Vivian Health Reviews 371

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the positive user experience, finding the platform easy to navigate and effective for finding various job assignments from multiple agencies. Many people value the convenience of communicating with different recruiters and the ability to customize job searches to fit their specific needs. Reviewers often highlight the efficiency of the platform in streamlining the job search process and making profiles visible to numerous staffing agencies. However, some people were dissatisfied with the contact experience, reporting issues with communication frequency and relevance. There is also a high level of disagreement regarding the staff, service, and website, with some users reporting issues like recruiters not caring about submissions or jobs disappearing. A few other people also felt that recruiters often fail to review qualifications, leading to an influx of irrelevant job offers.

What people talk about most

Staff

People report ambiguous experiences with staff. Many reviewers praise specific recruiters for their prompt... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of navigation and up-to-date... See more

Service

Reviewers highlight ambiguous aspects of service. Many consumers appreciate the platform for providing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers appreciate its ease of use, variety of... See more

Customer communications

Clients share negative opinions on contact. Many customers report being bombarded with texts, voicemails, and... See more

Based on these reviews

Rated 4 out of 5 stars

A great way to see a variety of assignments that are being offered by multiple agencies. A minor app issue doesn't always save preferences. However, it is easy to update profile and see profile streng... See more

Rated 4 out of 5 stars

The company is a good source for travel positions . Have had no issues getting one. Only issues is the pay it’s going much lower than before.

Company replied

Rated 4 out of 5 stars

It was easy to use but even though I have a resume uploaded I had to list my work experience. Should be one or the other not both.

Company replied

Rated 5 out of 5 stars

I have used Vivian for the last few years for finding travel contracts. It shows me a broader view than what a single agency has to offer. I can see all states, all facilities and agencies that can ge... See more


Company details

  1. Employment search service

Written by the company

Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.


Contact info

3.7

Average

TrustScore 3.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am a Radiologic Technologist

I am a Radiologic Technologist.
The first complaint may not be their fault, but I am going to list it anyway.
The profession is Radiologic Technologist, not radiology technician, or radiology technologist; both of which are what they use instead of the one correct Radiologic Technologist.
The main problem is they cannot filter correctly for the profession. Radiologic Technologist is the base or entry level of the many branches of radiologic sciences that one can specialize in (MRI, CT, Cath lab, IR, Sonography etc). Hospitals still hire base radiologic technologists, however for basic diagnostic OR and the ED.
I have chosen to stay at the base level and not bother going into any of the "higher" branches. When I search for my profession, I have to sift all of the other branches in my search results and manually filter out all of the CT, IR, Cath lab, jobs. This is what a computer should be able to do. And the only reason I can think of is they do not care.
On top of that companies post jobs as Radiology Technologist that are really looking for a secondary license or skillset such as CT etc. On top of that then Companies are constantly leaving old jobs that are no longer available.
Vivian gives no way to report directly any job posting in any effective efficient way. You have to apply for the job and then report it. There should be a hide or report button directly.
In the least it should be possible to hide postings you are not interested in so they will not show up, or block companies.
Computers were invented for categorization and filtering information.
Now they have some stupid AI that somehow cannot understand what your profession is, something that should be very simple if any programmer would bother to program it.
You set criteria and yet Vivian allows recruiters to message you with lowball offers. Why can't the AI go ahead and assist me and tell them I would not be interested since I have criteria set in the system?
Dictated but not read.

2 January 2026
Vivian Health logo

Reply from Vivian Health

Thank you for your honest feedback regarding our platform features, Jason. We greatly value all input as we work to continuously improve our user experience. You may be seeing results for related specialties, such as MRI Technologist or CT Technologist, when agencies define “Radiology Technologist” as an associated specialty for these roles. We’ve shared your feedback with our team and are actively working to enhance the user experience.

Rated 1 out of 5 stars

Sells your data and posts fake jobs

Honestly, your job postings are never accurate and you blame it on the posters but never do any quality control. Also, since I’ve started using you guys, my info has been sold and my data given to dozens of unknown and small travel companies that keep sending me shitty job postings and offers that are not even in my field.

18 December 2025
Vivian Health logo

Reply from Vivian Health

Hello Peter. We appreciate your honest feedback and we apologize for your experience with inaccurate postings and getting contacted by recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? We do not share your information with any recruiter or agency unless you apply to their jobs on Vivian. We’re more than happy to address your concerns and assist with blocking your information from their system.

Rated 5 out of 5 stars

I found myself unemployed so a friend…

I found myself unemployed so a friend turned me on to Vivian. Within an hour I had completed my profile and was submitted to three jobs of my choice. Within 48 hours I was made an offer and obtained the job of my choice!

11 December 2025
Rated 5 out of 5 stars

Freedom

Many choices and many agencies give me freedom to go anywhere and make my own choices.

21 March 2025
Rated 1 out of 5 stars

Poor Experiences With Vivian

I've worked as a travel nurse for almost two decades. This agency still texts me, several times a day sometimes, with job openings, even though I've been retired for quite a few years. I have texted back "STOP," "Retired," "No longer have a nursing license," and "Remove my information from your contact list." All to no avail. I think I've blocked about 30 phone numbers from Vivian Health now. Very frustrating, and makes me grateful that I've never taken a contract with them, as nobody has followed through with my many requests. This makes me think they would fail to follow through with other communications as well!

12 December 2025
Unprompted review
Vivian Health logo

Reply from Vivian Health

Hello there. We appreciate your honest feedback and we sincerely apologize that our platform hasn't served you as we intended. Can you please reach out to our support team using the 'Contact Vivian' button so we can assist you with unsubscribing from job alerts or in deactivating your account? You can also toggle off the Job Search Preferences on your profile so you don't appear 'actively looking' to recruiters.

Rated 1 out of 5 stars

Time and accuracy in setting up jobs…

Time and accuracy in setting up jobs etc...

18 November 2025
Vivian Health logo

Reply from Vivian Health

Hi Anna! Can you please reach out to our support team using the 'Contact Vivian' button to provide more context regarding your feedback so we can address appropriately?

Rated 1 out of 5 stars

No one reached out to me

No one reached out to me. No one answered my questions. About what do I need to do to move forward in success contact.

5 December 2025
Vivian Health logo

Reply from Vivian Health

Hi Rita. Thank you for your honest feedback and we apologize for your experience with recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 4 out of 5 stars

The company needs to add more infection…

The company is a good source for travel positions . Have had no issues getting one. Only issues is the pay it’s going much lower than before.

28 November 2025
Vivian Health logo

Reply from Vivian Health

Hi Kitty! Thank you for your feedback! We can only post jobs that the agencies or facilities include in their job feeds, however you can always inquire with your recruiters if they have other available jobs not posted on Vivian.

Rated 1 out of 5 stars

One of the Worst Hospitals in the…

One of the Worst Hospitals in the Country Dont come here unless you have a death wish.

21 November 2025
Unprompted review
Vivian Health logo

Reply from Vivian Health

Hi George! Vivian Health isn’t a health system or medical facility- we’re a healthcare job marketplace where employers can post their open positions. If you’d like to share feedback about a specific hospital, we recommend contacting them directly and requesting to speak with an appropriate point of contact.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look