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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the luxurious and durable leather, which often exceeds expectations compared to online images. Many consumers appreciate the elegant design and craftsmanship, noting the attention to detail in stitching and hardware. The delivery service is frequently mentioned as fast and efficient, with many orders arriving sooner than anticipated. People are also very satisfied with the overall user experience, from the ease of ordering to the impressive packaging. However, some customers also noted issues with product quality, reporting defects in both leather and metal components upon arrival. A few reviewers were dissatisfied with the customer service, citing slow responses and unhelpful explanations when trying to resolve issues with defective items.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and craftsmanship of items... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent craftsmanship and premium feel... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the incredibly fast... See more

User experience

Users describe positive interactions with the overall user experience. Many customers praise the product's... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the effortless ordering... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered a beautiful travel bag in tan colour from von Bear and was really impressed with the leather quality—soft, durable, and had that rich leather scent. The selection was great, and the product... See more

Rated 5 out of 5 stars

Bought the backpack for myself originally — I’d been looking for something simple but well-made, and this belt ticked all the boxes. Clean design, no loud branding, just solid quality. But the moment... See more

Rated 5 out of 5 stars

I was sceptical at first when I came across their website while looking for a weekend bag. I started by ordering a wallet, which arrived literally the next day — it looked and felt amazing. After that... See more

Rated 5 out of 5 stars

My husband wanted this bag for Christmas. I was a little worried about the quality for the price, but I trusted the other reviews and ordered it. And I wasn’t disappointed. The quality is surprisingly... See more


Company details

  1. Leather Goods Shop
  2. Bags and luggage shop

Written by the company

Von Baer, a luxury Leather Goods Company, offers a wide range of Leather Products including Leather Briefcases, Leather Laptop bags, Leather Messenger bags, Leather Hand luggage, Leather Garment bags, Leather Shoulder bags, Leather Backpacks, Leather Duffel bags, Leather Wallets, Leather Belts, Leather Card holders, and Leather Fashion accessories. All of Von Baer’s products are made from high-quality full-grain Leather and are Handmade in Italy. In addition to the high-end quality, Von Baer products can also be Personalized with a Monogram. These luxurious Leather Bags are popular among people traveling and Commuters who want to make a statement while they are on the go, whether they are heading to the Office, their Business, or exploring new destinations abroad. Von Baer was founded in Tallinn in 2015 by Albert Varkki and Igor Monte. Their website is vonbaer.com, where you can shop for their products online as well as read information on their blog. Their company motto is “provide luxury leather bags without the excessive markups of other known brands”, and they achieve this by selling directly to the consumer and avoiding middlemen such as retailers and wholesalers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quality products

OMG, VonBaer products are next level beautiful. I received my leather tote and purse today and they are simply stunning. Perfect in every way. The engraving is such a personal touch.

Thank you to you Igor and Albert for creating such gorgeous premium leather products. I can’t wait to take them both to work and show them off.

5 June 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Thank you, Pippy, for your generous review. We put a good effort into making the engravings when our customers want them.

Rated 5 out of 5 stars

The briefcase is perfect for work!

The briefcase shipped super fast. Quality is amazing and color/shape/size true to the pictures. I needed a legal briefcase and this was perfect.
Would highly recommend to anyone in need of a good quality briefcase that will last many many years.

30 May 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Thank you for your review, Ann. We were pleased to serve you and looking forward to our next encounters!

Rated 5 out of 5 stars

Easiest Recommendation I Could Ever Give Someone.

I chose Von Baer as a graduation gift for my daughter and within a week my graduate was off to Amsterdam, Paris and London in style. The craftsmanship alone made me feel like I got a bargain. I will certainly return to VB as a repeat customer because I don't want to wonder how a product will present. So glad I found VB!!

20 May 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Thank you for your review, JM! We are very pleased to know that the gift you made to your daughter is being put to good use by her.

Rated 5 out of 5 stars

Quality

I ordered the Grand travel bag as a gift for my husband. The shipping to the U.S. was quick and the quality of the bag unmatched. I looked at several garment travel bags and the details of this bag made it the obvious choice. Absolutely beautiful! This bag will last for years to come. Additionally, I reached out to customer care with a question and received a quick and thoughtful response! Overall, just a wonderful buying experience and I will look into buying other pieces in the future!

