voomisupply.com Reviews 606

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding products and the competitive pricing. Many people found the ordering process straightforward and appreciated the quick delivery of their items, often noting that parts arrived as described and worked as expected. The website is consistently highlighted as user-friendly, making it simple to navigate and locate needed information. However, some customers experienced issues with product compatibility information being vague or misleading on the website, leading to incorrect orders. A few other people also felt that shipping times were longer than advertised or that items arrived damaged. There were also instances where customers received different products than pictured or ordered, and some were dissatisfied with the company's return policy, particularly regarding restocking fees and non-returnable items.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the ease of finding and... See more

Price

Users describe positive interactions with price, often finding products at good savings and competitive rates... See more

Order

Consumers generally find the ordering process to be positive, highlighting ease of use, quick part finding,... See more

User experience

People report positive experiences with the user experience. Customers found it easy to look for product... See more

Website

Clients share positive opinions on the website, often finding it easy to use and navigate for finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After finding Voomi in my research, I called earlier and talked to Patrick to gain some clarification on a few questions. When calling back 2 weeks later, I was lucky to get Patrick again. I wa... See more

Company replied

Rated 5 out of 5 stars

Parts were easy to find. Compatibility info was a bit vague within the description of my particular item though. I needed to do further research outside of your site to get the specific info I needed... See more

Company replied

Rated 5 out of 5 stars

The Voomi team not only had the parts I needed at a better price than I could get locally, they also quickly helped me with the complexity of tax exemption for a project. And I'll receive the items... See more

Company replied

Rated 5 out of 5 stars

We Called In To VOOMI To Verify The Product We Were Interested In, Was In Fact Brand New From The Manufacturer. Mauricio(?) Looked Up Our Product To Verify The Products Were Indeed Brand New Not R... See more

Company replied


Company details

  1. Air conditioning system supplier
  2. Electrical equipment supplier
  3. Furnace parts supplier

Written by the company

At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

606 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Glad they had the product in stock

Glad they had the product in stock. My last order came surprisingly fast and at a good price. There was a minor mix-up with a different brand on one item, but Voomi sorted it out promptly. Would order again.

6 February 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Linda,

Thank you so much for your feedback! We’re glad to hear your order arrived quickly and at a great price.

We also appreciate your understanding regarding the mix-up, and we’re happy we could get that resolved promptly for you.

We truly value your business and look forward to serving you again!

Regards,
Voomi Supply Team

Rated 5 out of 5 stars

Excellent tech support that ensured I…

Excellent tech support that ensured I was ordering the correct part.
However, part was damaged (door gasket was not glued and sheet metal corner was bent) and box was re-taped box not original staples.

3 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi David,

Thank you for the 5-star review and for highlighting our tech support team—we’re glad they were able to help ensure you ordered the correct part.

We’re sorry to hear that the item arrived with damage and that the packaging appeared to have been re-taped. That’s definitely not the experience we want for our customers. If you haven’t already, please reach out to our support team at support@voomisuply.com so we can review this and make it right for you.

We truly appreciate your feedback and your support.

Best Regards,
Voomi Supply Team

Rated 5 out of 5 stars

Easy navigation.

5 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Jason,

Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Best regards,
Voomi Supply Team

Rated 5 out of 5 stars

You guys make great knives

5 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Gary,
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Best regards,
Voomi Supply Team

Rated 5 out of 5 stars

VOOMI IS ALWAYS GREAT FOR US

VOOMI IS ALWAYS GREAT FOR US, GREAT PRICING AND DELIVERY TIMES

5 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Was easy to place order

Was easy to place order

4 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Easey check out

4 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Will shop Voomi again

Products were easy to find. All items were in stock. Prices were lower than others.

3 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Rated 1 out of 5 stars

i ordered thermostat for my restaurant…

i ordered thermostat for my restaurant and paid for 2 day delivery by air but they sent it by ground and i got it 5 days later so i suggest don't pay extra for air shipping.

2 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.

We truly value your input and would appreciate the opportunity to learn more about what happened so we can address any issues and improve our service. Please feel free to reach out to us directly with more details.
support@voomisupply.com
We’re here to help and would be glad to make things right if possible.

Voomi Supply Team

Rated 1 out of 5 stars

Terrible company to deal with needed to…

Terrible company to deal with needed to return an item. Took forever to get a return authorization. Then they hit me with a 20% restocking fee. Will not use them again SO VOOMI SEND ME A REQUEST TO CALL THEM BETWEEN 9 AND 9 EST TO DISCUSS THIS ISSUE AND THEY ARE CLOSED AT 6:05. WHAT A JOKE

2 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.

We truly value your input and would appreciate the opportunity to learn more about what happened so we can address any issues and improve our service. Please feel free to reach out to us directly with more details.
215-326-9845 (9am - 9pm EST)
support@voomisupply.com
We’re here to help and would be glad to make things right if possible.

Voomi Supply Team

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing

2 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Had the parts I was looking for at very…

Had the parts I was looking for at very good price.
Only wish we could set up an account.

2 March 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Charlie. We appreciate the feedback about setting up an account and will definitely keep that in mind as we continue improving our customer experience. If there is anything we can assist you with in the meantime, our team is always happy to help at support@voomisupply.com.

We truly appreciate your business and look forward to serving you again.

The Voomi Supply Team

Rated 5 out of 5 stars

Best price for OEM part

28 February 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

I was having tremendous difficulty find…

I was having tremendous difficulty find this exact Nutone blower wheel so I Googled it and your website came up and the part came up when I did the part search.

27 February 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We work hard to make finding the right parts quick and simple, so it’s great to hear that was your experience. We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Great price

Great price, but never done business with them.
Reserve final comment after delivery and installation.

26 February 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi James!
Thank you for your feedback! We appreciate you giving us the opportunity to earn your business.

We’re glad to hear that you found a great price with us. We completely understand wanting to reserve your final thoughts until after delivery and installation, and we hope everything goes smoothly with your order.

If you need any assistance along the way, please don’t hesitate to reach out—our team will be happy to help. We look forward to hearing your final feedback!

Rated 5 out of 5 stars

Quick and easy with a company that has…

Quick and easy with a company that has inventory and know how to get the product out of warehouse and to the front door quickly! Voomi Rocks!

26 February 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We work hard to make finding the right parts quick and simple, so it’s great to hear that was your experience. We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

smooth no problems

26 February 2026
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi.
Thanks so much for your feedback! We work hard to make finding the right parts quick and simple, so it’s great to hear that was your experience. We appreciate your support and hope to assist you again soon.

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