I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I'... See more
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Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Francis House, 11 Francis St, SW1P 1DE, London, United Kingdom
Replied to 75% of negative reviews
Typically replies within 48 hours
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I’ve been a customer for over a year now and can honestly say I really notice the difference when I’m taking these vitamins regularly.
On the odd occasion I forget, usually when I’m on holiday, I can really feel it. I’m more stiff and sore and just don’t feel quite myself. Once I’m back into my routine, I feel much better again.
As a woman in my 50s, that consistency really matters to me, and these vitamins have become part of my everyday wellbeing. Reliable, good quality, and something I genuinely notice the benefits of.
I found this through Vodafone rewards on a 70% off trial. Topping up vitamins is important for me and having to buy them separately can be annoying. The quiz was helpful, and gave me a personalised mix. They seem to be doing great but I'm bad at remembering to take them even though this kit makes it as easy as it could possibly be.
The thought that's gone into the design is impeccable! The box design, the individual packets with days of the week on them that can be torn off and taken with you.
Great business idea, great product and well thought out. Just not financially sustainable for me sadly.

Reply from VITL
Started to take these just a few weeks ago and oh my goodness I feel so much better! Really easy online form and speedy delivery.

Reply from VITL
Changed my life and it always feels better that I’m not taking supplements that help towards my health, immune system and sleep.

Reply from VITL
Customer support is really lovely and the vitamins work really well! As someone with a chronic illness, these feel tailored to me to help me meet my health goals.

Reply from VITL
Great delivery is quick happy with my order

Reply from VITL
Vitl is a fantastic company, would recommend to a friend 10/10

Reply from VITL
Amazing customer service.
The vitamins are great and noticeable difference within a few weeks.
Thanks so much

Reply from VITL
I have always had such a poor immune system, getting poorly multiple times a year. I’ve now been taking VITL every day for a year and have hardly been in ill. Life changing !!!!!

Reply from VITL
I had an issue where my delivery didn't arrive. I've been ordering from Vitl for a few years now with no issues so I was quite surprised.
Contacted Vitl and it was resolved very quickly no questions asked. Very grateful to Lika!

Reply from VITL
Amazing service and range of health goods that actuly help!

Reply from VITL
This is not the first review I have left, and sure it won’t be the last, as I am happy to spread the word as to how great Vitl vitamins are to my general health and well-being.
All I can say is that since I have been taking Vitl vitamins (I think 4-5 years) I experience illness very rarely and put this down to my personalised vitamin prescription.
I review them regularly to make sure the prescription is up to date giving me the best benefit they can.
Simply put, I won’t be without them.

Reply from VITL
I've been sailing past all the colds and viruses around me since taking these! Plus getting spoilt with extra treats, in lovely packaging and quick deliveries, even a water bottle. Great service and it works.

Reply from VITL
Really great company - I have been taking my personalised vitamins for well over a year now, and they’ve really helped with my overall heath - particularly with tiredness and immunity. I couldn’t be without them now! The questionnaire also really easy, and customer service (Lika) is always really helpful and quick to respond.

Reply from VITL
Really helpful and quick customer service from Lika when I had an issue with a discount code which I thought had been applied but hadn’t - I sent an email and they arranged for me a refund and organised the discount code for me for the next few orders. Five star service! ☺️

Reply from VITL
I have been ordering from Vitl for years now - I have a subscription for their female multivitamin, and I order their vitamin D supplements throughout the winter months. Their prices are very reasonable, especially with a subscription, and the nutritional values are great compared to shop bought supplements.
The customer service is also brilliant - the postman delivered my last order to our recycling bin without putting a note through the door, so it got taken away with the recycling on bin day. However, Lika from Vitl was very helpful and responsive, and arranged for a replacement to be sent out promptly. Great company, would recommend.

Reply from VITL
I really enjoyed my subscription whilst it lasted and noticed the benefits however due to manufacturing issues I had no choice but to cancel. I did email and ask when the vitamins would be available but my question wasn’t answered and I was told to buy the individual vitamins. I’m really sad as I wanted to carry on my Vitl journey.

Reply from VITL
I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I've genuinely noticed improvements in my energy and focus, and it's reassuring knowing everything is tailored to what I actually need.
Customer service has also been great-quick responses and really helpful when I had questions about my subscription. Overall, Vitl has been a brilliant upgrade to my health routine. Highly recommend.

Reply from VITL
Easy to have on repeat order.
Good to know I am getting what I need.

Reply from VITL
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