Vivid Racing Reviews 

830
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the smooth online ordering process, noting that many items arrive very quickly and match product descriptions accurately. Many buyers often mention that the delivered automotive parts fit their specific vehicles properly and function wonderfully during installation. Some reviewers were not happy with significant delivery delays and prolonged waiting periods for various backordered items. Consumers additionally reported frustrating communication problems, mentioning that customer support teams were exceptionally difficult to reach. People also experienced major challenges when attempting to secure timely order cancellations and proper financial refunds.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and fit, as many reviewers report that... See more

Order

Consumers find order to be ambiguous, reflecting a sharp division in their experiences. While some reviewers... See more

Delivery service

Reviewers share mixed feedback about the delivery service, with some customers praising fast shipping times... See more

Customer service

Customers had ambiguous experiences with customer service, as opinions regarding support interactions varied... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on product standards are sharply divided among... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a pipe for my 1990 CR250. Vivid Racing website said " In Stock". Months went by. I called a few times, someone answered and said, " Let me connect.you to correct department". Phone would... See more

Company replied

Rated 4 out of 5 stars

Bought a new hood for my 2005 mustang, the product was as described and looks better than anticipated. Delivery was slow but being from Canada it was expected. Did not expect the price for tariffs if... See more

Company replied

Rated 4 out of 5 stars

Arrived on time, good quality part it seems and feels like, waiting on getting it all situated but got a dual tip muffler for my 2002 Saab 9-3 turbo anniversary edition and I'm excited to see how it s... See more

Company replied

Rated 4 out of 5 stars

Ordered headlights for daughter's subaru. The lights came in a couple of days. Put them in last weekend and everything worked as advertised. Quick easy and what I ordered. Pleased with the experience... See more

Company replied


Company details

  1. Car accessories shop
  2. Tuning Automobile

Information provided by various external sources

VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.


Contact info

3.0

Average

TrustScore 3 out of 5

830 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(830)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Turning it around

My experience with vivid racing was outstanding. I was able to find the exhaust system I wanted at the best price. They were also very responsive and delivered quickly.

14 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

That's wonderful to hear, Tom! We are thrilled that you had an outstanding experience with Vivid Racing and were able to find the exhaust system you wanted at a great price. Thank you for recognizing our responsiveness and quick delivery; we appreciate your business!

Rated 1 out of 5 stars

TERRIBLE COMPANY-DO NOT TRUST

Absolute terrible company and experience. Purchased 4 Rotiform wheels for GTI, about $1600 total. A week later I get an email that wheels are out of stock and cannot be backordered. I simply asked for a refund. That was 5 weeks ago. NO refund & ZERO response from anyone at Vivid. Please AVOID!

10 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hello Andy, we sincerely apologize for the unacceptable delay regarding the refund for your Rotiform wheels order. We understand your frustration and want to confirm that our accounting team is aware of this specific issue and is actively working to resolve your refund as soon as possible. We appreciate your patience while we finalize this and will be in touch shortly with an update.

Rated 4 out of 5 stars

Good quality, on time

Arrived on time, good quality part it seems and feels like, waiting on getting it all situated but got a dual tip muffler for my 2002 Saab 9-3 turbo anniversary edition and I'm excited to see how it sounds!

6 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Naoh, thanks for the great feedback! We're glad your dual-tip muffler for your 2002 Saab 9-3 arrived on time and that the quality looks excellent.

Rated 5 out of 5 stars

Friendly and good at sending…

Friendly and good at sending information. The parts in and working. Thanks guys

3 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Zach, we really appreciate the kind words! We're thrilled to hear that you found our team friendly and effective at keeping you informed about your order. It's great news that your parts are in and working well—thanks for choosing Vivid Racing!

Rated 5 out of 5 stars

What about now

I’m re writing my review because I went off and did my own thing and it looks good but there’s still an inch gap from the fenders that’s noticeable up close. But it’s a nice hood design. I couldn’t get my hood to close properly when I first installed it because it looks like the hitch on the hood was off centered and I’m marking up location for hood pins instead and it looks a lot nicer.

