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2.9
4 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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After I posted the review and after several emails of wanting my refund, they sent me this:
we are willing to offer you a partial refund ($70) as compensation for any inconvenience you may have experienced. We would appreciate it if you would consider removing your Trustpilot review based on your experience with our resolution.
DO NOT BUY FROM THEM!! THEY WILL NOT SEND ME MY FULL REFUND AS PROMISED
Reply from Vividdreamss
Dear Rick Spence,
Thank you for your feedback. We are sorry to hear that the item did not meet your expectations. The fabric details are always clearly stated on our product pages.
If the product you received differs from the description, please contact our customer service at service@vividdreamss.com
and we will be happy to assist you with a proper solution.
Best regards,
Your VividDreamss Team
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