VVS UK LTD Reviews 216

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a great experience buying a car from VVS UK. I was dealing with Harrison who provided all the support I needed during the process. He was engaged and knowledgable and even helped me post-purchase... See more

Rated 5 out of 5 stars

“Great experience! Everyone was really respectful and genuine, and they have an amazing collection of supercars. I’d definitely recommend it — I’d even sell my car and buy from them again!”Thanks for... See more

Rated 5 out of 5 stars

Excellent all round. They collected the cars, fixed all scratches and sold it on my behalf very quickly and settled invoices immediately. The fee they charged for the outstanding service they offered... See more

Rated 5 out of 5 stars

Tim, Dan and the team at VVS delivered outstanding service and made sure that an important purchase from 500 miles away went smoothly from start to finish. I found them to be professional, friendly... See more

Company details

  1. Motor vehicle dealer

Written by the company

Welcome to VVS. We specialise in the sale of new and pre-owned luxury and performance cars from our dealership in Cranbrook, Kent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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Rated 5 out of 5 stars

Macan Turbo

We recently purchased a Macan Turbo from VVS and Jack Easton was our contact. From the outset, Jack was very professional in dealing with our purchase and made the experience very special. The car was in fantastic condition and we fell in love with it at first sight. We agreed to buy it on the 1st viewing and the whole buying process was seamless. When we picked it up it was absolutely immaculate with the paintwork looking as new. We thoroughly recommend Jack and the team at VVS and would be happy to buy from them again. Thank you.

29 July 2023
Unprompted review
Rated 2 out of 5 stars

Hidden damages and temporary fixes from VVS. Disappointed buyer.

I bought a Porsche 911 4S from VVS last year and was extremely disappointed to find that they had made temporary fixes to the fuel and brake lines (using tape) among other core issues hidden within the car.

I was assured everything had been serviced and the car was in great condition. In January this year, I had GBP7000 in repairs needed in order to make sure the car was safe to drive on the roads. I have contacted VVS multiple times via telephone and email and after being told I will be contacted, I get continuously ignored.

They have been untrustworthy and offered zero post-purchase support. I have now escalated this with the CPA as this is the only solution left at my disposal.

Beware purchasing from VVS and be sure to do a post purchase check up of your vehicle.

27 February 2023
Unprompted review
VVS UK LTD logo

Reply from VVS UK LTD

Hello Scott,

I'm extremely sorry your experiencing issues but i can assure you we don't repair fuel and brake lines with tape. If you look through our reviews we pride ourselves on customer service. I've searched emails and asked the sales team none of which seem to have spoken to yourself, so I’m not sure when you made contact or who with. It seems you bought the car over 18 months ago so a lot of time has passed please give the office a call to discuss the matter.

Date of experience - FEB 2022

Kind regards

Daniel

Rated 5 out of 5 stars

Great

Great. Whats more to say, perfectly and honestly represented, and ultimately a brilliantly presented car, more than happy with everything about the purchase and importantly, the after purchase experience. Jack works incredibly hard to make it all happen, and it does. Wouldn't hesitate to recommend and hope in the not too distant future I'll be back

15 August 2023
Unprompted review
Rated 5 out of 5 stars

I just purchased a car from VVS

I just purchased a car from VVS. Jack Castle was helpful and courteous throughout. Everyone there was friendly and made you feel welcome. Nice browsing through such a display of supercars, even though I couldn’t afford most of the high-end exotica. I would highly recommend VVS and don’t be put off by the posh environment! They are knowledgeable and respectful, regardless of your budget.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Super firm selling super cars

The whole experience, from answering Jack’s advert for my AMG GTC, was an absolute dream. He picked me up from the station, walked me the showroom and I was astonished at the amazing selection of super cars. The workshop was cleaner than my kitchen!

The service was second to none and I will certainly be dealing with VVS in the future.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Jack Castle at VVS

I had the pleasure of working with Jack Castle at VVS who helped me purchase my car. Jacks customer service was unparalleled - paying attention to every detail and were available at any given time, after working hours even on a sunday, he went above and beyond to make sure I had the best possible experience and did his best to achieve my not so easy requirements and ended up meeting them all. I would highly recommend VVS and their team to anyone looking for an exceptional experience and amazing cars! I will definitely be buy my next car at VVS

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fantastic experience buying a car from Jack Easton. Friendly, easy to deal with, proffesional and all when I was buying one of the "cheapest" cars in the showroom. Car was prepared to the highest standard and drives beautifully. Thanks again Jack.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service from VVS-UK.

Responded to an Ad by VVS and was put through to Jack. He’s the man - from the first call to the delivery of the car his responsiveness, knowledge and attention to detail was excellent.
Great range of cars at VVS and well worth a visit.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Sold my Lamborghini Superleggera to…

Sold my Lamborghini Superleggera to VVS. Jack was my point of contact and was extremely responsive and helpful. They gave me a fair price. I would definitely use them to sell or buy a car. Thank you for a stress free process.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Can’t highly recommend Jack Easton…

Can’t highly recommend Jack Easton enough, we purchased a Ferrari 430 from VVS. Jack from start to finish he has been great to deal with and kept us updated throughout, looking forward to doing some more business together in the future.

Thanks
Sam

22 June 2023
Unprompted review
Rated 5 out of 5 stars

A professional and easy experience…

A professional and easy experience throughout. Jack Easton and the rest of the VVS team LOVE their cars and are passionate about what they do. They know that as a potential super car buyer that you feel the same. I've never spent this much money on a car before so I was naturally a little nervous. However, after the experience I have had with VVS, quite frankly, I'll probably be buying my next car from VVS as well. Thank you all.
Dan

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Abarth purchase…

Great honest service and communications from start to finish. Even though I was only buying something from the bottom end of their stock I felt they treated me as if I was buying something much more expensive!

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Genuine/Trusted/Transparent

The whole team at vvs are a great bunch of lads. I purchased my 488 GTB from them nothing was too much. All of my questions were answered made to feel at home the description of the vehicle was accurate and most importantly the team are very honest. Shall definitely be returning in the near future for another car. A big thanks to Jack Easton, Jack Castle , and Dan. Kind regards Jag.

22 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jack and rest of…

Excellent service from Jack and rest of staff The little Abarth 695 Rivale has been a joy to own the last 3 months No problems An honest helpful company which has been a joy to buy a car from Picked us up from Railway station Nothing was too much trouble for them Will use them again and will highly recommend them
Thanks again for an enjoyable experience

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic buying experience from Jack…

Fantastic buying experience from Jack Castle and team. Got to know Jack personally over a couple of weeks. He even personally delivered the car to me and that was a 14 hour round trip for him. Highly recommend VVS UK LTD. Very happy customer. Will use again.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Pleasure to do business with, thoroughly recommend!

From start to finish, purchasing my car through VVS has been an absolute pleasure. They were extremely accommodating prepping the car ready for sale on an accelerated time-line, with a knowledgeable and personalised approach.

There was a minor issue with the car after purchase, but the care, communication and support from VVS in rectifying this matter has been second-to-none.

I will not be looking anywhere else next time I purchase a car. Thoroughly recommend to anyone, the sales and after-sales experience alike have been a delight.

7 January 2023
Unprompted review

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