4 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hi Damon, we appreciate you reaching out and sharing your experience with the hood fitment. To help us properly assist you with this issue, please fill out the warranty form found on our website so our team can review the specifics and coordinate a resolution right away. The form can be found here: https://www.vividracing.com/customer-returns-i-112934.html

Rated 1 out of 5 stars

Terrible experience with Vivid Racing

Terrible experience with Vivid Racing, incorrect inventories (in which the guy put me on hold to confirm everything was in stock) and when they cannot fulfill entire rim and wheel package as the rims that were supposed be there are mysteriously discontinued but have already shipped $40 lug nuts they stick me with a $45 shipping protection meant for the entire package on just the lug nuts.
Buyer beware.

9 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thank you for bringing your difficult experience to our attention. We sincerely apologize for the inventory discrepancy and the resulting issue with your wheel package; managing thousands of products with ever-changing stock can occasionally lead to these frustrations, even after initial checks. We understand your concern about the $45 shipping protection fee and want to clarify this immediately—please reach out to us so we can fully resolve this incorrect charge and ensure you're taken care of. Message me at Boss@VividRacing.com with your order number.

Rated 5 out of 5 stars

Vivid was great to deal with and helped but Braum Seats are trash.

Vivid was great to deal with and helped me through the process of ordering Braum seats. However the Braum seats are by far the most uncomfortable seat I have ever sat in. No padding, seat is hard in all areas. Will never but a Braum product again. I tell everyone to stay away from this product.

29 July 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

We appreciate the great review, Devin. Shoot us an email about those seats and we'll see what we can do. Thanks!

Rated 3 out of 5 stars

Lacks Install Instructions

Product came as ordered but has no install instructions. No links or information or documentation. This product is correct for my vehicle and year.

21 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

DJ - Sounds like there is may have been a mis-shipment by the manufacturer. Can you shoot us an email so we can review further? Thanks!

Rated 5 out of 5 stars

Accurate product representation

The product I wanted was a previous generation motorcycle exhaust system. All of the pictures showed that exhaust and not the newer generation, which I did not want, even though they have the same part number. I ordered although I was hesitant that I would get the newer generation exhaust. When it arrived I was ecstatic that I got the exhaust I wanted. The price was good and the shipping fast. I would definitely buy from them again.

14 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks so much for the great review, Bobby! We appreciate the support!

Rated 2 out of 5 stars

I ordered an exhaust for my four…

I ordered an exhaust for my four wheeler with a jet kit the exhaust came but the jet kit was missing

15 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hello Dustin- Did you reach out to our support team for assistance? If not, please reach out to Support@VividRacing.com. We will work on getting that piece for you.

Rated 5 out of 5 stars

Great Service, Had Zero Issues.

Called them up to check inventory and had some questions on some seat rails I needed. Service was great and I ordered them later that day. Box showed up the next day, everything fit perfectly. Will order from Vivid again in the future!

13 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks for the great review!

Rated 5 out of 5 stars

Great Experience

Despite everything going on with shipping for my JDM car Vivid managed to get my order out to me without hassle. Their support was also on point when I had a question.

3 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks so much for the support!

Rated 5 out of 5 stars

Received in in good order to PH

Received in in good order to PH approx 2 weeks after ordering and clearing customs, then local delivery in Leyte.
Thanks, GeoffA

21 July 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hello Geoff, thank you for sharing your positive feedback and the excellent news that your order arrived in good order! We appreciate you noting the timeline, which helps set realistic expectations for other international customers regarding customs and local delivery in Leyte after the initial shipping time. We're happy to hear everything worked out, and we look forward to assisting you with your next performance part needs!

Rated 5 out of 5 stars

This is the second Armytrix exhaust I…

This is the second Armytrix exhaust I have purchased from Vivid. The product and the customer service are both top-notch. Thanks, Guys.

1 August 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

It's fantastic to hear that you are so happy with your second Armytrix exhaust! We truly appreciate you recognizing both the quality of the product and our customer service. Thank you for being a valued Vivid Racing customer!

Rated 5 out of 5 stars

Vivid Comes Through Again!

Vivid comes through again with fast, dependable order processing! This was my 2nd order with Vivid Racing and they are batting 1000 so far. As a bonus, communication at every step of the process has been outstanding.

8 October 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

That's fantastic to hear! We truly appreciate you sharing your positive experience and for making your second purchase with us. We're committed to fast, dependable service and outstanding communication, and we look forward to making your next order a home run, too!

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