Vooglam is a scam; glasses are often wrong and despite advertising wonderful return policy- when the glasses are wrong it takes ages to get the issue sorted - if ever.
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Excellent glasses.First time buying was scepical but dont know why i was,prescription glasses ordered easy to do.When they arrived I was amazed hiw well made they were made and packaged up well. 300... See more
I must admit, I was dubious about ordering as it's very difficult who to trust. However, I did my trustpilot research thoroughly and decided to buy. So glad I did. Came earlier than expected and the... See more
Frames are amazing, delivery etc was really good but prescription is unfortunately unwearable. I can't work out what they have done wrong, but I can only see through them from about 4 feet from my com... See more
Company replied
Company details
Written by the company
Vooglam-UK is a leading provider of stylish prescription glasses and sunglasses. Self-owned manufacture lines with professional equipment, We proudly present premium quality frames, lenses, and trendy fashion accessories at super affordable prices. Meanwhile, the customer service team is ready to help and fix any problems you might meet. We got your back!
Contact info
251 Little Falls Drive, 19808, Wilmington, United States
- (302)309-7808
- support@vooglam.uk
- vooglam.uk
3.5
Average
509 reviews
Hasn’t replied to negative reviews
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Love love love these glasses
Love love love these glasses
Price was reasonable too with a prescription lens.
Thank you
16 March 2024
Unprompted review
Excellent communication
Excellent communication, great product and easy to use website will definitely be using again in the future
15 March 2024
Unprompted review
Amazing glasses
Amazing glasses! This is exactly what I was expecting. Thank you very much! 🤗🙂
14 March 2024
Unprompted review
Terrible product and support
No customer support. The glasses looked nothing like they did on the website. They are also very uncomfortable and the vision is distorted. I’ve contacted customer services several times and they refuse to provide returns information to enable me to return the products. Vooglam more like pooglam.
6 March 2024
Unprompted review
Reply from Vooglam.uk
Hi, so sorry to hear that you are not satisfied with the glasses you received. Could you please offer us your email address or the order number so that we could check it for you? Would you mind contacting our customer service department to get some help? You could go to our website and hit "Contact us" on the homepage, then we will check it and get back to you as soon as possible. Thank you so much. Take care.
Love these glasses. Wsited a while, but was worth. And within the time they stated.
Love rgese glasses
11 March 2024
Unprompted review
Fantastic glasses
Fantastic glasses , easy to tailor to your prescription , easy to follow steps and awesome price
Superb quality 👌
8 March 2024
Unprompted review
Absolutely quality glasses
Absolutely quality glasses, very well made and fit perfectly. Fantastic quality for the price. Very comfortable too! Glasses always tend to make the back of my right ear hurt with pressure but these don't seem to bother me
5 March 2024
Unprompted review
They are the nicest voogglamglasses I've had
They are the nicest glasses I've had . Unusual a but funky and so well made I'm amazed . I am never buying from the opticians again . Theses glasses are sooo nice
1 March 2024
Unprompted review
It turned out to be pretty expensive…
It turned out to be pretty expensive and my glasses were broken so had to pay extra £15 to get them faster as the last pair has taken 21 working days! The pairs i got are great although one pair is not tight on my face. I have to send a pair back and i don't know how much they will cost to post on top of what i have i have already paid. Also the advertising is relentless on my algorithm now. It's on everything i go to now....they were supposed to be a quick cheap option...but they weren't
1 March 2024
Unprompted review
Great prices on Vooglam
Great prices on Vooglam, reasonable shipping speed and product is good ….. just make sure you’re happy with the shape and size … it’s important to whether you’ll wear your specs. Fabulous range.
29 February 2024
Unprompted review
I have bought a number of pairs of…
I have bought a number of pairs of glasses from Vooglam. I wear contact lenses but often enhance the look with a pair of non-prescription glasses. Excellent affordable quality frames and loads of choice and always prompt delivery. What’s not to like?
22 February 2024
Unprompted review
Great glasses
Great glasses and good service did take 2 Weeks to arrive
28 February 2024
Unprompted review
So pleased with my glasses!
So pleased with my glasses!
Was quoted £288 at specsavers and paid £88 for much nicer and trendier ones. The lenses are very good and sharp. Will definitely be ordering again.
23 February 2024
Unprompted review
All perfect
New prescription so new glasses. 1 pair reading & 1 pair distance, both excellent. Good quality frames & lenses spot-on, couldn't ask for more. Delivery very quick, much sooner than my last order so all is perfect 😃
23 February 2024
Unprompted review
Great range of frames
Great range of frames, easy to use website, packaging was great and my prescription glasses arrived within 10 days. My friends all love them and want a pair!
23 February 2024
Unprompted review
Lovely designs and great value
Lovely designs, easy to order, great value for someone who loses glasses all the time, to be able to have multiple options and look good doing it :)
23 February 2024
Unprompted review
Well made glasses
The glasses fit well and feel expensive. Beautifully presented. Arrived fast.Really pleased. Will order again
21 February 2024
Unprompted review
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