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Rated 5 out of 5 stars

Ordered a bat online for my son and really appreciated their knowledge and advice. Used the knocking in service too and they made sure it was ready for last weekend's matches. Also bought some shoes w... See more

Rated 5 out of 5 stars

Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... See more

Rated 5 out of 5 stars

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... See more

Rated 5 out of 5 stars

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... See more

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4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

Spot on

Spot on - but i have to use more than 10 characters in the review!

16 May 2014
Unprompted review
Rated 2 out of 5 stars

No product after paying for prompt delivery.

Being asked for a review when I have not received anything, not very clever considering I payed extra for prompt delivery. I expect they don't hold the item I purchased in stock as no one else seems to but ordered from here as web site indicated they were ready to be shipped would appear not.
Will await a response and a refund for the postage.

2 May 2014
Unprompted review
VKS logo

Reply from VKS

Thank you for taking the time to complete the Trustpilot review.

We have already exchanged some emails and have cancelled your order, however we must stress that the item ordered was shown with the stock update of "Order Now - New Delivery Due". We apologise if our stock update was not clear. No charges were made to your credit card as it is our policy to charge only once, the goods ordered are ready for dispatch.

Kind Regards
VKS

Rated 5 out of 5 stars

Very good service, professiona attitudel!!

We ordered cricket gear and clothes from VKS in 2013 and this year, to be delivered in the Netherlands. They have a very good quality and professional service. We would definitely recommend them to others!

28 April 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

An easy to use website that is well laid out. Having placed my order, I was contacted by VKS who noticed a possible mistake with some of the sizes I had ordered. They were correct and were very helpful in changing them for me.

I then received my order the following day and can only thank them for their excellent service. I'll be needing a new tennis racket soon so will be back shopping with them again very soon!

21 April 2014
Unprompted review
Rated 5 out of 5 stars

Spot on!

Happy to receive my item on time and was exactly what i ordered. will definitely visit them again.

17 April 2014
Unprompted review
Rated 5 out of 5 stars

great service and quality products

I purchased a numerous items from vks sports and 1 of the items was to small (my fault) and through email the matter was not to much trouble for vinay to resolve and I can definately recommend them and will be using them in the future myself. All in all first class service all round

Regard lee

24 March 2014
Unprompted review
Rated 5 out of 5 stars

Great Service!

A great selection of products to choose from and when I had a couple of questions to ask, they were very quick to answer by email. I received my new Babolat racket in quick time and got some free tennis balls included too, so a great experience.

I'll use them again for sure.

23 March 2014
Unprompted review
Rated 5 out of 5 stars

They are fantastic

Over the last 4 years of dealing with Vinay @ VKS he has been a very professional, realible.
VKS have now started providing my coaching company "cutting edge coaching" with excellent clothing making us look very professional. I'm so happy with the service provided that I introduced VKS to my cricket club Hornsey CC who they now provide adult and our juniors teams too.

I would have no hesitation in recommending him to many many more.

21 March 2014
Unprompted review
Rated 4 out of 5 stars

Usually high quality equipment with wide selection

I have been ordering from VKS , happily for over a decade . I really appreciate the hands on manner of communication from both the father/son team of Vinay now Vinod. The only thing that has left a less that satisfactory taste has been when I have ordered usually leg guards that seem to have one image usually the new model on the website and the old model is shipped. I believe this has occurred twice with my orders in the last 5 years. That aside I love the selection, the website, the pricing and the fact that I can get items pretty quickly all the way in the West Indies. I recommend VKS to all my friends .....

21 March 2014
Unprompted review
Rated 5 out of 5 stars

Always great to work with Vinay at VKS! 5 stars

Have bought a few cricket bats from VKS over the years. Always good, helpful & friendly service from them & that is why I purchased (other stores were not so helpful so I didn't bother with them). Had a problem with one bat & was replaced free of charge, which I thought was the correct thing to do. Vinay at VKS never let me down. I recommend VKS to my friends often.

20 March 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

I found the process of purchase simple.
I had a query for the product i was ordering and when i rang the shop, i found the staff very helpful and the staff made some valid and relevant suggestion which i found very useful in my final purchase.
I also found the price very competative and have no objection in recommending VKS to my friends and colleagues.

20 March 2014
Unprompted review
Rated 5 out of 5 stars

Best place to shop for cricket gears

It is always tricky to buy cricket gears online, as the image does not always represent our personal requirements. Till date, I have bought 3 cricket bats from VKS, 2 online and 1 from the store. I am extremely satisfied with the quality of the bats, and the overall efficiency in delivery of the bats. They are very professional and know their products. I do look forward to buying more cricket gears from VKS.

20 March 2014
Unprompted review

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