I love Vuice vapes! Customer service is 10/10. Polite, knowledgeable and all staff have a great sense of humour. Good range of products. Great value for money.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
BEST VAPE SHOP AROUND!!!! great value for money, customer service is outstanding, always greeted with a smile, no pressure sales techniques. Jack the owner is mega and down to earth and all Staff are... See more
Company replied
Found Vuice Vapes by accident when I was visiting family in Hucknall and now go there everytime I am in town. Staff always friendly and helpful and know what they are talking about. Haven't been able... See more
Brilliant customer service, the knowledge all the staff Have for different vapour products is impressive. The range of products they have in stock must be the best around the area. Highly recommende... See more
Company replied
Company details
Written by the company
Vuice Vapes. . . . .what a journey it has been over the past 4 years. From having a successful retail store we have now embarked on the next stage of our journey by offering all our existing and new customers an online facility to browse and purchase all products relating to the Vaping World. As well as continuing to stock all the current favourites we have increased our product range to offer our customers even more choice. If you are a Mouth to Lung vapour then we have an extensive range of 10ml TPD compliant e-liquids. We also have a large selection of Shortfills for the Sub Ohm community available in 50ml and 100ml shortfill bottles. What hasn’t changed is the high levels of customer service we continually provide to all of our valued customers. Our principles will always remain the same. 1. High Levels of Customer service 2. Full Support whenever needed 3. Affordable Products We hope you enjoy your shopping experience with Vuice Vapes and if there is anything that you need help with then please feel free to contact us on 0115 9638452 and one of our dedicated team will be on hand to assist you further.
Contact info
1 Central Walk, Hucknall, NG15 7HF, Nottingham, United Kingdom
- 0115 9638452
- info@vuicevapes.com
- vuicevapes.com
4.9
Excellent
158 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent place..Great customer service…
Excellent place..Great customer service and have everything in stock..
5 September 2020
Unprompted review
Reply from VuiceVapes
Hi Sukie, Thank you for the review, we are glad the staff provided the great customer service everyone has come to know and love. We try to keep our stock levels as high as possible to make sure everyone has everything they need and we look forward to seeing you again soon.
Best Regards, The Vuice Team
This is best products in market so far
This is best products in market
5 September 2020
Unprompted review
Reply from VuiceVapes
Hi Harminder,
Thank you for the review, we are glad you think we have some of the best products on the market, we are very picky with the products we pick and we are glad they are up to your standards aswella s our own.
Best Regards, The Vuice Team
I was recommended this shop from a…
I was recommended this shop from a friend, so I thought I would go and check it out. I was pleasantly surprised Great service and prices. Got a great selection of juice and vapes.Will definitely be going back.
5 September 2020
Unprompted review
Reply from VuiceVapes
Hi Satnam, We are very glad you enjoyed your experience with us and also that your friend has personally recommended us, we look forward to seeing you again soon!
Best Regards, The Vuice Team
Brilliant staff …
Brilliant staff who always go out of their way to help. Always advising you on how to save money rather than selling you the most expensive stuff.
I wouldn’t go anywhere else !!
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Dawn, we are glad you have found our staff as amazing as we think they are, we have always believed in saving customers time and money and we are glad that you recieved this first hand. We look forward to seeing you again soon.
Best Regards, The Vuice Team
Awesome shop with top staff
Awesome shop. Really helpful and friendly staff, always looking out for their customers and never trying to sell you something you don't need.
Been vaping almost 10 years and these guys are some of the best I've ever bought from.
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Shane,
We really appreciate this review, we are glad we are one of the best stores you have bought from in almost 10 years, that is something we are very proud to hear! Our staff will always do whats right for you and we are glad you noticed this through a personal experience.
Best Regards, The Vuice Team
Excellent service
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Jayne,
Thank you for the review, we are glad you find our service above standard and we can't wait to see you again.
Best Regards, The Vuice Team
I wouldn't shop anywhere else
I wouldn't shop anywhere else. They have great products and price. The staff are really helpful when I've been needing advice. They know their e-liquids which helps when your wanting a change.
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Kate, Thanks for the review! Our staff are as knowledgeable as they can be with all of the products we have to offer. We are glad you have found our advice satisfactory and we hope to keep aiding you in the future.
Best Regards, The Vuice Team
BEST VAPE SHOP AROUND!!!!
BEST VAPE SHOP AROUND!!!!
great value for money, customer service is outstanding, always greeted with a smile, no pressure sales techniques. Jack the owner is mega and down to earth and all Staff are so friendly and genuinely want to make sure you're having a nice day. They actually care about their customers. Fast process for online orders and delivery also. Won't go anywhere else. You will not be disappointed 100%.
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Louise, Thank you so much for an amazing review! We are glad you among others have noticed we will never pressure anyone into a sale and actually sometimes stop people buying more then they need with us. Jack is definitely "mega" as an employer aswell as an employee. Our staff also are very kind and always like to make sure all customers are as happy as can be in the store and we will do everything we can to make your experience with us the best it can be. Our online orders also are processed as fast as we physically can so again thank you. It is very nice knowing that our efforts are acknowledged and we look forward to seeing you again soon.
Best Regards, The Vuice Team
Excellent service and value for money
Excellent service and value for money. They have a wide selection of flavours and sizes. The first place I've bought from that has everything I wanted!
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Amit, Thank you for the greeat review, we are glad you find the value for money above standard and we hope our flavour range was wide enough. We look forward to seeing you again soon and having everything you want in!
Best Regards, The Vuice Team
Great products
Great products, excellent customer service and quick delivery. Highly recommend.
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Andrew, thank you very much for the review, we love that you enjoyed your experiences with us and hope there will be many more to come.
Best Regards, The Vuice Team
The best ecig shop around!
Definitely the best ecig shop around, not only for their Vapes, juices etc but the friendliness of the staff. They make you feel welcome, don't rush you and listen to what you need and advise exactly to your requirements. If you don't live nearby it's worth travelling the extra mile as they sure go the extra mile for you! Haven't had to use their new website yet but it looks amazing and so easy to use. Even for the ones not so good with technology! You're smashing it guys!
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Beck, Thank you for the AMAZING review! It's very humbling to hear how much you have enjoyed your experience with us and we will always aim to go that extra mile for all of our customers.
Best Regards, The Vuice Team
This shop is the best in Hucknall
This shop is the best in Hucknall. Myself and my husband have been using this some for many years and nothing is too much trouble for the guys. Really helpful and great customer service through and through, fantastic prices! Wouldn’t go anywhere else!
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Helen, Thank you for the kind words in this review, we are so happy you and your husband still come to us. It's always a pleasure to see you both!
Best Regards, The Vuice Team
Great selection of stock
Great selection of stock. Helpful and friendly.
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Mike, thank you for the review, we always try and expand our stock while keeping the level of quality high, and we are very happy you find out staff helpful and friendly.
Best Regards, The Vuice Team
Excellent service best vape shop 100 %
4 September 2020
Unprompted review
Reply from VuiceVapes
Hi Joanne, thank you for the review! We are thankful you believe we are the best vape shop, our goal is to remain that way.
Best Regards, The Vuice Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.