Vitaltone Reviews 7

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Found a limited edition perfume on this site that is sold out everywhere, so I crossed my fingers and toes that it was gonna be legit. My order was dispatched the same day and came really quickly, packed with so much care and with free samples that were a really nice touch. Couldn’t be happier!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used Vitaltone for years and now…

I have used Vitaltone for years and now moved away. I wanted to say what a great service they have been, never any issues and always very helpful. They will be missed although not sure they will miss my husbands large prescriptions!! Thank you guys x

27 June 2025
Unprompted review
Rated 5 out of 5 stars

My first time buying from this company…

My first time buying from this company and they didn't let me down. Ordered an aftershave for a Christmas gift that is hard to find on the high street and got it for a great price from here. Received item within 3 days of ordering plus there were a few samples of other 'smellies' in with my order - nice little touch, thank you! Would definitely recommend!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

First time using Vitaltone and impressed with their service and prompt despatch of my order. Well packaged and easy to track. And thanks too for the free perfume samples - nice touch and an added surprise.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Fab company to deal with 5*

I ordered numerous bottles of one perfume as I find it hard to find this particular item (Ralph Luaren - Safari 75ml Eau De Parfum) Unfortunately they did not have the total number of bottles (8 bottles) I immediately received an email telling me that they were awaiting stock. I was given four options, one was to refund, was was to send what they had and then the remainder, one was to wait and send it all together, one was to send what they had and refund the shortfall. Shim was very good at keeping me informed when I chose to have the first 3 sent then wait for more stock. People are all too good at commenting on bad sevice but I do feel that this was a really nice genuine company to deal with, and they deserve a 5* review !

Thanks again Shim - I hope to deal with you again

9 August 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look