Vivara België/ Belgique Reviews 2,462

TrustScore 4.5 out of 5

4.6

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Company details

  1. Animal feed shop
  2. Garden centre
  3. Nursery

Written by the company

Vivara is dagelijks bezig met het ontwikkelen, produceren en verbeteren van producten voor een diervriendelijke tuin, zodat men een optimale leefomgeving kan bieden voor tuindieren. Dit doet Vivara door hoogwaardige, innovatieve producten te ontwikkelen samen met natuurorganisaties. Zo kan Vivara garanderen dat zowel dier als mens voordeel heeft van de producten. Vivara travaille chaque jour au développement, à la production et à l’amélioration de produits destinés à un jardin respectueux des animaux, afin d’offrir aux animaux du jardin un environnement de vie optimal. Vivara y parvient en développant des produits innovants et de haute qualité en collaboration avec des organisations de protection de la nature. De cette manière, Vivara peut garantir que tant les animaux que les personnes bénéficient de ses produits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Parfait ++++++

6 January 2026
Vivara België/ Belgique logo

Reply from Vivara België/ Belgique

Bonjour,

Merci pour votre retour. Nous sommes heureux que nos produits vous plaisent.

Cordialement,
Team Vivara

Rated 3 out of 5 stars

slow delivery

Sorry, it takes one month to deliver one birdhouse ??
fyi, the order was prepared after almost a month, and the delivery only took one day.

21 March 2025
Vivara België/ Belgique logo

Reply from Vivara België/ Belgique

Hello Niels,

Thank you for your review!

We indeed see there was a technical issue causing your order to be stuck between our systems. We take this problem very serious and are already looking into the matter to prevent this from happening.

We are very sorry that it took us this long to notice the issue and that you had to wait a month before delivery. We want to ensure that this is far from our standard delivery time.

We want to thank you for your patience we really appreciate that.

Regards,

Your Vivara Customer Service

Rated 5 out of 5 stars

As described and quick

As described and quick

23 January 2025
Vivara België/ Belgique logo

Reply from Vivara België/ Belgique

Dear Mark,

Thank you very much for your wonderful review!

We are very happy to hear that you are so satisfied with our service and products. Your positive feedback means a lot to us and motivates our team to continue doing our best for you.

If you have any questions, requests, or suggestions in the future, we are always happy to assist you.

Best regards,

Your Vivara Customer Service

Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order, it has been returned back, but also no response via email.

10 December 2024
Vivara België/ Belgique logo

Reply from Vivara België/ Belgique

Hello,

Thank you for your feedback!

We have checked your order and see there has been made a return, we process it as soon as possible and will refund your order after.

We are sorry for the inconvenience.

Greetings,

Your Vivara Customer Service

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