VO Reviews 

610
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and ethical production of the products, often highlighting the unique and colorful designs. Many appreciate the comfortable fit and durability of the clothing, with items lasting for years without fading or shrinking. Reviewers also frequently commend the fast delivery and smooth ordering process, along with the company's strong ethical values and transparent manufacturing. Some people were dissatisfied with receiving an incorrect size or product, though the team swiftly resolved these issues. A few other people also felt that the fabric was not very thick, but still found it durable and soft.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, comfort, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the items as well-made, soft, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of placing an order and the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast delivery... See more

Ethics

Clients share positive opinions on ethics, appreciating that the company's products are made in an ethical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality. When I received my first item I was so impresse... See more

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... See more

Rated 5 out of 5 stars

Lovely t-shirt, nice green colour, perfect fit. Received numerous compliments when wearing it at a cosmic themed party 😊 (print on the shirt is planets and such). That, and the company’s sustainabili... See more


Company details

  1. Clothing Shop

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(610)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vegan Outfitters - an excellent company

Vegan Outfitters produce excellent t-shirts with good designs. The material is ethically sourced and they have a scheme for recycling old material. The t-shirt I bought is comfortable and the size is just right. Delivery time is quick too.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

High quality

High quality, delivered quickly. Washes well and a great fit. Very reasonably priced for such high quality too.

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing customer care & shipping issues

My package got shipped to Thailand (I'm in Malta, EU) and is now over 2 months late.

I'm not sure who is to blame for the parcel going to the wrong country, but after 2 months of dealing with this I didn't get offered a refund, discount or any form of compensation. The only option they gave me was getting my package resent to me, which they were going to send me the wrong order because customer care looked up the wrong parcel/order number, (I had previously ordered from the Spark Company in March and that is what they weer going to send but I intervened). So I wasn't even going to get my correct order re-sent.

As I write this I still do not have my package. Clothes I ordered for summer will now arrive in winter.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous product and service

Great service and order received with massive thanks as love love love them! Great quality materials super soft hoodie. Wash really well too and I don’t even need to iron the T. Will definitely be buying again!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Great fit!

Great fit!
I followed the size guide, and the t-shirts I got fits me perfectly :)
The prints look great, and I am very happy with my purchase.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

This company has excellent personal service and high quality products. I really appreciate the great service they provide which I haven’t experienced from anyone else in a long time! I shall certainly be purchasing from them again..

15 September 2024
Unprompted review
Rated 5 out of 5 stars

I'm happy with my t-shirts

I've bought two t-shirts: one as a gift for a neighbour and later on, one for myself. We were both pleased with our t-shirts. They are soft, wash well and keep their shape and are long enough.

22 August 2024
Unprompted review
Rated 3 out of 5 stars

Great designs, awful quality

Great designs, but the clothing quality is awful. Anything white is completely see-through. Material is super thin and feels like it could just fall apart.

8 July 2024
Unprompted review
VO logo

Reply from VO

Hey Hannah!

Thank you so much for taking the time to leave such constructive feedback about the fabric material you weren't particularly pleased with... 🙈 We genuinely appreciate your comments as they help our young team understand what matters to our customers the most, and the team looks through any reviews we receive, and doesn't take any of the less glowing feedback lightly!

Ultimately we get a lot of really positive feedback about our garments, and especially their soft material... So this might simply be coming down to personal preference and taste. Yet we do keep any comments like this on a list to bear in mind for future product development - for example, even though a lot of our customers love a thinner, lightweight fabric, we'd totally look to add some heavier fabrics in the future for those that don't.

Our team is constantly looking to tweak and improve, so while we didn't totally impress you this time, we still hope we can find a solution for you here!

We wish you would have emailed customer support or come on to our Live Chat and let us know so that we can find a solution for you - so if the item is not worn or washed please reach out so that we can assist you in returning or exchanging it

Bests,

Katie

Rated 5 out of 5 stars

I ordered several tshirts and was so…

I ordered several tshirts and was so happy with them. The quality is excellent and the fit is great.
So many designs to choose from and they don’t have to be vegan, but the fact that all their products are animal and planet friendly is the best. I will buy from them again, for sure.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Sweat shirts & tshirt

I’ve bought three items from VO & all are fab ! The sweatshirts are beautifully soft & cosy but not bulky. I’m a size 14 & bought large which was perfect for me it’s a relaxed fit without being huge! Quality is great & washes well . They are my go to for cooler evenings / days , & I’m sure will be buying more in the future for being in snuggly autumn/ winter ! The t shirt is equally fab , & fits well ! Highly recommend this company , value for money & many lovely designs to choose from !

9 May 2024
Unprompted review

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