Vivomed Reviews 5,722

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Really easy to purchase the item, and it arrived when it was expected. However, I found it hard to believe that they made me pay for delivery when I was spending over £40, and then sent me an email sa... See more

Rated 5 out of 5 stars

I'm really grateful to be able to order homeopathic remedies from you. Here in the backwards US, many of the Heel combination formulas are no longer sold. None of the ampoules and none of the veterina... See more

Rated 5 out of 5 stars

My order had arrived very promptly despite being shipped from United Kingdom to Canada. All looked good and in perfect conditions. The product I was ordering was not available in Canada or USA an... See more

Rated 5 out of 5 stars

As an ancient learner of guitar, it was a real pain (literally) to develop arthritis in my left hand. Others had recommended a Push Thumb brace, so I ordered one in the evening, it was dispatched t... See more

Company details

  1. Pharmacy
  2. First aid station
  3. Massage therapist
  4. Physiotherapy equipment supplier

Information provided by various external sources

Vivomed is a family run sports medicine supply company. We pride ourselves on our high levels of service, range of products and value for money. Please contact us directly if you have any feedback or suggestions on how we can improve our service to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The splint did not arrive

The splint did not arrive. I ordered it for my daughter who followed this up but no joy.

16 October 2023
Vivomed logo

Reply from Vivomed

Hi James
Your order was delivered by Royal Mail on Thursday 02 November 2023 at 10:26am to the specified address according to the GPS tracking.
If you do not have it, please email us on Sales@Vivomed.com as it may have been left in a safe space.
Regards
The Vivomed Team

Rated 5 out of 5 stars

Great product and service, my order had arrived very quickly dispite being shipped from Europe to Canada.

My order had arrived very promptly despite being shipped from United Kingdom to Canada.
All looked good and in perfect conditions.
The product I was ordering was not available in Canada or USA anymore and I am glad it is still available from Vivomed since it is really very helpful to me.
Vivomed has also offered me a better price for the shipping than another company I was considering buying from, which is located in Europe as well. Thank you Vivomed for your great service and selling quite unique products.

13 October 2023
Rated 5 out of 5 stars

A person grateful to your fine company!

I am very grateful to your company for your continued support providing me the medication that otherwise cannot obtain in my area; also mention that the medication Chelidonium-Homaccord does wonders for my intestines and good digestion. Thank you very much!

9 October 2023
Rated 3 out of 5 stars
Vivomed logo

Reply from Vivomed

Hi Teresa
Thank you for your feedback.
The discount code may have expired as the ones that are sent out are time limited.
Please contact Sales@Vivomed.com and we will see how we can help.
Regards
The Vivomed Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery and plenty of information sent regarding shipment and timeframe for delivery

18 October 2023

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