V-move Removals + Storage Reviews 

226
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as efficient, thorough, and professional. Customers consistently praise the staff for their incredible helpfulness, positive attitude, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the punctuality and professionalism of the team, noting that they work quickly and efficiently. However, some reviewers were not happy with the staff's manners and felt that not all team members contributed equally to the work. A few other people also felt that they were overcharged and that the service was a bit pricey compared to other local options, with some items getting scratched or broken.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, efficient, and... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the pricing fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5STARS! the team were incredible - efficient, thorough, kind & worked so well to move our home. They were done in 5hrs which is so so much quicker than expected. They had helpful tips along the way to... See more

Rated 5 out of 5 stars

The 2 guys,, I think there name are Gus and Guillermo were fantastic! I will definitely ask for them when i next move. they went about their business in such a professional way, not wasting any time... See more

Rated 5 out of 5 stars

Highly efficient, thoughtful and personable removalists that went out of their way to be helpful. No damage to anything. This is my second Vmove...well organised, turn up on time, seriously couldn't b... See more

Rated 5 out of 5 stars

Every part of the process with VMove was excellent and easy. I really like the email and SMS confirmations every step of the way. They were able to provide cleaning services and the removalists on the... See more


Company details

  1. Transportation service

Written by the company

We are a Sydney home and office removals business that offers quality service for your local, regional, commercial and interstate moves. We are based in Sydney’s Inner West and are located in the Summer Hill/Dulwich Hill area. Our clients range from Sydney CBD and North Sydney offices, travel agencies, colleges to families moving house and students vacating units. Our removalists are hardworking, trained professionals who will treat your belongings with the utmost care. They will not stop until the move has ended! We have built a strong customer base with repeat clients whose needs we have come to know well and we would love you to join our happy customers too.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(226)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

wonderful experience.

The 2 guys,, I think there name are Gus and Guillermo were fantastic! I will definitely ask for them when i next move. they went about their business in such a professional way, not wasting any time 'chatting' with each other.

26 May 2026
Rated 5 out of 5 stars

Five Stars from Tough Grader

My family and I have used V-move numerous times through the years and have found all aspects of V-Move's service, start to finish, worthy of the five stars and very good value. This is priceless when considering how stressful moving can be. The ultimate compliment is the number of times I have recommended V-move and received five-star feedback.

12 May 2026
Rated 5 out of 5 stars

5STARS; Efficient & Thorough

5STARS! the team were incredible - efficient, thorough, kind & worked so well to move our home. They were done in 5hrs which is so so much quicker than expected. They had helpful tips along the way too (eg airing fridge/ matress wrapping). Have already recommended to 3+ people today alone!

30 April 2026
Rated 5 out of 5 stars

Very happy with the move

Very happy with the move the guys were helpful and friendly. When problems occurred it was sorted out in a professional friendly manner. The job went over time due the many stairs and tight turns. They stuck to the quote and did not try to get extra.

13 May 2026
Rated 5 out of 5 stars

Great Removalist

I had a great experience with this removalist. They were polite, punctual, and handled everything with care, especially my fragile items. Nothing was damaged, and they worked efficiently throughout the move. The hourly rate was very reasonable for the quality of service provided. I’d definitely recommend them to anyone looking for a reliable and careful moving service.

19 March 2026
Rated 5 out of 5 stars

highly recommended

I've used these guys 4 or 5 times and have always been reliable and made the move a much easier process. They wrap and took care of my valuable glass table and antique liquor cabinet. Will definitely use again.

24 February 2026
Rated 5 out of 5 stars

The best in the business

This was my 7th move with v move. Another perfect experience. Fast efficient and friendly team. Took the stress out of moving and very careful with my things.

15 February 2026
Rated 2 out of 5 stars

Not a great experience this time

My past experience with vmove was really great and I had recommended vmove to multiple friends in past.

However our experience this time was not great. Of the two packers and movers we got only one was doing all the hard work. The other person was taking multiple trips with just small items.

Inspite of doing the packing themselves and seeing the stuff 1 day in advance, we had to do two trips to get all the stuff to our new place. If we were given a heads up we could have chosen what to leave behind or donate.

The last row of the truck had only empty boxes, which could have been used to pack some remaining small items, thus reducing requirement for multiple trips.

Overall we are not satisfied with the service, we paid a premium price and were overcharged a lot. We do not plan to use the service again in the future.

I am also going to update my rating on Google based on this experience.

19 January 2026
Rated 5 out of 5 stars

The guys were amazing

The guys were amazing, fair price and loved the boxes.

Super responsive and useful, I will use you guys from now on

28 December 2025

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