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Holmfield Mills,, HX2 9UN, Halifax, United Kingdom
Fitted boiler in 2012 no certificate given. Now trying to sell house. Issues because of this. Very upset and disappointed. Can not get in touch with company altho they appear
to be trading.
Hi can anyone confirm this company is trading as contact phone numbers not in use and not answering emails. Philip.
My Father had a boiler fitted by Viva Gas and the workmanship was appalling, leaky pipes, poor brickwork (removal of old boiler) hand marks on paintwork/woodwork in property, burn mark on wall, gas leak and a leaking condenser pipe. Looked like it had been thrown in. Was told that boiler covered under warranty and had been registered with manufacturer. I wrote to manufacturer to check if warranty had been Registered and they wrote straight back to say it hadn't been registered with them so they registered the warranty for my Fathers boiler and sent a certificate for our records. This should have been done as stated by Viva Gas. The boiler was inspected by manufacturer and gas safe & other faults were found. Viva gas had sent various engineers (subcontractors) to repair the faults mentioned above. The final straw was weeks later after we discovered the leaky condenser pipe, I (on my Fathers behalf) then contacted the manufacturers to check warranty and I also contacted gas safe as we had lost faith with this company and had serious concerns. No replies have been received from Viva Gas whom I have written to with reports from Gas Safe and boiler manufacturer. Disgraceful. I hope this was a one of incident as I wouldn't want anyone else to go through this. My father is elderly and deserved better service from them. The one positive is the manufacturers of the boiler and gas safe were excellent with their service. I never leave reviews as a rule but this has made me so angry i want other people to be aware.
Fabulous service. Really helped me out in an hour of need and were very efficient and understanding. Superb! Definitely recommend!
Fantastic company to deal with! Jargon free advice. Everyone I dealt with was very professional and friendly. The end result a cost effective boiler and a lovely warm house!!!
this company gave me advice about my central heating system which was invaluable. They care about the customer first. Ive managed to get a solution and results by listening to their expert advice. thanks Viva Gas
Brilliant service, this company informed me on the correct boiler choice, left me with great boiler knowledge and were really helpful from start to finish.
Thank you viva gas
From survey to installation and the after care was excellent and my new boiler is performing better than expected. It is great to find outstanding companies like viva gas plumbing and heating..
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