VOLTA CHARGER Reviews 

451
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers truly love the reliable magnetic charging cables and handy power banks, finding them to be an essential and convenient addition to their daily device management routines. People frequently mention that the build quality is impressively sturdy and that the team provides wonderfully helpful and responsive customer assistance. Some reviewers were not happy with customer service experiences, mentioning frustratingly delayed email responses, stock shortages, or difficulties getting warranty replacement parts. A few consumers also noted that certain magnetic adapter tips can break easily during heavy daily use or wear out prematurely over time.

What people talk about most

Product

People report positive experiences with product, highlighting the strong magnetic connectors, durable braided... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy, time resilient, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark contrasts in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to use a single... See more

Staff

Reviewers highlight positive aspects of staff, noting that the people working there are great and always go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent way of using single cable multiple uses is the Volta Max Cable, I do charge my mac with Volta max cable and same cable goes to my Volta power bank and then my iPhone, only setup required... See more

Company replied

Rated 5 out of 5 stars

I’ve tried a lot of magnetic charging cables, but the Volta MAX 240W is on another level. The build feels super solid, the braided cable looks premium and the magnet is strong and reliable – it... See more

Company replied

Rated 5 out of 5 stars

Fantastic products! And a wonderfull customer service. One of there charging tips once saved my galaxy buds from getting water damaged. Also once had a product get delivered late since it was a preord... See more

Company replied

Rated 5 out of 5 stars

The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear an... See more


Company details

  1. Mobile Phone Accessory Shop

Information provided by various external sources

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(451)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company AVOID!!

Terrible company.
Absolutely useless customer service.
It’s like their customer service is just copy pasting generic responses and didn’t want to take any responsibility for their issues or have a proper conversation.
Worst experience.
Stated clearly at the top of their website fast 3 day shipping. Ended up taking over a month.
The magnet bit broke. Took them a month to organise a replacement. Which then took another month to arrive.
Plus why would you put the magnet part on the phone? All it done was collect metal fragments and get gunked up.
I’ve thrown it all in the bin not worth the stuff around organising refunds cause I’ll be more out of pocket..

OHH OHH!
And amidst all the terrible customer service I received.. or should I say lack of.. they sent a generic email titled
“Your satisfaction is our priority”
HAHA what a joke of a company!!

15 September 2022
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Delta, thank you for your feedback, we are so sorry for the experience you had. I can see that this was from September 2022, we have since made significant improvements on delivery times and overall customer experience. Some of these improvements have included expanding and retraining our customer service team to deliver personalized solutions within 24 hours. Also, in partnership with a 3PL, we have re-opened our fulfilment center in Australia to ensure 3 - 5 business days deliveries to all our customers within AU. We are a magnetic charging brand and as such, the charging tips are magnetic by design but we've provided guidelines in the 'product care' section of our website to help with keeping the tips clean and debris-free, and with our lifetime warranty, you can always get free replacements of any faulty parts. I really hope you can give us the opportunity of making things right with you. Have a great day!

Rated 5 out of 5 stars

The best service I've had in years!

I bought the 200w version of the VOLTA GiGA GaN Charger and it was SO GOOD, I bought another one immediately after! It charges my laptop, tablet phone and my smartwatch all at the same time and I love it! When my plug pin broke, the team sent me a free replacement super quick too. Excellent product and the best service I've had in years! Very highly recommend.

13 May 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Kishen,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

The best charger on the market

The best charger on the market I have every color of the 2.0 version 2 reds two blacks one curved silver and blue I pre ordered the spark cables I have the standard wall brick I have a car charger and I was number 26th for pre order of the 200w giga nan charger so I’m a super fan I love the products

11 May 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thank you so much for you support, we do not take this for granted as we are only here because of you.

Rated 5 out of 5 stars

More amazing in person

I originally saw their ad on Linus Tech Tips and I genuinely fell in love with the idea of a magnetic charging cable, then when a part of my first order arrived I decided that Volta had my full loyalty, I immediately fell in love with the feel of the cable so went back to order more.

9 May 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thank you so much Frank, we really appreciate your support.

Rated 5 out of 5 stars

Superfast charging across different brands

I have used this product for a months now and I am impressed with the charging speed, across different electronic brands, so simple to use, even my young daughter can plug and unplug the phone with ease. Amazing product.

10 April 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thank you so much for your support, we will keep serving you the very best.

Rated 5 out of 5 stars

Works perfectly.

