DON'T DO IT!!!! Unbelievably difficult to navigate, or search help, this app was one of the worst I've ever run across. Like so many others, I SHOULD HAVE READ THE REVIEWS BEFORE PAYING FOR THE BASIC... See more
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Review summary
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Absolutley NOT! Any site that automatically triggers a download without explicitly requesting the download is dangerous! In the case of voice.ai, "Voice.ai Downloader.exe" hit my Downloads folder. Bec... See more
Company replied
I now wish I had checked the reviews of this software before purchasing the 66€ one-time payment. The quality of the voice changer app is so bad that I wonder who would write a good comment about it.... See more
Company replied
(vocieai) Unlimited Trial (1 month), invoice 1922207101; for help go to help.xsolla.com ^ Love how you misspelled voiceai. Very professional Paying for an unlimited trial... Very interesting.... See more
Company replied
Company details
Written by the company
Voice AI is an AI audio company specializing in scalable voice agents. We enable businesses to deploy zero-code voice agents, streamlining customer communication at scale. Voice AI is backed by M13 and Mucker Capital, supporting our mission to revolutionize how businesses and consumers interact with voice technology. For more information, visit www.voice.ai
Contact info
United States
- voice.ai
1.9
Poor
230 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Straight forward purchasing
I am genuinely impressed by the experience of using this program. One of the aspects I appreciated most was how clearly the pricing was laid out before checkout. It made the entire process straight forward and transparent, which is often hard to find these days. I was relieved to find no surprise charges. The voice quality itself is outstanding. Voice.ai combines excellent technology with a professional and honest purchasing experience.
11 May 2026
Unprompted review
Reply from voice.ai
Thank you so much for sharing your experience and for highlighting the aspects that mattered most to you. Transparency in pricing and a straightforward purchasing experience are incredibly important to us, so it’s especially rewarding to hear that your experience reflected that.
We’re also delighted that you found the voice quality outstanding as our team works hard to deliver technology that is both powerful and easy to use.
Thank you again for your trust and support. Feedback like yours helps other users make informed decisions with confidence.
Its just a scam
absoltly garbage, cannot use if you dont pay 60$, dont even bother installing they collect your data with no consent too.
24 April 2026
Unprompted review
Reply from voice.ai
We’re sorry to hear about your experience. Our platform is a paid service, and pricing is clearly disclosed before use. There’s no obligation to continue if it doesn’t meet your needs.
We also take data privacy seriously and operate in line with applicable data protection laws.
At this stage, we’re unable to verify that your review relates to our software. Please contact our support team so we can confirm whether you’re using the correct product and look into your concerns directly.
People should know this....
The recorded audio voice-changing feature works seamlessly on my PC. For those claiming the software is ineffective, it’s important to consider your hardware; using a high-quality microphone and a proper audio interface is essential. You cannot expect clean results from a cheap webcam mic. Background noise and static are hardware issues, not faults of Voice.AI.
Despite the negative feedback from others, this tool is incredibly useful if you understand the basics of audio production. Purchasing the lifetime access was easily one of my best online investments.
12 April 2026
Unprompted review
Reply from voice.ai
We really appreciate you highlighting the importance of proper audio setup, you're absolutely right that hardware plays a key role in achieving the best possible results. It’s great to hear that the voice-changing feature is working seamlessly for you and that you’re getting real value from the platform.
We’re especially glad that you see your lifetime access as a worthwhile investment, that means a lot to our team.
If you ever have feedback or ideas on how we can make the experience even better, we’d love to hear from you. Thanks again for your support!
Not free
Fake. You literally cannot do anything. it literally puts you on a weird anime moaning girl voice and you cannot get out of the payment page, even though it literally says you can try it out for free on the website. you cant even TRY it out. If i could give it a zero, I would.
20 March 2026
Unprompted review
Reply from voice.ai
Based on your description, this doesn’t sound like our software.
If you intended to review Voice.ai, please reach out to our support team we are happy to help clarify or resolve any issues.
