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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in improving gut health and addressing various digestive issues. Many people highlight the product's quality and the positive impact it has had on their well-being. The delivery service is frequently described as quick and efficient, with many appreciating the careful packaging, especially for refrigerated items. The company's service is also highly regarded for its professionalism and helpfulness. However, some customers experienced issues with their orders, including incorrect items being sent or missing products. A few people also reported problems with delivery, such as delayed shipments or packages arriving damaged, which raised concerns about the product's quality upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise its effectiveness in improving gut... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and efficient... See more

Quality

Customers had positive experiences with quality. Many reviewers describe the product as "absolutely amazing"... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering online and the... See more

Service

Clients share positive opinions on service, highlighting its efficiency and professionalism. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was longer than expected for a product requiring refrigeration and no ice packs with it. Not knowing if the post office room is at the right temperature or not. Will use them and see if I not... See more

Rated 4 out of 5 stars

VSL#3 has been a game changer for me, calming my system down before my pancreatic Insufficiency diagnosis. Now I will take it on a regular basis to keep my stomach easier to cope with. Royal mail... See more

Rated 4 out of 5 stars

It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more

Rated 5 out of 5 stars

I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more


Company details

  1. #198 of 281 best companies in Vitamin & Supplements Shop

About VSL# UK

Written by the company

VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!

The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

699 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Got the capsules on clinical advice.

Got the capsules on the suggestion of a clinician.The process of ordering it was easy enough.The delivery was fairly prompt.I have just started to take the tablets , its very early to come to firm conclusions yet, though I feel better for taking them.

29 May 2025
Rated 4 out of 5 stars

Very good product

Very good product, has had a positive effect within days.
Sadly, I can't afford to purchase it often as it's just too expensive.

8 May 2025
Rated 5 out of 5 stars

Top product and top service

I have bought from here many times. Product is amazing and service excellent. Having had adverse reactions to milk, eggs and tomotoes the product resolved all of this and now just have yearly top ups to maintain this state. I have recomended this to many friends who also benefit.

8 May 2025

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