Just received my order. 3 glass bottles were wrapped perfectly. Best wrapping I've seen. 2 bright stickers on box warning of fragile items. Arrived in a very reasonable amount of time and price wa... See more
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Your website is too confusing! Brands, sizes, prices are all mixed together without any order. The prices should include the price-per-unit (ie per pill) filter because as things are, it's very diffic... See more
Company replied
Ahey I am so grateful that my vitality and that of those who commit to saving our lives with whealthy products and your hmmming services are all on this new earth together! Timely, supportive, well d... See more
#1 I found exactly what I wanted in the larger quantities #2 I even received discounts, which I was not expecting #3 Shipping was free :) #4 Delivered to my door within my anticipated time #5 P... See more
Company details
Information provided by various external sources
Shop online at Vitasave and enjoy savings on thousands of vitamins, supplements, sexual wellness, grocery and body care products. Canada's online health and beauty store.
Contact info
4585 Tillicum Street, V5J5K9, Burnaby, Canada
- 1-888-958-5405
- vitasave@vitasave.ca
- vitasave.ca
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent quality products
Excellent quality products, best prices and quick delivery 🚚 ! Love it!
Subscription shipment
Product that I had ordered was delivered on time. Price was good and delivery was prompt.
Excellent packaging and quick delivery!
Just received my order. 3 glass bottles were wrapped perfectly. Best wrapping I've seen. 2 bright stickers on box warning of fragile items. Arrived in a very reasonable amount of time and price was good. Excellent, definitely recommend.
DONT order from them they took a…
DONT order from them they took a picture of the wrong apartment door marked delivered after writing them and being ignored I got a message two weeks ago saying they would investigate just got an email today after waiting two weeks I can’t get a ré shipment nor refund

Reply from Vitasave.ca
Vitasave - Great supplement source
I really appreciate the quality of Vitasave products and their customer service is excellent. I have used Vitasave for over 10 years and am always recommending them to friends. They have a wide range of products and your order is delivered in a timely manner. I’m trying to shop ‘Canadian’ and Vitasave has all I need for supplements.

Reply from Vitasave.ca
Very happy with the service
Very happy with the service, no complaints. Web site easy to use.
Awsome experience
Having the product I wanted was huge. The prices are great and delivery was super fast.
Vita Save has excellent costumer…
Vita Save has excellent costumer service. Fast delivery and excellent products. That is why I am buying their products for many years.
Thank you VitaSave
I’ve been a customer since they first…
I’ve been a customer since they first opened their doors, and will continue to be a customer. Always helpful advice on products and suggestions when you’re not sure what you need.
The best company to deal with…and there…
The best company to deal with…and there are still human bodies ready to help…always very helpful and efficient staff..they are my go to now for several years..and will be for the years to come…
I have no idea what this product is…
I have no idea what this product is supposed to do.
I can’t taste anything. I don’t feel anything.
I dunno.
I’d rather have iced tea.
oh yeah. What I ordered wasn’t available when I bought it… (why sell it?) BUT in all fairness it was refunded… but then I got the extra item that I didn’t actually want (but I’m a sucker for free shipping so ordered it) … so basically got the item I did not want and paid for the shipping.
Also: I reiterate: I really do not know what this product is supposed to do. I feel this is very close to homeopathic nonsense.
Always can count on my orders coming so…
Always can count on my orders coming so quickly.
Products I rely on and well priced.
So far not too happy
Up date - expedited delivery of my order. Not sure what I’ll do next. So far not too happy. Ordered my vitamins a month ago.
I appreciate the time that customer…
I appreciate the time that customer service takes to answer my questions..I also like Vitasave reward points..
I would prefer to give a 0 star
I would prefer to give a 0 star. If you have a problem with your damaged order, good luck getting a resolution in a timely fashion, even with photos supplied and everything! First email I sent of the issue, automated message. Fine but got no reply. I forwarded the original message to them again with a new reply that I want a refund and update, etc....If they didn't send the SAME reply. Did they even read the email?? So, I replied back AGAIN. Will I get the same reply a 3rd time? Sat on the phone almost 15 min on hold before an automated reply said they were busy and to phone back. Extremely frustrated. I simply want a refund for item that leaked all over the box of which Canada Post repackaged and had throw out and replace the item that was all wet and sticky that came in the box. It's not a complicated issue and should be a no brainer! In the meantime, I have no product and they have my money!
NEVER MEVER AGAIN
NEVER MEVER AGAIN. Worse service ever. Never answer on the phone, no response on the email. I would recommend stay away from this scammers.
billing issue
I made a change on my order, and realized that the billing was wrong. I tried to call, but they never answer the phone (was on hold for 15mn several times, no matter what time of day I was calling).
The billing issue was not resolved after many emails!
Never received shopping confirmation
Never received shopping confirmation, nothing. No answer to my emails.
Had to start PayPay dispute,.no answer from seller,refunded by PayPal.
Never again, would not trust this seller.
Wrong product was shipped
Wrong product was shipped. 5 phone calls all dropped after 15 minutes on hold. Needed to send 10 emails asking for a response. Over a week and still no word on my order being shipped. Basically very happy when things go right but NO CUSTOMER SUPPORT when things go wrong. Just ghosting
Delivered to some random address that…
Delivered to some random address that doesnt even exist, NOT the address I delicately entered into their website. I dont even know how to get a refund so they essentially ripped me off for 112$. Would recommend you dont waste your time here and buy from somewhere else.
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