I use the Volta Wireless Anchor every day since it arrived about a month ago. My airpods, iphone and apple watch all charge simultaneously and charging seems quite fast. The magnet works well too. Would recommend

1 May 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Frederik,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

What an amazing brand

What an amazing brand! The charger and the cables are so great! The quality is awesome! This is perfect for home or when you’re on the go. I recommend !

8 May 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Kevin,

Thank you very much for your kind and honest review! We look forward to serving you better and we appreciate you for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

Great Money Saver If You Don’t Need Tips

Got this because I needed another cable but not all the tips, was surprised how much I saved! Glad it’s an option.

27 February 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Kale,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

Timely shipments and quality products

Timely shipments and quality products. Good customer care with timely response. Never had any issues with all my purchases with them.

28 April 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Brown,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

best products

23 April 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Aleksey,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 4 out of 5 stars

Awesome customer care

A small problem with my first cable but they solved everything; awesome customer care!

24 March 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Aleksandrs,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

Excellent customer support!

I initially came across this company through Indiegogo from where I have ordered a Volta Giga charger and some spark cables.
The charger was fantastic however, I experienced some issues with a cable and decided to contact customer support as I have tried everything I could think of to fix it.
Support responded quickly to my concern and asked for video proof to better understand the issue at hand. Shortly after sending the video I was told I would get a free replacement and sure enough I had a replacement cable delivered 3 days after the video was sent.
I have received fantastic customer service throughout and I am more than happy with my experience of the products and overall service provided.

15 February 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Tudor,

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 4 out of 5 stars

It does what it advertises

It does what it advertises
i use it everyday.

why 4 stars ?
mine is BOILING HOT
i externally cool it by placing it on a cold plate usually or have it not plased on flamable material

if it hast to charge over 3 devices or 1 big device be careful

it might be the graphite cooling dicipation
but i cannot say for sure

maybe an active cooling option would have been a good idea

2 February 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Arthur, thank you for your feedback and we sincerely apologize for this issue. I have just sent you an email to get this resolved.

Rated 5 out of 5 stars

Previous issues now resolved

Previous order of Spark 60W had issues of USB C tip overheating when charging MacBook. Recently John from customer service reached out and offered a replacement set free of charge. Within a week or so I received replacements and can confirm product works as originally hoped (no more overheating and now useable for original intended purpose). I very much appreciate the follow up (albeit a little bit longer than hoped) but the end result is what matters and my opinion in Volta has changed my hope is they continue to grow and improve.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Extra Volta Spark Cable

Super Robust and durable, most importantly the support is the best support ever they are reactive and helpful

10 February 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.

Please feel free to reach out anytime should help be needed.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 1 out of 5 stars

Started off ok now useless

Started off ok, then the charging cord with the magnet broke, then one of the usb-c ports stopped working, and now the usb-a port.

So yeah a big brick for two ports that I can't trust enough to bring anywhere.

1 April 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Bubba, our sincere apologies for the issue you had with our tips, I have been unable to find your order details. I have just sent you a request so I can process a free replacement for you.

Rated 5 out of 5 stars

Great product

Great experience with people and a very good product. People are fast to respond to questions and address any concerns.

20 March 2023
Unprompted review
Rated 2 out of 5 stars

Poor customer support/care

Poor customer support - early Feb I ordered an additional tip, by around 21st Feb I emailed to ask where it was, I got a polite reply saying they'd checked with Royal Mail. no response for around 5 days, chased up again and no response. I then sent another email complaining...no response but a random hand packed parcel came around a week later with no letter, email or explanation.

So technically I got what I paid for in the end but Volta needed a lot of chasing and they did not seem that bothered that they've now permanently lost a customer. Poor.

21 February 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hi Mark, we appreciate your feedback. We sincerely apologize for the inconvenience. Our customers are a priority and we put every effort into making sure that they are well taken care of, as you are the only reason why we are still in operation. Starting this January, we've been making some changes to our customer service and fulfilment departments with the aim of serving you better. This included some changes in personnel which resulted in disruptions to ticket response times, so although this shipment delay complaint was lodged with Royal Mail our organizational reshuffle caused the delay in reaching out to you. But all these have been fixed and you can expect much quicker response times, we would really love to make it up to you. Thanks for your support and understanding!

Rated 5 out of 5 stars

Exellent!

Exellent!
VOLTA ANCHOR 3-IN-1 WIRELESS STAND
Very good quality product, magnets are strong, charges 3 devices at once. It just works and looks good.

27 December 2022
Unprompted review

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