20 May 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Katey. Thank you for choosing us and for expressing a high opinion of us in your review!

Rated 5 out of 5 stars

The leather and product are exceptional quality

The leather and product are exceptional. The Weekender was a college graduation gift and my son was very happy with the Weekender and the toiletry bag. And we also are very happy with the craftsmanship and the company's processing of the leather.
He wished we had given it to him for his high school graduation 4 years ago due to all the traveling he did while he was in college.

27 May 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Thank you for your kind words! We're delighted to hear that your son loves his Weekender and toiletry bag, and we appreciate your satisfaction with our craftsmanship and the leather!

Rated 5 out of 5 stars

No Regrets

Purchasing the bag was a great experience and Von Baer provides an outstanding product. After utilizing the City Large and the Grand for a few months now they have proven to be well worth the purchase. I carry the City Large everyday for work and have received multiple compliments about the quality and the looks. The hardware and stitching hold up phenomenally and the quality of the leather is second to none. I have room to carry my large laptop, headphones, notebook and a bag for my chargers. With plenty of room left for more! The Grand is essentially a Transformer and as a garment bag it allows you to keep your suit mostly wrinkle free and only needs minor steaming when you arrive at your destination. After you zip it back into a bag it leaves me enough room to pack for a short weekend stay in the city, beach or mountains. I would 1,000% recommend this to anyone who is looking for premiere quality leather bags. They will last you a lifetime!

30 April 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Gregory! Thank you for your thorough review and for your high opinion of our brand. We have always worked and keep working hard to make exceptional products made of great materials that are designed to last a lifetime.

Rated 5 out of 5 stars

Hi everyone excellent

Hi everyone, it was a great pleasure and honour for me doing business with your company and I was very much impressed by the quality and the service which was provided to me and I would definitely recommend everyone to do the same

27 April 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Steven. Thank you for your kind words and for taking the time to share your positive experience with our company. We take great pride in providing exceptional products and services to our customers, and we are glad to know that you feel confident in recommending us to others.

Rated 5 out of 5 stars

High quality services !

We've ordered twice from Von Baer, and have never been disappointed with their products or their costumer service. Highly recommending their services if you are looking for high quality leather bags!

8 January 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Ines. Thank you for your loyalty to our company and for taking the time to share your positive experience with our company. We have always worked and keep working hard to make exceptional products made of great materials that are designed to last a lifetime. Thank you for recommending us!

Rated 5 out of 5 stars

Beautiful briefcase So happy with my new briefcase

So happy with my new briefcase. The workmanship is very impressive. It was so easy to place an order and receive the order in a timely manner. Very satisfied.

17 April 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Patricia. Thank you for taking the time to share your positive experience with our company. We are thrilled to hear that you are happy with your new briefcase and that you found the workmanship impressive. We take great pride in providing exceptional products and services to our customers. We do everything in our power to ensure that the orders are shipped in a timely manner and we are glad that you are satisfied with your purchase. Thank you again for your order, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

The brief case I purchased was a work of art

I received my order in perfect condition.The brief case was beautiful. I received my order From Estonia to Pittsburgh PA. USA in Four Days.

15 January 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Jerold. Thank you for sharing your positive experience. We're glad to hear you're happy with your new briefcase and the workmanship. Providing exceptional products and services is our top priority. We're delighted to know your order was shipped promptly and you're satisfied with your purchase. Thanks for your business, and we hope to serve you again soon.

Rated 5 out of 5 stars

Beautiful luggage made by craftsmen

Beautiful luggage made by craftsmen. I bought one for myself, and my wife liked it so much I got her one also. Cheap? No, you get what you pay for.

6 March 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello Mark, thanks for sharing your positive experience. We agree that investing in high-quality, long-lasting products is the way to go. In our opinion it's better to get something of a high value that will bring you joy and won't need frequent replacements. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

I get so many compliments on my 10X bag…

I get so many compliments on my 10X bag so you know it's a good bag. I searched for weeks to find a perfect high-quality, well-crafted multi-functional style classy bag that fits my lifestyle. I was not disappointed. The space is just perfect for my laptop, documents, and a change of clothes for overnight or weekend trips. I can tell a lot of care and pride went into making this bag! So happy to have found a decent, not excessively large carry-on bag, briefcase, and backpack. This is my new go-to brand!

