Very fast delivery
Very fast delivery. Good customer service. And the product is excellent. Thanks
6 April 2026
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Company details
Written by the company
BIO - Handgefertigt - Umweltfreundlich - Ohne Tierquälerei hergestellt - Vegan - Hergestellt in Europa // Indem wir ökologische und kulturelle Werte über ökonomische stellen, versuchen wir eine bessere Zukunft für alle zu schaffen. Alle von uns verkauften Produkte sind vegan, umweltfreundlich und werden nicht an Tieren getestet. Wir glauben in dem Motto "Live & Let Live". Dafür sagen wir Qualität statt Quantität!
Contact info
Haroldstraße 20, 40213, Düsseldorf, Germany
- info@vwelt.de
- vwelt.de
4.4
Excellent
151 reviews
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Reply from V Welt
Thank you :)
Reply from V Welt
Hi,
sorry to hear you haven’t received your order. According to DHL tracking, your parcel from 15 September was delivered on 17 September. If it still hasn’t turned up, please email us at info@vwelt.de
(include your order number) and we’ll open a DHL investigation immediately and make it right.
Thank you,
V Welt Support
Lovely product
Lovely product , and super fast delivery , great shopping experience - thankyou xXx
5 June 2025
Never received order from Dec 2024
I have ordered from here before back in December 2024 and never received my item.
6 May 2025
Reply from V Welt
Dear Mr. Hilengas,
Thank you for your message.
The order you've referred to, placed on May 5th, was shipped with DHL on May 6th and is currently in transit, passing through customs as of today.
If you need assistance with tracking your order, please don’t hesitate to contact us at info@vwelt.de — we’ll be happy to help.
Reply from V Welt
Dear Ms. Lagzdina,
I’m truly sorry to hear that there was an issue with your order. If you could kindly send us an email detailing the situation, we will promptly dispatch the correct products to you.
For a smoother resolution, we kindly ask if you could include a photo of the received product.
Thank you for your understanding, and we look forward to resolving this for you as quickly as possible.
Best regards,
Your V Welt Team
was an easy to use website and all info…
was an easy to use website and all info very clear, ordered for delivery to ireland and arrived in a week so very pleased.
22 April 2024
Waited more than 2 weeks for my order…
Waited more than 2 weeks for my order but it never came. So now I paid but I haven’t got the goods.
12 October 2023
Reply from V Welt
Dear Ms. Schrader,
I'm very sorry to hear that you waited more than 2 weeks for your order and it never came. I understand your frustration, and I want to assure you that we take customer feedback very seriously.
I've investigated the matter, and I can see that your order was fulfilled the same day you placed it and delivered to DHL. However, DHL has informed us that it may take up to 30 days for international deliveries.
I understand that this is not the answer you were hoping for, but I want to assure you that we're doing everything we can to get your order to you as soon as possible. We've started an investigation with DHL, and we've also sent you a discount code for your next order as our sincere apology.
I apologize again for the inconvenience this has caused you. We value your business, and we're committed to providing our customers with the best possible experience.
To be honest, we're not sure what we could have done differently in this case. We followed our usual procedures, and your order was fulfilled and shipped on time. However, we understand that this is not enough, and we're committed to finding ways to improve our international shipping process.
If you have any suggestions for how we can improve, please don't hesitate to share them with us. We appreciate your feedback.
Sincerely,
Your V Welt Team
Excellent
Excellent. 1 days to receive my products. Super fast. immediate Updates on tracking the parcel. Need to test them first but I have very high hopes.
1 February 2023
Happy Customer
I have been looking for a site a long time that sells good beard stuff like, scissors(which is excellent,one of the best I ever used),beard serum,razors,etc.
I would highly reccomend this site
26 August 2022
Never ceases to amaze me
I have bought so many products from this site, and each one of them never cease to amaze me. From amazing bath bombs (love the aromatic fragrances), to pregnancy stretch marks serum, belly brush, and list goes on.
I really appreciate the fast response from the support team, in case of any query and they helped me make a suitable purchase.
Packaging, is also very nice and those cute hampers cheer me up, hence the rating <3
25 August 2022
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