Vivacrocs Reviews 24

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality, finding the Crocs comfortable, durable, and exactly as pictured. Consumers also appreciate the unique designs available. The consensus is strong, with reviewers consistently highlighting the positive aspects of their purchases. People are also satisfied with the speed and efficiency of the delivery service, often receiving their orders sooner than expected. Many reviewers mentioned the helpfulness and friendliness of the customer service team, noting their quick and clear responses to inquiries. Overall, customers describe their shopping experience as smooth and satisfying.

Reviews shaping this summary

Rated 5 out of 5 stars

VivaCrocs sells crocs that I've never seen before; they're uniquely garish. This made me buy them to show off to my friends. 5 stars for this garishness. Haha.

Rated 5 out of 5 stars

I really loved the amazing crosslite material , I highly recommend you to buy these amazing crocs.

Rated 5 out of 5 stars

Deliver in time and customer service reply friendly and good. Just you can order from here.


Company details

Written by the company

VivaCrocs.com is a Crocs store providing consumers with unique items. We have many crocs designs to choose, including for Movies (including, Disney characters, or anime themes), Hobbies, Sports fans (from MLB, NFL, NCAA, NBA).


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I had a great experience shopping on…

I had a great experience shopping on Vivacrocs I ordered the Custom Kansas City Chiefs Football Motif Clog, and the design looks vibrant and well made the customization option was easy to use and the product details were clearly explained checkout was smooth and the site feels secure and reliable overall a fun store with unique custom footwear options.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a pair of Crocs from…

I recently bought a pair of Crocs from VivaCrocs and the experience was straightforward and positive. The order arrived quicker than I expected, which was a nice surprise. The shoes feel comfortable and sturdy, and they match what was shown on the website. I also contacted customer support with a small question and got a clear, polite response. Overall, everything went smoothly and I’d be comfortable ordering from them again.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered from Vivacrocs and…

I recently ordered from Vivacrocs and was very impressed with the overall experience. The delivery was quick and efficient, arriving right on time without any issues. The product quality is excellent, with durable materials and a comfortable fit that clearly shows attention to detail. I was pleasantly surprised by how well-made everything felt compared to other similar items I’ve purchased before. Their customer service team was also very helpful, providing clear and friendly communication throughout the process. It’s definitely a brand I would recommend to anyone looking for both quality and reliability.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

If I could give the zero stars I would

If I could give the zero stars I would. I ordered two pairs of crocs. Never received the delivery. I contacted customer service. They said they could resend the products or is your full refund. At that time I said send the products a day later they said they could not because of sizing issues so I asked for a full refund. And I have yet to receive the full refund and it's been four months. I have contacted Stephanie and she no longer responds.

7 July 2025
Unprompted review
Vivacrocs logo

Reply from Vivacrocs

Hi Christine,
Thank you for sharing your experience, and we sincerely apologize for the frustration caused by the delay with your refund. We completely understand how disappointing this has been, especially after waiting so long.

The delay was due to additional verification required by our payment processor, combined with a temporary backlog in our support queue. We have now resolved these issues as a top priority.

We truly appreciate your patience and the opportunity to make this right. Please rest assured that we are committed to ensuring your experience with us ends positively.

Warm regards,
Vivacrocs Customer Support Team

Rated 5 out of 5 stars

NHL Pride on My Feet!

These NHL Crocs are the real deal! Super lightweight, breathable, and perfect for summer. I’m thrilled to represent my team in such a fun and comfy way. Highly recommend!

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my Vivacrocs

Absolutely love my Vivacrocs! They're super comfortable, lightweight, and perfect for all-day wear. The design is stylish yet practical, and the grip is great for both indoor and outdoor use. Highly recommend for anyone looking for both comfort and durability!

12 May 2025
Unprompted review
Rated 3 out of 5 stars

Nice design but not authentic Crocs

Ordered from Vivacrocs since they had a design my son wanted that was not available on Crocs website. Order processing and delivery all went well, but when comparing the "Crocs" from Vivacrocs to authentic ones side-by-side, noticed the following differences:
* Vivacrocs have 14 holes, not 13
* Vivacrocs are slightly bigger and made in China vs. Crocs we ordered which were made in Vietnam and slightly smaller
* Vivacrocs are slightly lighter in weight and the material feels more "foamy". Time will tell how well they wear.
* Vivacrocs do not have a Crocs logo or crocodile anywhere on the clog. The sole pattern is slightly different.

29 December 2024
Unprompted review

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