VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days Reviews 

79
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I treated a good friend to the 2 hour spa session. It was a lovely experience. The treatments we had were excellent. The best facial I have had for a long time. Vanessa is lovely, very friendly an... See more

Company replied

Rated 5 out of 5 stars

Vanessa & her amazing team of therapists Jodie & Roseanne gave us a 5 star luxurious experience from start to finish at our spa day . They looked after us attentively with breakfast , refreshments & a... See more

Company replied

Rated 5 out of 5 stars

Such a gem of a place! The loveliest welcome upon arrival, and the warmth continued throughout, friendly and yet discreet enough to let you enjoy the peace and tranquility. I had a wonderful massage... See more

Rated 5 out of 5 stars

Absolute bliss! Came to VSL as a late 30th birthday treat and cannot recommend it enough. From the minute we arrived both Vanessa and Roseanne made the day special. Starting with a fresh fruit platter... See more

Company details

  1. Spa
  2. also in
  3. Beauty Salon
  4. Day spa
  5. Hair removal service
  6. Massage therapist
  7. Nail salon

Written by the company

VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days in Kingswood Surrey is owned by Vanessa working from a private Salon/Spa. Our team have been professionally trained by; Dermalogica, Shared Beauty Secrets for Lava Shell Massage, Swedish Massage, Nouveau Lashes, LVL Lash Treatment, Russian Mega Volume Lashes, HD Brows, Brow Lamination, Fake Bake Spray Tanning, Kim Lawless Waxing Academy for intimate waxing, Nail Harmony (Gelish) & the Nail & Beauty Academy. Dermalogica products & Facials as well as Power Peels. We also offer an Aesthetics clinic with Dr Rhys the Harley Street based Dr who is also known from Channel 4 "24hours in A&E" We run Private Spa Day Experiences from 2 hours to half day/Full day with Afternoon Tea for groups of Ladies or couples. All Spa Day Experiences are listed on our website." Spa Day Packages are available, Massage Packages, Facial Packages. "Private" means different things to different people. At VSL Urban Retreat Spa Days you can enjoy Private, secluded gated parking, Private use of changing rooms (no need to use a locker), Private used of indoor heated swimming pool, (you do not share this with anyone else during your experience or have to listen to anyone's loud conversations) Private use of the Sauna (Costume on or off, you decide) We look forward to welcoming you to our Salon & Private Spa. www.vslbeauty.com/private-spa/


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(79)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paradise in Kingswood !

Vanessa & her amazing team of therapists Jodie & Roseanne gave us a 5 star luxurious experience from start to finish at our spa day . They looked after us attentively with breakfast , refreshments & a delicious afternoon tea ! The massage & facial they provided was fabulous. The spa is in a beautiful setting in Kingswood with gives you access to a lovely warm pool & sauna too . We will be back !!! Thanks Vanessa !!! X

2 March 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Thank you so much for your lovely review, so pleased you enjoyed it. We look forward to seeing you and your group again real soon. Kind regards Vanessa xXx

Rated 5 out of 5 stars

Enjoyed a lovely day spa at VSL today

Enjoyed a lovely day spa at VSL today, Vanessa and Roseanne are so welcoming. The facilities are spotless, the food was delicious and my facial was amazing! So pleased we found this little gem! Can’t wait to go back.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous spa

Just back from a lovely day at the spa with my friends; beautiful food, friends and treatments while we all caught up and enjoyed being looked after by Vanessa and the her ladies xxx

24 February 2024
Unprompted review
Rated 5 out of 5 stars

I had an amazing 2 hour spa retreat …

I had an amazing 2 hour spa retreat for my birthday at this little peace of paradise tucked away in lower Kingswood in Surrey. A lovely welcome awaited me by Vanessa. It’s so beautifully clean too with such attention to detail shown throughout my visit.
Thank you ladies for making my time with you so special. it was amazing having the pool to myself too, and the sauna was a added treat. Roseanne’s back massage and facial was wonderful as were the products.
I highly recommend your business x

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Return spa visit

Return spa visit and again not disappointed excellent find. Really relaxing experience with Vanessa and the girls looking after us very well thank you see you again soon

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Absolute bliss

Absolute bliss! Came to VSL as a late 30th birthday treat and cannot recommend it enough. From the minute we arrived both Vanessa and Roseanne made the day special. Starting with a fresh fruit platter, tea and a lovely personalised sign. To relaxing in the private pool and sauna area before heading up for an amazing massage with Roseanne. Followed by a gorgeous afternoon tea with the perfect variety of sandwiches, scones and sweet treats. Highly recommend a visit if you’re looking for first class service and a luxurious day! Thank you both so much! Can’t wait to see you soon.

