. Open a support ticket there with your order details, and our team will prioritize your case for a resolution.
Regards,
Danny (vitalmods.pro)
great
great, instant delivery, worked first try. will be buying again
25 October 2023
Unprompted review
just bought stand and it was instant!!
just bought stand and it was instant!!! and cheapest too :)
15 August 2023
Unprompted review
i was ripped off for a lousy…$20.00
i was ripped off for a lousy $20//California Business and Professions Code section 17500 clearly addresses false advertising and states that it's unlawful for any person, or corporation to induce the public, through a newspaper or other publication or any other manner, to purchase something or do something based on statements that are untrue or misleading this website selling apex cheats is completely false and misleading the support sucks all they say is "support ticket" which nobody answers. dont waste time or money law suit will be sat in place for false advertisement—section 45 of this title Professions Code section 17500- which bank statements are now presented on date of purchase as i was very respectful in from the start of the conversation and will bring print outs of the "conversation" never once was i rude up until i was told again from the chat or so call customer service rep signalified that this was a scam because direct support has access to accounts such as passwords emails ect.... was told they dont own the mods they are selling redflag #2 why sell something you dont have access too.
10 August 2023
Unprompted review
Reply from Vital Mods
Hello Shawn,
Your issue was that you wasn’t receiving an E-mail from North in order to create your account, which is totally out of our control.
We told you to contact North to solve this issue on four separate occasions (as we don’t have access to sending emails directly from North for account creation, we are resellers), which you failed to do. This issue could’ve been resolved if you opened a ticket in the North Discord server.
Regards,
Danny (vitalmods.pro)
the experience is very nice and their…
the experience is very nice and their software is easy to navigate
26 June 2023
Unprompted review
Fast and Legit!
Bought north for a week to test it out. They only charge 6$ and I got the key right away.
21 June 2023
Unprompted review
Good
Good! I bought apex legends lite from them, i didn’t get key but they helped in discord and fixed it for me!!!
18 May 2023
Unprompted review
Really good experience
Really good experience i bought north for 20 dollars!!
11 May 2023
Unprompted review
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