VULKAN Automotive Reviews 

217
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Bought side steps for my defender 3 years ago. After 2 years the start losing there paint, coroding. They are Chinese crap overpriced.

Rated 1 out of 5 stars

Very poor company. Poor quality products rubbish aftersales. Bought ladder, gear carrier as well as other items. Both have faults vulkan unable, unwilling to resolve. Promise to send replacement par... See more

Rated 5 out of 5 stars

Had an amazing experience with the team at Vulkan. Friendly, professional, attentive. Had two visits here, one for the unlocking bundle and another for a screen upgrade. Kept updated on progress while... See more

Rated 5 out of 5 stars

We ordered a roof spoiler and bonnet inserts for our new Defender p400X. Ordering was simple and delivery was ok. Unfortunately there appeared to be an anomaly with the Defender roof and despite ha... See more

Company details

  1. Auto parts shop

Written by the company

Home of exclusive high quality aftermarket accessories for the new Land Rover L663 Defender.


Contact info

2.8

Average

TrustScore 3 out of 5

217 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(217)

1 review in the last 12 months

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Rated 1 out of 5 stars
VULKAN Automotive logo

Reply from VULKAN Automotive

Hello David,

Your order was placed at 9.20pm (UK time) on the 9th February. We dispatched your package on the 10th, and it arrived in Belgium on the 11th.

Customs clearance started on the 14th (goods are often delayed a little before they start clearing). It appears you paid the customs fees on the 16th, and the package was logged as delivered today (the 17th) at 12.01pm local time.

You were emailed the tracking information as soon as the shipment was booked, and had access to all of these updates as and when they happened.

We are unfortunately unable to control the time taken to clear customs in your country, or the time taken for the customer to pay the fees - if you are looking for next day delivery, I would recommend purchasing from a retailer within Belgium.

If we can help with anything else in the future, please don't hesitate to contact us directly.

Rated 5 out of 5 stars

Awesome Service!

Awesome Service!

I had a very seamless and great experience ordering from Vulkan! Super fast response and super fast shipping! I'll definitely visit the website again for my purchasing needs.

4 February 2022

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