2 January 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Kevin. We're thrilled to hear that you're happy with your 10X bag and that it fits your lifestyle perfectly. It's great to know that you appreciate the care and pride that went into crafting your bag. Thank you for your kind words and for making us your go-to brand!

Rated 5 out of 5 stars

We appreciate the quality

We appreciate the quality, the design and also the fact that you are not part of the mass industry.
Fast delivery.
A very good customer service which is important in the transaction. Thank you

4 April 2023
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Emilie! Thanks for your feedback! We're happy to hear that you appreciate our commitment to quality and unique design, as well as our fast delivery and customer service. We appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Long-Lasting Quality

Have been using my VB leather bag for 8 years on daily basis now and I love it! The leather texture got more character over the years, which made the bag look even better. The functionality of the bag is great, hosting a pack of research articles and a laptop during my commutes. Great!

22 February 2022
Unprompted review
Von Baer logo

Reply from Von Baer

Hello, Verner! We're very delighted to hear that you've been loving your VB leather bag for 8 years and that it has aged beautifully over time. We're also glad that the bag's functionality has been great for your daily commutes. Thank you for your positive review and for your continued support!

Rated 5 out of 5 stars

fashionable VonBar bag!

I purchased the bag online during my trip in Europe, and to my delight, it was delivered to my hotel in Italy the very next day. Now, back in Russia, I wear it with immense pride. Everywhere I go, people take notice and inquire about its origin. I had been on the hunt for a bag that was both stylish and of top-notch quality for quite some time. What stood out even more was the exceptional customer service from Von Baer. I wholeheartedly recommend their products. They are a fantastic company offering excellent bags with swift delivery.

14 November 2022
Unprompted review
Von Baer logo

Reply from Von Baer

Hello Artjom,
Thank you for sharing your experience. We take great pride in both our craftsmanship and service, and it’s wonderful to know that both stood out to you. Your recommendation is truly appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars

Impressed

I received their leather backpack as a birthday gift. It looks petite, but has plenty of room for my macbook, books, Kindle, my Coach coin purse, my reading glasses with box, a pack of tissues, cosmetics. The leather is thick & smells great. In a couple of months of daily use, it has started to soften nicely. The actual look is better than on the pictures, which I consider rare.

27 October 2016
Unprompted review
Von Baer logo

Reply from Von Baer

Hello Keith,
Thank you for your thoughtful review. We're delighted that the backpack not only meets your practical needs but has also exceeded your expectations in both appearance and quality. It's wonderful to hear that the leather is aging beautifully with use; we appreciate your kind words. If there's anything else you need, we're always here to assist.

Rated 5 out of 5 stars

Perfect!!

It took me well over a year to start looking for a new laptop bag. Finally settled on Von Baer Bags. Their bags are clean and durable, nothing like this one out there. Actually, I am a blue-collar guy, but this Von Baer laptop bag was worth my money, period.

31 March 2016
Unprompted review
Von Baer logo

Reply from Von Baer

Hello Steven,
We appreciate your feedback. We take great pride in crafting pieces that offer exceptional value, and we are pleased that your purchase reflects this. Thank you for choosing Von Baer, and we look forward to assisting you with your next purchase.

Rated 5 out of 5 stars

The quality of the leather is something

I was sceptical about this brand, but when I received the bag, I was really impressed. The quality is there.

10 January 2016
Unprompted review
Von Baer logo

Reply from Von Baer

Hello Luke,
Thank you for your review. We are thrilled that your experience ended up leaving a positive impression. We will endeavor to keep this high standard in order to serve you better.

Rated 5 out of 5 stars

Fantastic!!!

Ordered a leather laptop bag from them and it was exactly what I expected! AAA+++ only 300€ for a perfect leather briefcase!

3 January 2016
Unprompted review
Von Baer logo

Reply from Von Baer

Hello Steven,
Thank you for your feedback. We are delighted that the leather laptop bag met your expectations in both quality and price. At Von Baer, we take great pride in crafting pieces that offer exceptional value, and we are pleased that your purchase reflects this.

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