Vivo Life Reviews 

8,496
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 627 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting clean ingredients, excellent flavors, and effective formulations that provide a noticeable energy boost throughout the day. Consumers also highlight the consistently reliable delivery service and easy-to-navigate website, making regular reordering extremely smooth and convenient. Some reviewers were not happy with subscription management, mentioning unexpected charges or difficulties cancelling recurring orders. A few other people also noted that certain protein powders did not dissolve properly in liquids, while others frequently reported frustrating delivery delays and extremely poor customer support communication.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great taste, clean ingredients,... See more

Quality

Consumers find quality to be a major highlight, with many reviewers praising the clean ingredients, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt arrival times, efficient... See more

Order

Customers consistently note mixed experiences with order processes and subscription management. While many... See more

Service

Clients share satisfaction on service, frequently praising quick delivery times, helpful communication, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel more energised and able to manage my day. Since starting my first bottle in April due to my absolute faith in this product I have recommended it to 4 of my immediate family . 4 members of m... See more

Company replied

Rated 5 out of 5 stars

A vegan protein powder without any artificial rubbish that tastes great. Its good on its own or with added fruit/yogurt etc. Noticed straight away that my pain levels went down. Theres also helpful ed... See more

Company replied

Rated 5 out of 5 stars

Great product. Ordered it as recommended by thelandofholly, on tick tock so was not a 100% sure how good it would be but very impressed. I don’t get that afternoon tiredness already. Felt the benefi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a new multivitamin and found yours, I like the ingredients and can stop taking the b12 drops I was taking, I wish you used zinc sulphate though. I actually like the 2 pills a day thi... See more

Company replied



Company details

  1. #126 of 233 best companies in Fitness and nutrition

About Vivo Life

Written by the company

About us

We create clean, nutrient-dense functional foods and supplements.

We've been making the tough choices about our product formulas for almost a decade, so we can guarantee:

  • Easy to digest & nutrient-dense
  • Plant based
  • No artificial colours, flavours or fillers
  • Backed by science
  • Made in the UK

  • Our 30-day money back guarantee


  • Contact info

    4.5

    Excellent

    TrustScore 4.5 out of 5

    8k reviews

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    3-star
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    1-star

    Asks customers to review

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    4.5

    All reviews

    (8,496)

    620 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars
    Vivo Life logo

    Reply from Vivo Life

    Hi Jo,

    Thanks for giving it a try and for sharing your honest feedback. Sometimes it can take a little longer before you notice a difference, but we hope it becomes a great addition to your routine over time!

    Team Vivo Life

    Rated 5 out of 5 stars

    High Quality Products

    Great product, excellent customer service.

    8 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Richard,

    We're so glad to hear you've had a great experience with both our products and our customer service. Thanks so much for taking the time to share your feedback.

    Team Vivo Life

    Rated 5 out of 5 stars

    Since i started take the B12 drops

    Since i started take the B12 drops, ive had more energy and feel great, I couldn't be without them, ive passed this on to alot of my friends , and they all think the same , fantastic product, absolutely love it 😀

    12 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Jo,

    We're so happy to hear the B12 has become part of your routine and that you're feeling the difference. The fact you've been recommending it to your friends makes this even more special. Thanks so much for sharing your experience and for your support 🙌

    Team Vivo Life

    Rated 4 out of 5 stars

    Quick and easy

    12 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Cathy,

    Thanks for sharing. We're glad everything was quick and easy!

    Team Vivo Life

    Rated 2 out of 5 stars

    Cant get my subscription product

    Very good products BUT, i have a subscription for something i buy for my daugh and is very important for us.
    Most of the times the moment i get an email to order my product is out if stick and to stock up it might take 2 or 3 months… so it’s kind if meaningful to have a subscription if i cant get the product at the end of the day, subscriptions should have their products in stick every month….

    14 April 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Hi Eirini,

    Thank you for taking the time to share this. We're really sorry you've had this experience, especially when it's a product that's so important for your daughter. We do our very best to keep our products available at all times, but occasionally delays in sourcing some of our ingredients can impact production. We completely understand how frustrating that is when you're subscribed and expecting your order.

    Your feedback is incredibly valuable, and we'll be sure to share it with the team as we continue working to improve availability.

    Team Vivo Life

    Rated 5 out of 5 stars

    This stuff works!

    Been taking the vitamin B12 drops for a few months now and it's definitely helping me feel more energetic and healthy.

    6 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Charisse,

    It's great to hear you've stuck with it over the past few months and are now feeling the benefits. Thanks for making us part of your daily routine!

    Team Vivo Life

    Rated 4 out of 5 stars

    The taste was good

    The taste was good. Keeps me full but heavy.

    21 June 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Pavithra,

    Thanks for the feedback! 💙
    If it felt a little heavy, it could be worth trying a smaller serving to begin with and building up, blending it with more liquid, or splitting it into two smaller servings during the day.

    Hopefully one of those tweaks helps!

    Team Vivo Life

    Rated 5 out of 5 stars

    Continuous high standards of service…

    Continuous high standards of service and product

    6 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Derek,

    It means a lot to hear that our products and service have consistently lived up to your expectations. Thanks for your continued support!

    Team Vivo Life

    Rated 5 out of 5 stars

    Good product which seems to work

    Good product which seems to work. Looking forward to the release of the Pebble

    8 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Hazel,

    It's great to hear the B12 has been working well for you. Pebble is keeping us very busy behind the scenes at the moment, and we can't wait to share more with you soon. Thanks for being excited alongside us!