FAKE advertising
Moronic advertising, FAKE FAKE FAKE! They tell you that you can try it for free, but all you get to do is download the app. You can't record or test ANYTHING without paying, and the amount shown in the app is different from the amount when you search for it online.
19 March 2026
Unprompted review
Reply from voice.ai
We’re sorry you feel this way, but we’d like to clarify.
Voice AI does offer free access, however certain features including full voice recording and premium voices require a subscription. This is shown before any purchase is made.
Pricing differences can sometimes occur due to regional settings or platform-specific promotions, which may explain what you saw.
Please contact our support channel should you need technical assistance.
Take my money and go quiet when asking them not to.
I was using this service's audio tools for stem separation. Despite not being of very good quality, I hit the usage limit and decided to pay for extended usage. One day, I logged in and it wasn't showing that I was on a paid plan, but the free plan, yet I was still being billed.
I contacted support who offered useless help and didn't even know what plan I was paying for. Since my account was showing as "free", there was no way to unsubscribe. I went all over their site looking for a way to cancel payment and found nothing. Not even the payment receipts had an unsubscribe button, which in the EU, is illegal.
As soon as I contacted support asking for my "paid" account to be cancelled. I got ghosted. I wrote again asking for the subscription to be cancelled and all of my data deleted. Ghosted, which again, in the EU is highly illegal. I've sent a THIRD request threatening that if my "paid" account isn't cancelled, all data deleted and written confirmation of this, I'll report through the appropriate channels. I'm betting my bottom dollar I never hear anything, have to charge back via my bank and the same soulless (possibly AI) response will appear below about how they take such things "very seriously" and that I should contact their oddly quiet "support" for resolution. Look below. Total scam company and questionably useful tools. AVOID!
12 March 2026
Unprompted review
Reply from voice.ai
We’re really sorry to hear about your experience, that’s definitely not the standard we aim to provide. Issues with subscriptions and account status are taken very seriously, and we understand how frustrating this must have been.
Please reach out to us directly with your account details..
Thank you for bringing this to our attention.
I really enjoy using Voice.ai
I really enjoy using Voice.ai because the text-to-speech sounds incredibly natural and realistic. It’s a great tool for my projects, though it can be a bit of a resource hog and slows down my computer sometimes. Even with the occasional lag, it’s still one of the best options out there for high-quality audio.
4 March 2026
Unprompted review
Reply from voice.ai
Thanks for the great feedback! We’re glad you’re enjoying the natural quality of our text-to-speech. It’s awesome to hear it’s helping with your projects.
We also appreciate the note about performance, and we’re actively working on making things run more smoothly across different setups.
voice cloning is cool
The voice cloning is cool, but the app is laggy and the text-to-speech feature feels limited unless you pay for more credits. It’s annoying that it constantly pushes you to upgrade just to keep using the best features.
4 March 2026
Unprompted review
Reply from voice.ai
Thanks for your feedback! We’re glad you’re enjoying the voice cloning feature.
We hear you on the performance and credit limitations and our team is actively working on improving app responsiveness and finding the right balance between free access and premium features.
Fraud
Fraud. don't subscribe. If you use your credit card, they will take all your money. Be careful
4 March 2026
Unprompted review
Reply from voice.ai
We take allegations like this very seriously and would like to clarify that this claim is not accurate.
Our service only charges users for the specific subscription they voluntarily sign up for, and we do not have the ability to “take all your money.” All payments are processed through secure and regulated payment providers, and users can cancel their subscriptions at any time according to the terms shown at checkout.
We have no record of a situation where funds were taken improperly. If the reviewer experienced a billing concern, we would like to investigate and resolve it.
Please contact our support team directly with your account details so we can review the matter and assist you.
We are committed to transparent billing practices and supporting our users.
DONT TOUCH IT... EVEN WITH A STICK
I subscribed to Voice.ai and was later charged for an automatic renewal that I did not expect.
I did not receive any prior email notification warning me about the upcoming renewal. I contacted support immediately after the charge and requested a refund.
While they cancelled the subscription, they refused to refund the payment. So basically i paid for a service a can no longer access...
In addition, the product was not even close to meet the expectations presented, and I stopped using it shortly after testing.
