VO Reviews 

613
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, often highlighting the soft materials and excellent fit. Many appreciate the company's strong ethical values, vegan-friendly approach, and commitment to sustainability. The ordering process is frequently described as smooth, with people noting the fast and prompt delivery service. Conversely, a small portion of people felt that sizing could be inconsistent, with some items arriving either too small or too large despite consulting the size chart, or even receiving the wrong size.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, fit, and design, with many praising the high quality... See more

Quality

People report positive experiences with quality, consistently praising the high standard and durability of... See more

Order

Customers had positive experiences with order, with many finding the process smooth and the products exactly... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Ethics

Consumers find ethics to be a positive aspect, with many appreciating the company's commitment to ethical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality. When I received my first item I was so impresse... See more

Rated 5 out of 5 stars

Lovely t-shirt, nice green colour, perfect fit. Received numerous compliments when wearing it at a cosmic themed party 😊 (print on the shirt is planets and such). That, and the company’s sustainabili... See more

Rated 5 out of 5 stars

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... See more


Company details

  1. Clothing Shop

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

613 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(613)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible and terribly disappointing 😞

So I only read the reviews on their website. I should have read them here. The t shirts are ridiculously long. Like under my bum long. And I'm 5 4 which is average. I really don't think I can wear them as the print will be tucked into any jeans, and I definitely cannot wear with leggings which is ridiculous. The fabric is really thin. I assumed for the insane price, the sweatshirt would be thick and warm, it's not. It's very thin and really disappointing. I never write bad reviews but I just realised they do not accept returns?! Atrocious! Wasted over 100 bloody quid on 3 t shirts and a sweatshirt, trying to be ethical.
I Should just go around nude!

29 April 2024
Unprompted review
VO logo

Reply from VO

Hi Vicky,

I am very sorry to hear that you were not happy with the length of our items! We wish you would have emailed our customer support so that we can give you instructions on how to return them for an exchange or refund.

In terms of the length of our garments, do indeed have some length to them, so you can wear them tucked in, loose (many customers really appreciate the length as it allows them to wear the items over leggings), or knotted, with sleeves rolled up or down.

To be safe, we always advise customers to check out our size chart and measure up with a fav item at home to be sure they are getting the rightr size/fit.

And of course if you can't see yourself falling in love with the fit, and it hasn't been worn yet, just let us know and we will gladly help arrange an exchange for a different size or fit overall for you!

Hope that helps,

Katie

Rated 5 out of 5 stars

Fantastic service and quality

Bought 2 T-shirts for my brother in law and a hoodie for my daughter. All were fantastic quality, delivered promptly. The T-shirts were too big, so swapped. Service was fantastic. Response to email efficient and timely. I would definitely recommend. Hoodie for my daughter was perfect, great quality, lovely colour.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Love this website

Love this website! I found a fantastic and hilarious T-shirt which was perfect for my sisters Christmas. The ordering, checking out and delivery was excellent - couldn’t ask for better. I will definitely shop here again! (But next time for myself ❤️)

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended for quality, design and durability.

I was tickled by the clever messaging on the t-shirt I bought. More than that, though, the price was very reasonable, customer service was excellent. The fit was perfect, sized just right. I'm a narrow person and often find that shoulders are baggy even when I buy small sizes. This is thoughtfully sized though, looking very well on. I'll be buying more for the standard and fit. Washes well, with no fraying or loss of quality in the print.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

First time VOpper

This is my first time having to shop for vegan clothing and after a quick google, VO was *almost* at the top of the list. Shopping on the website is as easy as any other store and found it really easy to know what I was buying and validate it's ethically sourced. My order was dispatched on a Thursday and arrived on a Monday which is excellent considering the time of year. "EEEEEE!!!" my little vegan squeals as she opens her 'plant based' hoodie and "Aww yushh, THE CHUBBY UNICORNS!" as she then rips into the 2nd package. 10/10 would plant another order again. I don't know if it's already been coined but I can't not now refer to myself as a VOpper - a vegan outfitter shopper.
Nice job team!

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Well made and comfy

Fast shipping during Christmas. Got one for myself as well. T-shirts are well made and very soft and comfy.
Service was excellent.

3 December 2023
Unprompted review
Rated 5 out of 5 stars

LOVE

LOVE the items I got from here. I ordered two t-shirts and two pairs of jogging bottoms in the sale. The t-shirts are the softest cotton I've ever felt and fit really well. They don't do returns (which is fabulous as it makes you more mindful about what you are buying and reduces waste) but they were super helpful in exchanging a pair of the jogging bottoms for a different size. 100% will be buying from here again.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality, true to size

I bought 2 Herbivore hoodies for my children and a tshirt for my mum and they are all excellent quality and true to size. The print quality is fantastic and my two children haven’t been out of them. They wore them proudly to our local vegan festival and got a few compliments. Thank you!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Quick, easy, and beautiful

My orders from VO come quickly (I’m in the USA). The clothes wash well and don’t hold stains. The sizes do run a bit small, so just order one size up from your typical size. This might only be a USA thing. I get so many compliments on the tops I’ve purchased from VO. It’s even something that opens people up to hearing about why vegan/cruelty free is important.

19 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible fit and quality and does not accept returns

I’ve just received my T-shirt and the quality and fit are terrible. Really thin fabric and the pattern print is really poor quality. Very long and small fitting - I matched with my size on the website and I’m quite long-bodied anyway so I’m not sure who it would fit. They don’t offer refunds so I’m not even going to bother trying to exchange it as even in a bigger size it would be a poor fit and quality and you have to pay to return it for exchange. I’m not sure not sure who I could even pass this on to so it will probably end up in landfill at some point, pretty terrible seeing as this is supposed to be a green and ethical company

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Lovely forest green hoodie

I have been buying great quality clothes from VO for a while now, usually t shirts. I recently bought a forest green hoodie which looks great and fits well. Arrived in good time too.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Beanies

I ordered a number of the no-wool beanies for family over Xmas. They were so lovely, warm, well made and in such gorgeous colours, that I had to order one for myself as well. All orders arrived quick and no hassle at all.
Great company. Will definitely use again.

12 December 2023
Unprompted review

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