27 January 2024
Unprompted review
Rated 5 out of 5 stars

I have been coming to Vanessa for over…

I have been coming to Vanessa for over 10years and would not go anywhere else for my waxing! she also done an amazing Lvl treatment today and I can't beleive my lashes! Private spa days are a must and I'm looking forward to my manicure Monday! 💅 🥰🥰

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Spa Day Experience

Vanessa was so lovely and welcoming, the treatments we had were amazing and the afternoon tea was gorgeous. We were spoilt with great food in a lovely atmosphere and we cannot wait to go back. We’re definitely going to make this an annual thing! Thank you so much Vanessa!

13 January 2024
Unprompted review
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days logo

Reply from VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days

Thank you Kirsty for the lovely feedback, you and your group were a delight to host. We can’t wait to see you back at the salon for another Spa or even some individual treatments. Vanessa & the VSL team xXx

Rated 5 out of 5 stars

Beautiful place to experience

What a beautiful gift that was organised by my friend and couldn't have picked a better place!! Everything was so beautifully organised by the ladies there, delicious lunch and relaxing massage. Also the relaxing sauna and pool. Definitely going back there!!

16 November 2023
Unprompted review
Rated 5 out of 5 stars

4 Hour Spa Day

From the moment we arrived to the time we left we received 5 * service. We enjoyed the 4 hour spa day celebrating a friend’s birthday. The pool, massage and lunch were wonderful. The experience was just what was needed, perfect. Thank you Vanessa xXx

18 November 2023
Unprompted review
Rated 5 out of 5 stars

Spa Day

Myself and friend had a Spa day at VSL. We had the best time, wonderful facilities, lunch and massage. Couldn’t ask for more, perfect. Thank you x

16 November 2023
Unprompted review
Rated 5 out of 5 stars

We had a fabulous spa day with…

We had a fabulous spa day with afternoon tea at VSL. Vanessa was extremely friendly and accommodating to our needs. We both had facials which was very relaxing and our skin felt incredible after. The afternoon tea was delicious especially the naughty treats! We then had a dip in the pool and relaxed on the loungers after to finish our day. I would highly recommend. Thank you Vanessa for a fabulous day.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing half spa day experience at VSL

Amazing half spa day experience at VSL. Beautiful, peaceful setting. Everything was perfect - from the facilities, to the food, the treatments (loved my massage from Jodie). I would highly recommend and hope to return soon myself!

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Me and my friends visited VSL for a spa…

Me and my friends visited VSL for a spa day. From the minute we arrived we were made to feel welcome and comfortable, nothing was too much trouble. The treatment was amazing and the facilities were great! Perfect place to spend a day with friends!! Thank you for having us

29 September 2023
Unprompted review
Rated 5 out of 5 stars

An amazing spa day. Recommended!

I recently had a half spa day with a friend. We had the best time & really didn’t want to leave! Vanessa & Chelsea put in so much effort to make sure we had everything to make our day. From the delicious fruit platters & hot drinks on arrival, and the amazing facials, to the delicious (& very filling!) afternoon tea. And on top of that, the wonderful pool area & sauna. Nothing was too much trouble. It was such a relaxing afternoon. Can’t wait to do it again! Thank you. Xx

14 July 2023
Unprompted review
Rated 5 out of 5 stars

A Hidden Gem

I spent the day being pampered by Vanessa and her team. I had been lucky enough to be given vouchers for my birthday from my friends and family for my 40th and used them on a full day of treatments. Full body massage, body scrub, HD Brows, Medi and Pedi. Just wow! Great service and attention to detail. Hidden gem !

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Blissful spa day experience

From the second we walked in to the moment we left my friend and I were so well cared for,pampered,fed and helped to feel relaxed. The pool and sauna were fantastic. The treatment was deeply relaxing. The staff were professional, caring and just overall perfect!
We came with our daughters a couple of months ago who loved it too. Every moment was bliss...thank you so much for an amazing experience. Afternoon tea was delicious. We hope to return when the sun is shining so we can enjoy the gorgeous garden. If I could give more than 5 stars I would. Just what we needed and can't wait to return. Thank you!

14 July 2023
Unprompted review
Rated 5 out of 5 stars

We had a brilliant family spa day at…

We had a brilliant family spa day at VSL as part of my sisters 50th bd celebrations. A lovely small business in a unique location that is run by Vanessa and her team. Fantastic host with a very hands on service throughout the whole day. A very relaxing day and would definitely recommend.

13 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look