Overall, the experience was horrible
I would recommend to not give any of Xsolla's tools credit
12 February 2026
Unprompted review
Reply from voice.ai
We’re sorry to hear about your experience. Subscriptions renew automatically unless canceled beforehand. Users can manage their subscriptions directly through the payment platform, where renewal details are also provided.
For clarity, Xsolla securely processes payments on our behalf.
We appreciate your feedback.
Scammers, Bait and Switch on Yearly Plans — Avoid!
I purchased a 1-year subscription with Voice AI in July 2025 specifically because the plan guaranteed 3 million credits per month. Exactly 8 months into my contract, the platform became virtually unusable. The voice generations failed to process, and the output was full of constant technical errors.
When I reached out to customer support regarding the broken service and my missing credits, they informed me that my plan now only provides 1 million credits per month. They unilaterally downgraded my account limits in the middle of a prepaid yearly contract and refused to honor the original agreement I paid for. When I requested a simple prorated refund for the remaining 4 months of defective service, they refused.
I am now forced to file a formal E-Commerce dispute and chargeback with my bank for breach of contract and defective services. It is incredibly deceptive to change the terms of a subscription after a customer has paid in full. Do not lock yourself into a yearly plan with this company.
21 February 2026
Unprompted review
Reply from voice.ai
We take concerns like this seriously. The statements shared here do not align with the services or terms we provide. We encourage you to contact our support team so we can review your account in detail, resolve this constructively, and clarify any misunderstandings.
Unusable service, refund refused – Reported to EU authorities
I had a very disappointing experience with Voice.ai.
The platform is extremely unstable, full of bugs and constant lag. The voice cloning feature does not work properly and is not consistent with what is advertised. Despite paying for an annual subscription and purchasing 5,000 credits (twice, to try their model training service that is absolutely garbage), the service remains unusable.
When I requested a refund, it was refused. Their payment provider, Xsolla, also declined the refund but clearly stated that the responsibility lies with Voice.ai. After that, my emails were ignored and I stopped receiving any response from their support team.
Users are required to pay before being able to just test the service, to just use their cheap software, and once issues are discovered, refunds are denied. In my opinion, this is an unfair practice.
Since no resolution was offered, I have initiated a chargeback procedure through my bank and submitted a formal complaint through the European consumer protection channels (ECC-Net and EU ODR platform).
I strongly advise caution before purchasing this service, and I advise you to report to your country’s consumer service.
Shame!
7 February 2026
Unprompted review
Reply from voice.ai
We’re sorry to hear about your experience. The situation described does not reflect the stability of Voice.ai, which is designed to deliver reliable performance.
Our support team, along with online guides and articles, is available to help users get the most out of the platform and resolve any issues that arise. We encourage you to continue work with our support team so we can address your concerns constructively.
if I could give a zero I would
if I could give a zero I would . Ultimate scam . I had to cancel my credit card to get them to stop charging me.
5 February 2026
Unprompted review
Reply from voice.ai
We’re sorry to hear about your experience. Subscriptions renew automatically unless canceled beforehand, and users can manage or cancel them directly through their payment platform.
Reply from voice.ai
To be clear, our software does not include a cryptominer or any hidden processes and your accusation is not true. We take accusations of this nature very seriously.
If you noticed high resource usage or something that concerned you, we encourage you to contact our support team so we can review it together. We’re happy to provide technical details or logs to clarify how the software works.
It's a scam
It's a scam. It tells you that it is free, but has an immediate paywall. If you don't pay it you cant try it. If you do pay for it, then it is laggy and will not work. No refunds as well.
3 February 2026
Unprompted review
Reply from voice.ai
We’re sorry to hear about your experience and appreciate your feedback. Our app does offer a free version to try certain features, while some advanced features require a paid subscription, this is indicated in the app before purchase.
We strive to deliver a smooth and reliable experience, and we’re constantly working on performance improvements. If you experienced technical issues, our support team is happy to help troubleshoot or guide you through the app.
