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Viz-Pro Reviews 279

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TrustScore 5 out of 5

4.8

Office supplies shop
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Rated 5 out of 5 stars

Will's post sales problem resolution was brilliant. We purchased 2 large whiteboards, arrived with transport damage. Will sorted it in 24hrs with old ones collected and new ones sent out. Great work!... See more

Rated 5 out of 5 stars

The customer service for this company are second to none. Three A1 boards which were ordered for our small charity but were the wrong size. We only discovered this a few months after delivery as the... See more

Rated 5 out of 5 stars

Ordered a large whiteboard from here for homeschooling, after much searching online! Would highly recommend, received immediate email after purchase and received board by 10am next morn (did pay... See more

Rated 5 out of 5 stars

We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went... See more

Company details

  1. #19 of 40 best companies in Office supplies shop
  2. #44 of 121 best companies in Business-to-Business service

Information provided by various external sources

Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...

Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

So helpful!!

We had a lockable display board from you but lost the keys. When we asked about this you sent out a spare set within hours of our asking and without charging. Thank you so much. Couldn’t be more helpful.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

ordered 2 noticeboards

ordered 2 noticeboards, one was broken in transit. Contacted Kelly and after emailing photos of the damaged noticeboard she arranged a replacement the next day. Thanks

19 August 2022
Unprompted review
Rated 4 out of 5 stars

Great product ......once you get the right one

After several failed attempts to get the product I ordered we got there.
Customer Service Agent Louie was on the ball getting 2 replacements sent out, and getting the wrong items collected - sadly the replacement also wasn't the right one.... but he didn't stop trying! 4* is for customer service but really they need to get their warehouse systems sorted so lost a *.
Great product though once you get the right one ....

11 August 2022
Rated 1 out of 5 stars

A varied review

Customer service was good, they where quick and polite to respond to my complaint with the director contacting me directly, however the product supply was more then terrible, also damaged the product, and to add the keys for the product where missing, which took a further week to be sent to me. they have offered me a refund, and to resend the product out when it comes into stock again which is in a months time. Mixed feelings bout the Viz-Pro, I doubt I will use their services again.

27 June 2022
Rated 5 out of 5 stars

I ordered an A0 snap frame

I ordered an A0 snap frame, which was delivered promptly, but was damaged in delivery, the item was quickly replaced but unfortunately the second item was also damaged while being delivered. Kelly and Louie were superb and are sending out a replace item. I cannot fault there service.

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and communication from Louie at Vis-Pro. A pleasure to deal with. After reporting an issue about lost notice board keys via the Vis-Pro website contact page I had a response within minutes and my issue resolved a few hours later. Fantastic service. I couldn't recommend Viz-Pro highly enough.
Thank you Louie

25 May 2022
Unprompted review

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