VSAVI Reviews 304

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... See more

Company replied

Rated 5 out of 5 stars

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... See more

Company replied

Company details

  1. Vitamin & Supplements Shop
  2. Electronic cigarette store
  3. Vaporiser shop

Written by the company

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

304 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy site to work for purchasing

Easy site to work for purchasing, goods arrived very quickly and on the day they allocated. Very good service.

3 April 2024
VSAVI logo

Reply from VSAVI

Thank you Linda for your review we are glad you are happy with the service provided.

Rated 5 out of 5 stars

Would definitely recommend!

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea what vape I would need to use a VG based liquid but the live chat advisor was really helpful. I'm really happy with the vape and liquids I have bought. I've placed 2 orders so far and they both arrived really fast.

28 March 2024
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Reply from VSAVI

Thank for taking the time to write your review. Its good to know you are happy with the product and delivery service.

Rated 5 out of 5 stars

Definitely works …

Been suffering with backaches and using this product it is very much reduced.

26 March 2024
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Reply from VSAVI

Thank you for your review Ann-Marie we are glad you are happy with the product.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, prompt delivery and good price. Great customer service as ordered the wrong strength and sent email to see if this could be changed, was updated for me

1 March 2024
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Reply from VSAVI

Thank you for taking the time to write your review. Its good to know that you are happy with the delivery and service provided.

Rated 1 out of 5 stars

I didn't receive my delivery

I didn't receive my delivery

25 February 2024
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Reply from VSAVI

Thank you Gary for your review. We are sorry to hear you have not received your parcel. We will look into this for you.

Rated 5 out of 5 stars

Lovely clean vape

Lovely clean vape, am especially sensitive as I live almost totally natural and organic, these vape juices are the cleanest I have had, and I know only of one other brand my body will tolerate and enjoy, excellent product, price and delivery speed and quality.

7 February 2024
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Reply from VSAVI

Thank you for taking the time to write your review. We are delighted you are happy with the product and service we provided.

Rated 5 out of 5 stars

Juice.

Great service, no fuss, great product. Dearer juice than others , but vsavi is far superior far safer.

15 February 2024
Unprompted review
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Reply from VSAVI

Thank you Gordon for taking the time to write your review. We are glad you are happy with he product. We appreciated your comments.

Rated 5 out of 5 stars

Rang me as my order was out of stock…

Rang me as my order was out of stock replaced with another of my choice very helpful and fast delivery wry happy with product

9 January 2024
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Reply from VSAVI

Thank you Steven for taking the time to write your review. We are glad you are happy with the service we provided.

Rated 5 out of 5 stars

Excellent service as always.

After a hiccup my order duly arrived. All good, and I love the products which I have used for years now. Thank you so much. Anita

7 January 2024
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Reply from VSAVI

Hi Anita

We are very sorry to hear you have not received your parcel.

Customer Service will contact the courier company for information on the status of the delivery and get back to you as soon as possible.




Rated 5 out of 5 stars

Good service always turns up on time…

Good service always turns up on time when using 24 tracking royal mail cost £4 but worth it wouldn't use normal because when we did went to wrong address!!!!

10 November 2023
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Reply from VSAVI

Thank you Tina for taking the time to write your review. Its good to know that your parcel always turns up on time.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, reasonable prices and fast delivery

8 November 2023
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Reply from VSAVI

Thank you for taking the time to write your review. We are delighted you are happy with the product and service provided.

Rated 5 out of 5 stars

Highly recommended!

Website is very easy to access and follow with lots of useful information about the products. Ordering is easy and delivery always on time. Highly recommended.

27 September 2023
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Reply from VSAVI

Thank you Carolyn for taking the time to write your review. It's always nice to know that customers are happy with our products and service provided.

Rated 2 out of 5 stars

This is my second purchase from the…

This is my second purchase from the company first purchase was ok i brought a reusable cbd oil vape had the vape for a few days and the mouthpiece broke luckily there was a spare next purchase was 3 cartridges for the cbd pen as soon as i started using the first one it started hissing it stopped and I took the cartridge off put back on no hissing so took a puff and burned my mouth went to take it off cartridge fell apart have sent emails to help department no response hopefully they will eventually get back to me

28 September 2023
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Reply from VSAVI

Thank you for taking the time to write your review. We are sorry you have had some issues with the product. Customers service will be in touch to resolve the problem. All emails are responded to very quickly. We understand that sometimes emails can end up in junk/spam we advise customers to check their junk/spam emails.

Rated 1 out of 5 stars

I ordered a cbd vape ane it came…

I ordered a cbd vape ane it came nothing inside

12 September 2023
VSAVI logo

Reply from VSAVI

Thank you for taking the time to write your review.

I am sorry you had a problem with the product.

We have a customer service department where customers can report any issues they may have with the product(s).

We encourage customers to contact us as soon as there is an issue. We are always happy to help.

Rated 5 out of 5 stars

Trustworthy supplier:)

(Edit) After issues in communication they have now reached out to resolve, they had sent me some emails that ended up in spam so check spam if waiting to hear from them, thank you Ruth

13 September 2023
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Reply from VSAVI

Thank you James for taking the time to write your review. Delighted we have sorted out the issue.

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