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Vooglam.uk Reviews 509

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TrustScore 3.5 out of 5

3.5

Glasses store
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Rated 1 out of 5 stars

Vooglam is a scam; glasses are often wrong and despite advertising wonderful return policy- when the glasses are wrong it takes ages to get the issue sorted - if ever.

Rated 5 out of 5 stars

Excellent glasses.First time buying was scepical but dont know why i was,prescription glasses ordered easy to do.When they arrived I was amazed hiw well made they were made and packaged up well. 300... See more

Rated 5 out of 5 stars

I must admit, I was dubious about ordering as it's very difficult who to trust. However, I did my trustpilot research thoroughly and decided to buy. So glad I did. Came earlier than expected and the... See more

Rated 2 out of 5 stars

Frames are amazing, delivery etc was really good but prescription is unfortunately unwearable. I can't work out what they have done wrong, but I can only see through them from about 4 feet from my com... See more

Company replied

Company details

  1. Glasses store

Written by the company

Vooglam-UK is a leading provider of stylish prescription glasses and sunglasses. Self-owned manufacture lines with professional equipment, We proudly present premium quality frames, lenses, and trendy fashion accessories at super affordable prices. Meanwhile, the customer service team is ready to help and fix any problems you might meet. We got your back!

Contact info

3.5

Average

TrustScore 3.5 out of 5

509 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really easy to order

Really easy to order. Comes quickly and cute packaging
This is my second order and I will be coming back for more. Everyone comments on how unique the glasses are. And they are super comfortable

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous glasses

The glasses I ordered were even nicer than expected they were so well made and looked really trendy 10 out of 10 Vooglam keep doing what your doing.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

Online was simple going through placing…

Online was simple going through placing my prescription and orderi g the frames. but the glasses are no good! The frames are lovely but the lenses I cannot see. Everything is blurry. Unfortunately sadly for me, this experience of orfering online has been a waste of money.

27 July 2024
Unprompted review
Vooglam.uk logo

Reply from Vooglam.uk

Hi there, this is Vooglam-UK Customer Service. We are so sorry for causing you inconvenience, please give us a chance to help you solve this issue. In order to make sure what happened with the prescription, could you please send us a photocopy of your original paper prescription from your eye doctor, our agent has sent you an email asking about that, you could choose to send that by replying to that email. Once we checked the issue, we will send you some solutions to help you get a better experience. Have a nice day!

Rated 5 out of 5 stars

Fab service

So thrilled with the quality, packaging and posting of my glasses. So happy I bought two pairs, will definitely use again! Thank you 🤩

23 July 2024
Unprompted review

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