Vokera Ireland Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service provided, noting its efficiency and the ease of their overall experience, from scheduling to the actual work. Reviewers frequently mention the exceptional customer service, appreciating the clear communication and the timely support received. People are particularly impressed with the engineers' ability to diagnose and fix issues quickly, often having the necessary parts on hand, and providing valuable advice for optimal system performance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Warm agai



From the phone call to Margaret to the arrival of Liam to sort the boiler was a great experience. Highly recommend.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

Brian came to the rescue this morning and got the boiler up and running . He gave us great tips about the boiler. Very professional and friendly.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

As a long established customer of…

As a long established customer of Vokera's and have an ongoing annual service contract, I have never been let down by the Company. Our appointed engineer Brian was excellent. He loves his boilers!! His knowledge, enthusiasm and attention to detail was next level. Only downside was length of time (10 days) it took from troubleshoot, to parts delivery and finally to resolution.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Vokera boiler vision plus 30s

Vokera boiler vision plus 30s , fitted 3 years ago and had failed system pressure sensor , didn’t cover warranty because missed one service,
Very poor and cheap build quality boilers , aluminium and brass parts replaced by cheap plastic parts, avoid it all cost, regretted now have business with vokera.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Gary

Gary just carried out the annual service of my Vokera boiler. All good now thanks to regular servicing and maintenance.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Brian, a highly recommendable engineer

Brian, the engineer called and promptly identified the problem with my boiler and proceeded to repair it, without issue. He's pleasant and very helpful guy and I got the impression there's nothing he doesn't know about the boilers. I couldn't recommend him highly enough and I'll be looking for him to come and service the boiler this time next year

10 November 2025
Unprompted review
Rated 5 out of 5 stars

My boiler broke down.

My boiler had a problem which Brian(the engineer) resolved swiftly without any part replacement (resulting in a refund). Overall a great experience.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly customer…

Very helpful and friendly customer service, which is always a good sign when dealing with any company. Engineer arrived Gary was his name, very pleasant man and dealt with the issue very quickly and gave some very good advice for ensuring the system continues to run smoothly. Very professional.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Brian the engineer did a very thorough…

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary was very helpful on the phone and kept me updated at all times

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Repair

Liam was an engeneer, very professional, on time, kept us informed, knew what he was doing, problem solved, thank you, great experience

17 October 2025
Unprompted review

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