    Team Vivo Life

    Rated 5 out of 5 stars

    Super easy procesd

    The website is very easy to navigate, and my order arrived quickly. I have been taking the B12 for a few days, so unable to comment on its effectiveness yet.

    5 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Jacquelyn,

    We're so pleased to hear everything from ordering to delivery was nice and straightforward. As you've only just started the B12, we'd recommend taking one full pipette (1ml) under your tongue each day and holding it there for around 30 seconds before swallowing. We hope you'll be noticing the benefits before long!

    Team Vivo Life

    Rated 5 out of 5 stars

    Quick delivery

    Quick delivery, well packaged, great product.

    4 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Lindsay,

    We're so pleased to hear everything arrived quickly and in great condition. Thanks for choosing Vivo Life, and we hope you continue to enjoy the product!

    Team Vivo Life

    Rated 5 out of 5 stars

    I have noticed a big significant change…

    I have noticed a big significant change in my energy levels
    Service really good from ordering to delivery

    3 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Julie,

    We're so pleased to hear you've noticed such a big difference in your energy levels. Knowing our B12 has become part of something that's making you feel better is incredibly rewarding. Thanks as well for your kind words about our service! 🫶

    Team Vivo Life

    Rated 4 out of 5 stars

    It’s giving me more energy it’s really…

    It’s giving me more energy it’s really good

    4 July 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Sandra,

    We love hearing it's become part of your routine and that you're already feeling the benefits.
    Thanks for taking us along for the journey!

    Team Vivo Life

    Rated 5 out of 5 stars

    I does what it says it does and more

    I am skeptical about any claims made by companies promising fabulous results. BUT I have been proved totally wrong thinking the B12 liquid complex would have been over exaggerated too.
    I have done nothing after the death of my husband three years ago. Energy levels zilch, eating all the wrong food, watching box sets etc. I am back to healthy eating and taking the B12. Huge difference after 5 days and I mean 5 days. I will definitely be subscribing to this product.
    Well done Vivo Life.
    Delivery was 3 days.

    9 July 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Hi Adrienne,

    Thank you for sharing something so personal with us. We're truly sorry for your loss, and it means a great deal to hear that you're finding your way back to looking after yourself. Knowing we've been able to play even a small part in that journey is incredibly special.

    Wishing you all the very best ❤️

    Team Vivo Life

    Rated 5 out of 5 stars

    Excellent product

    Excellent product, and good value for the money, and delivery is prompt.

    11 July 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Hi Garry,

    We really appreciate you sharing this. It's great to know we're delivering the kind of experience you can rely on.

    Team Vivo Life

    Rated 1 out of 5 stars

    I cancelled my order of b12 in april as…

    I cancelled my order of b12 in april as i no longer use this. We are now in july and have had an email saying money has been taken and b12 is on the way... i have tried to cancel the order yet again. Also sending email. Not good enough.

    11 July 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Hi Colin,

    We're sorry to hear this. Based on what you've described, we'd like to investigate what happened, as a successfully cancelled subscription shouldn't generate a new order.

    Please contact our Customer Support team at hello@vivolife.co.uk with your order details, and we'll be happy to look into this for you as quickly as possible.

    Team Vivo Life

    Rated 5 out of 5 stars

    Great

    Great as always and delivered on time.

    28 June 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Adam,

    Great to hear everything arrived on time and that Perform is still delivering for you.

    Thanks for sticking with us and for taking the time to leave a review.

    Team Vivo Life

    Rated 5 out of 5 stars

    Love ,love love it

    Love ,love love it , got my dpn on it as well ,his hair was thinning really bsdly , not now it has griwn back quite thick ,mine is great ive got more energy as well ,revomended my friend to it as well her hair is better as well and more enegy .

    26 June 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Jagger,

    We love hearing stories like this. It's fantastic that you've noticed the difference in your own energy, and even more special that both your partner and your friend have had such a positive experience too. Thank you for recommending us to the people around you, it really does mean a lot. :)

    Team Vivo Life

    Rated 1 out of 5 stars

    Poor customer service

    Terrible experience. Ordered perform pro protein specifically as approved by informed sports. Was sent incorrect product. Requested exchange. Took company days to respond. They wanted photos and proceeded to suggest product was equivalent- despite obvious difference in batch numbers. Each email taking at least 48 hours to respond to or more. Despite me continuously saying I just want to return/exchange product they haven’t offered advice how to facilitate this still over a week later. Expensive product and poor customer service. Wouldn’t reccomend.

    3 July 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Hi Emma,

    We're sorry this experience left you feeling let down. While we wanted to confirm whether your pouch was part of a recent packaging update before advising further, we can see that the back-and-forth and delays made what should have been a straightforward request feel far more frustrating than it needed to be.

    Once our product team completed their checks, we confirmed the formulation you received and processed a full refund, but we appreciate this came later than you expected. We're taking your feedback on board, as it's clear we could have communicated the situation much better throughout.

    Team Vivo Life

    Rated 5 out of 5 stars

    Great product

    Great product, no strange artificial taste that often comes with protein powders and not too sweet, perfect!

    24 June 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Kate,

    That's great to hear. We wanted to create a protein that tastes great without being overly sweet or artificial, so we're really pleased it hit the mark for you. Thanks for taking the time to leave a review!

    Team Vivo Life

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