While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really pleased with my punch bag from VORX London - the quality is excellent and it feels really well made. Delivery was very fast too, so overall a great experience.

Company replied

Rated 5 out of 5 stars

Incredibly happy with the speedball platform I purchased! Amazing website, easy to navigate and seamless checkout. Was able to checkout with my Apple Pay easily and I believe there was an opti... See more

Company replied

Rated 5 out of 5 stars

Purchased a punching bag and some gloves for my brother’s birthday and he honestly loves them. The quality is honestly amazing and the kids at his boxing class ask about his gloves all the time! Would... See more

Company replied

Company details

  1. #36 of 49 best companies in Exercise Equipment Shop
  2. #105 of 153 best companies in Sportswear Shop

Written by the company

At VORX, we make fitness simple. We design premium home and gym equipment built to perform and made to last. From resistance bands to kettlebells, yoga balls, and recovery tools, every product is tested for real results. Our mission is to help you train smarter, move better, and feel stronger — wherever you are.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good 4ft punch bag


Very good 4ft punch bag. Good quality! Fast delivery. Awesome service

25 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Ted,

Thank you for the great feedback!

We’re really glad to hear you’re happy with the 4ft punch bag and that the quality, delivery, and service all hit the mark. That’s exactly what we aim for.

Really appreciate your support — if you ever need anything else, we’re here to help.

Allie
VORX LONDON

Rated 5 out of 5 stars

The best quality boxing pads and focus…

The best quality boxing pads and focus pads, will be buying more shortly, great customer service also.

15 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Fin,

This is great to hear — thank you!

We’re really glad you’re happy with the boxing pads and the quality, and it means a lot that our customer service stood out as well. Looking forward to getting more gear out to you soon!

Appreciate your support, and we’re always here if you need anything.

Allie
VORX LONDON

Rated 5 out of 5 stars

Very good quality products

Very good quality products

17 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Iman,

Thank you for your feedback!

We’re really glad to hear you’re happy with the quality of the products — that’s exactly what we aim for. We truly appreciate you taking the time to leave a review.

If you ever need anything else, we’re always here to help.

Allie
VORX LONDON

Rated 5 out of 5 stars

Great punch bag

Really pleased with my punch bag from VORX London - the quality is excellent and it feels really well made. Delivery was very fast too, so overall a great experience.

10 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Alex,

Thank you for such a great review!

We’re really glad to hear you’re pleased with the punch bag and that the quality and build stood out. It’s also great to know delivery was quick and everything went smoothly.

We really appreciate your support and hope you enjoy many great training sessions with it!

Allie
VORX LONDON

Rated 5 out of 5 stars

Very good quality boxing gloves I’d…

Very good quality boxing gloves I’d recommend it further

14 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Alisha,

Thank you for your kind feedback!

We’re really glad to hear you’re happy with the quality of the boxing gloves — that’s exactly what we aim for. It means a lot that you’d recommend them.

If you ever need anything else, we’re always here to help.

Allie
VORX LONDON

Rated 5 out of 5 stars

10000/10

Sooooo amazing. Incredible quality product. My muscles are looking huge.

18 March 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Justin,

This made us laugh — 10000/10 is hard to beat!

We’re really glad you’re loving the quality, and even better to hear the results are showing 💪 Keep smashing the training!

Appreciate you taking the time to leave such an awesome review. If you ever need anything else, we’ve got you covered.

Allie
VORX LONDON

Rated 5 out of 5 stars

Great quality equipment and service

Great quality equipment and service

12 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Ariba,

Thank you for your kind words!

We’re really glad to hear you’re happy with both the quality of the equipment and the service — that’s exactly what we aim to deliver.

We truly appreciate your support, and if you ever need anything else, we’re always here to help.

Allie
Vorx

Rated 5 out of 5 stars

really satisfied with the service!!

11 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi there,

We’re really glad to hear you’re satisfied with the service!

That’s exactly what we aim for, so it’s great to know we delivered. We really appreciate you taking the time to leave a review.

If you ever need anything else, we’re always here to help.

Sherley,
VORX

Rated 5 out of 5 stars

Product quality is great.

Product quality is great.

9 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Zainab,

Thank you for your feedback!

We’re really glad to hear you’re happy with the product quality — that’s exactly what we aim for. We appreciate you taking the time to share your experience.

If you ever need anything else, we’re here to help.

Sherley
VORX

Rated 5 out of 5 stars

Fast delivery good product

Fast delivery good product

1 April 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Usaman,

Thank you for your feedback!

We’re really glad to hear you’re happy with both the delivery and the product. That’s exactly the experience we aim to provide.

We appreciate you taking the time to leave a review, and if you ever need anything else, we’re here to help.

Allie
VORX LONDON

Rated 5 out of 5 stars

Easy doing business and prompt delivery

Easy doing business and prompt delivery

30 March 2026
Vorx London logo

Reply from Vorx London

Hi James,

We’re really pleased to hear you found everything easy and the delivery prompt!

That’s exactly the experience we aim to provide, so it’s great to know we delivered on that for you. Thanks for taking the time to leave a review.

If you ever need anything else, we’re here to help.

Allie
VORX LONDON

Rated 1 out of 5 stars

Parcel has not been received

Parcel has not been received

28 March 2026
Vorx London logo

Reply from Vorx London

Hi Lawrence,

You parcel was delivered promptly as per our tracking id H06KVA0001347586.