Thank you for taking the time to share your thoughts, and we hope we can resolve any concerns you have.
has paywall when claims not to
6 February 2026
Unprompted review
Reply from voice.ai
Thank you for your feedback. Our app offers a free version with certain features, while some advanced features require a subscription, this is noted in the app before purchase. We’re always working to make the experience clear and user-friendly, and we appreciate you sharing your thoughts.
It's a scam
It's a scam. I bought Unlimited Lifetime and I have nothing new on my account. I still have max 15 minutes of upload time and still have to buy credits to train models. Its basicly still the free version but I paid €66 for it.. Paid through XSolla and they don't want to help either. Please return my money.
17 January 2026
Unprompted review
Reply from voice.ai
We’re sorry to hear about this. Please contact our support team directly so they can help resolve the issue with your account.
Paid Unlimited Trial...?
(vocieai) Unlimited Trial (1 month), invoice 1922207101; for help go to help.xsolla.com
^ Love how you misspelled voiceai. Very professional
Paying for an unlimited trial... Very interesting...
I genuinely wish you would all die in your sleep.
This has been ongoing for months upon months upon months and I had no idea why. It doesn't show up as a subscription under paypal. On my voice.ai account it says I have the free plan (free my ass) and when clicking on the invoice paypal doesn't give me shit for any options to forcibly block payments.
I deleted my account now. If you charge any more money I swear to god...
2 February 2026
Unprompted review
Reply from voice.ai
Thank you for your feedback. Based on your message, it appears you may be referencing a service that is not our official Voice.ai platform. We pride ourselves on providing professional, reliable services, and we want to ensure you're dealing with the correct company.
Please note that payment and account-related issues cannot be resolved on a public platform like Trustpilot. If you believe there’s been a mistake or unauthorized charge, we encourage you to reach out to our support team directly at support@voice.ai, and we’ll help resolve the issue promptly.
We also recommend verifying that you’re using our genuine platform, as there are some impersonators that can cause confusion.
We apologize for any inconvenience and are here to assist.
Purely Awful
If these guys want to sell me AI enhancing of my old personally recorded audio - give me something to work with! This was pure, awful, unadulterated crap!! In the words of the Critical Drinker with a Scottish accent - "go away now"!!
24 January 2026
Unprompted review
Reply from voice.ai
Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations.
Our AI audio tools are designed to enhance and process existing recordings, but results can vary depending on the quality, format, and characteristics of the original audio provided. We understand how disappointing it can be when the outcome isn’t what you hoped for.
We’d appreciate the opportunity to better understand what you were trying to achieve and see whether we can offer guidance, improvements, or alternative settings that may work better for your use case. If you’re open to it, please reach out to our support team via our website so we can review this with you directly.
Thank you for taking the time to leave your feedback, it helps us continue to improve our product.
Product did not work and no refund was provided!
The product did not work as advertised. The audio was laggy and scratchy, and it did not function in any applications, including Roblox and Discord.
I contacted Voice.ai support but only received a response after multiple attempts. I also contacted Xsolla regarding a refund; however, both parties refused to refund the purchase despite the product not working as described.
Additionally, Xsolla repeatedly attempted to close my support case after 48 hours of no response, even though I was still waiting for a reply from Voice.ai support, who had not responded despite several follow-ups.
Overall, this was a very disappointing experience due to poor product functionality and inadequate customer support
23 January 2026
Unprompted review
Reply from voice.ai
Thank you for taking the time to share your experience, we’re genuinely sorry to hear about the frustration you’ve had.
Laggy or scratchy audio is not the experience we aim to deliver. When this occurs, it is often related to system configuration, audio device routing, or application-specific permissions. Our support team typically works through these factors step by step to help resolve the issue.
We also apologize if our response time did not meet expectations. We strive to reply as promptly as possible, and we understand how frustrating it can be to feel stuck while waiting for assistance.
Regarding refunds, payments are processed through our third-party payment processors, and refund eligibility is subject to our refund policy, which is available on our website.
We’d really appreciate the opportunity to review this again and see if we can help resolve the issue. Please reach out to us directly via our support email, and we’ll ensure this is reviewed by the appropriate team.
Thank you again for your feedback, it helps us improve both our product and our support experience.
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