VSAVI Reviews 304

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... See more

Company replied

Rated 5 out of 5 stars

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... See more

Company replied

Company details

  1. Vitamin & Supplements Shop
  2. Electronic cigarette store
  3. Vaporiser shop

Written by the company

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

304 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good products

Good products, prompt delivery.

5 October 2020
Unprompted review
VSAVI logo

Reply from VSAVI

A lovely review to read, thank you for sharing!

Rated 5 out of 5 stars

Fantastic

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that correct as it wasn’t what I usually ordered. Real personal care 💕

25 September 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you so much for your support and review, Alison!

Rated 5 out of 5 stars

Brilliant Service

I have just had my second order from VSAVI I got E juice and everything was splendid, quick delivery and good service .
I will be using them from now on I'm glad I found you on line and what is even better I vape VG and it's 100% green apple is great.😘

9 September 2020
Unprompted review
VSAVI logo

Reply from VSAVI

We're so glad to hear — and thank you so much for this wonderful review!

Rated 2 out of 5 stars

I did not receive what I ordered from…

I did not receive what I ordered from your website. I reordered and specifically asked for a black nib not metal.
They sent me metal.
It cost me £40.00 for two cartridges that I didn’t want. I should have been informed they were metal and not like the photo advertised.

9 September 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you for notifying us of this issue, Emma. We are taking steps to make changes on the site to reflect this, and customer services will be in contact with you to get this resolved. We appreciate your custom and you taking the time to leave your review; we hope this hasn't soured your experience shopping with us in the future.

Rated 5 out of 5 stars

Great product combined with great…

Great product combined with great service from Vsavi cannot fault the product or the company, will continue to buy from them.

31 August 2020
Unprompted review
VSAVI logo

Reply from VSAVI

We really appreciate your review, thank you so much for sharing.

Rated 1 out of 5 stars

Still don't have my order with no…

Still don't have my order with no indication of when I will receive it.

8 August 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Hi Nicky, we’re sorry to hear about your experience — but do thank you for your review and sharing your experience. The product on your order was out of the stock, and we have sent a text message on 03/08/20 asking you to contact us. Your items have been received today however, and your order will be shipped by tomorrow. We hope the delay has not put you off visiting us in the future.

Rated 5 out of 5 stars

Bought the full spectrum CBD E-liquid

Bought the full spectrum CBD E-liquid with the vape pen. Great product! I can notice a big difference. My anxiety has calmed down a lot and just the overall stress that I experience during the day is barely noticeable anymore!

7 August 2020
Unprompted review
VSAVI logo

Reply from VSAVI

We're delighted to hear your experience — thank you so much for sharing and for your lovely review.

Rated 1 out of 5 stars

I ordered My item over one week ago and…

I ordered My item over one week ago and paid for express next day delivery. The item has still not been received. I have called numerous times and the issue is still not resolved. I have not received a refund and have not received the item.

4 August 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you for your honest feedback, Jenna. Having spoken to our customer services team, they have advised the issue should now be rectified and a replacement order has been sent out to you. Thank you for putting your faith in us with your initial order — and we hope this has not put you off in using us in the future.

Rated 5 out of 5 stars

Good Company

Products are the best I have tried, I like the loyalty scheme.
Only every had one issue with a delivery, it wasn’t there fault! But they were very helpful to help me resolve it with the post office.

27 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you so much for your kind review, Rob - we're delighted to hear your thoughts.

Rated 5 out of 5 stars

Fast delivery and great vape pen

I bought the VSAVI E-Liquid Vape Kit, and it's a pretty good product.

21 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

We're so pleased to hear your thoughts, Javier - thank you for your review!

Rated 5 out of 5 stars

Always prompt and efficient service

Always prompt and efficient service. Quality products - excellent.

19 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you for this 5-star review of our products and service, Wendy - we truly are appreciative.

Rated 5 out of 5 stars

Very speedy dispatch and delivery

Very speedy dispatch and delivery. Bought as a gift for a friend - a second one as they liked the first so much.
Would thoroughly recommend this site.

16 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you Mary for this lovely review and thank you once again for your support!

Rated 5 out of 5 stars

Fast service thankyou

Fast service thankyou not yet used so unable to comment

10 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Hi John, thank you for your 5-star review and support of our business!

Rated 5 out of 5 stars

I love VSAVI

I love VSAVI. They have the products that I need to stay off the smoking, I earn loyalty points which help me pay for the fast and reliable delivery. I even referred a friend that was quiting smoking too. I'm all for their company 😁

7 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you so much for your review, Sarah, and your continued support of our small business. We're delighted to read this!

Rated 3 out of 5 stars

Good products but very expensive.

2 July 2020
Unprompted review
VSAVI logo

Reply from VSAVI

Thank you for order and honest feedback, Pauline - we’re happy to read you enjoy your products. We always try to source and sell high-quality products and ingredients, and endeavour to deliver excellent customer service and support to support our costs.

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