We have proof of GPS & pictures of delivery. Please contact Evri for further information or message us anytime.

Best Wishes,
Allie

Rated 5 out of 5 stars

Very good

Excellent delivery on time.

13 March 2026
Vorx London logo

Reply from Vorx London

Hi there,

Thank you for your feedback!

We’re really glad to hear your delivery arrived on time — that’s exactly what we aim for. We appreciate you taking the time to leave a review.

If you ever need anything else, we’re here to help.

Sherley
VORX LONDON

Rated 5 out of 5 stars

Very fast delivery and item came in…

Very fast delivery and item came in perfect condition

24 March 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Zeshan,

We’re really pleased to hear your order arrived quickly and in perfect condition!

That’s exactly the experience we aim to deliver every time. Thanks for taking the time to leave a review — we really appreciate it.

If you ever need anything else, we’re here to help.

Allie
VORX LONDON

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.
It's very good, very helpful for exercise at home.

9 March 2026
Vorx London logo

Reply from Vorx London

Hi Zlatko,

Thank you for your feedback!

We’re glad to hear your order was delivered on time and that you’re finding it helpful for exercising at home — that’s exactly what we aim for.

Really appreciate you taking the time to share your experience. If you ever need anything else, we’re here to help.

Sherley
VORX LONDON

Rated 1 out of 5 stars
Vorx London logo

Reply from Vorx London

Hello,

You purchased on a Friday at 10:39AM. Our cut off time on our website is 9am.

The product therefore left our warehouse on Monday morning and was delivered next day on Tuesday as promised.

Couriers do not collect on Saturday or Sunday.

Please contact us if you require any more information. All this delivery and cut off information is available on our website.

Best Wishes,
Sherley

Rated 1 out of 5 stars

Poor quality speedball

I recently purchased a speedball and it came in shocking quality, when i reported it to them via ebay they offered a 10% refund and a free skipping rope and drawstring bag, total value around £20 i asked if i could have a dumbell set which i planned on purchasing from them anyway which was around £20 they said they would check then said no, i asked for a full refund and left a truthful review, they then asked me to take of the review and behind the scenes reported me to ebay basically saying i was trying to extort them 😫 i wouldnt normally go this far going onto a different site to leave a review but they have handled it in very unproffesional way, even the box it came in wasnt in a condition to repackage it so i offered to delete the pictures and review and just refund me as the speedball isnt even usable anyway. Yet they carried on with trying to do everything they can to get the review taken of using the fact i asked for a different free item from them 🙈

7 March 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hello Dan,

Thank you for taking the time to leave your review. We would like to respond in full to ensure there is a clear and accurate understanding of what has taken place.

Following your purchase via eBay, you contacted us regarding minor surface rust present on some of the bolts included with the speedball. While we acknowledge this should not ideally occur, we assessed that this was a cosmetic issue and did not affect the usability or function of the product in any way.

Despite this, we took your concern seriously and offered multiple resolutions in good faith. These included a partial refund along with complimentary items as a gesture of goodwill, or alternatively, a full refund upon return of the item in line with standard eBay policy and consumer rights.

During the course of our communication, you declined these options and instead requested to receive a different product (a dumbbell set of similar value) while also retaining the original item. Unfortunately, this request falls outside of acceptable resolution practices. We cannot provide additional or alternative products free of charge while the original item is kept, as this would not be fair or in line with marketplace policies.

We would also like to clarify that at no point did we refuse to resolve the issue. On the contrary, we repeatedly offered a full refund upon return, which remains the correct and standard process when a customer is not satisfied with their purchase.

Additionally, the claim that the item is “unusable” is not accurate based on the nature of the issue described. Minor surface rust on bolts does not prevent the product from being assembled or used as intended.

As the discussion progressed and the requested resolution continued to fall outside normal procedures, the matter was referred to eBay for review. eBay independently assessed the situation and took action in accordance with their policies.

We are always committed to resolving issues in a fair, reasonable, and professional manner. Our offer still stands — if you wish to return the item, we will issue a full refund promptly upon receipt.

Kind regards,
Vorx London

Rated 5 out of 5 stars

Really good quality and speedy delivery

Loved the balance ball and weights. Will definitely be buying again!

17 February 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Abdullah,

We’re so glad to hear you’re happy with the quality and the speedy delivery!

Great choice with the balance ball and weights — they’re perfect for building strength and stability. It’s brilliant to know you’re loving them and planning to buy again.

We really appreciate your support and look forward to serving you again soon.

Allie
VORX LONDON

Rated 5 out of 5 stars

Speedy delivery

3 March 2026
Vorx London logo

Reply from Vorx London

Hi Gerallt,

We’re really pleased to hear your order arrived quickly!

Fast and reliable delivery is something we always aim for, so it’s great to know we delivered on that for you. Thanks for taking the time to leave a review.

If you ever need anything else, we’re here to help.

Allie
VORX LONDON

Rated 5 out of 5 stars

I loved the service

I loved the service, very helpful and fast.

9 March 2026
Unprompted review
Vorx London logo

Reply from Vorx London

Hi Fatima,

Thank you so much for your lovely feedback!

We’re really glad you found the service helpful and fast — that’s exactly what we aim for every customer. It means a lot that you took the time to share your experience.

If you ever need anything in the future, we’re always here to help.

Allie
VORX LONDON

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look