Vsmegold Reviews 14

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

14 reviews

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Rated 4 out of 5 stars

Button placement actually lines up

first thing i noticed is the button spacing on this shirt—doesn't bunch or gap like my old ones. basically wore it out the box, minor fold at the collar but nothing wild. cuffs not loose, so i rolled them up once and they hold. haven’t seen extra threads, which is rare.

9 April 2026
Rated 1 out of 5 stars

Poor quality

I regret to inform you that the purchase did not meet my expectations. The opening mechanism is unnecessarily complicated, the quality is below standard, and unfortunately, the instructions are only provided in Chinese, which I am unable to understand. Please take note of these issues.

7 January 2026
Unprompted review
Vsmegold logo

Reply from Vsmegold

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@vsmegold.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 2 out of 5 stars

The sealant is poor quality and is poor…

The sealant is poor quality and is poor to use and it doesn’t seal properly

11 October 2025
Unprompted review
Vsmegold logo

Reply from Vsmegold

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it.
For prompt resolution, please contact our customer service email at service@vsmegold.com. Our dedicated customer service representatives will provide detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

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