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Vyjoy Reviews 

503
•
TrustScore 1.5 out of 5

1.7

Homewares Shop
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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, including items not arriving, incorrect products being sent, or receiving products that were not as advertised. Reviewers also frequently mentioned that the products received were of poor quality or did not function as expected, often describing them as A common complaint was the inability to contact the company, with numerous emails and messages going unanswered. This lack of communication extended to refund requests, as many customers struggled to get a response or receive their money back for undelivered or faulty items. Some people also felt that there were issues with practices, such as changing return addresses or adding extra items to orders.

What people talk about most

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting that items never... See more

Product

People report negative experiences with product, often receiving items that are not as advertised or are of... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a lack of communication... See more

Refund

Customers consistently note negative experiences with refund, often reporting no reply from customer service... See more

Reviews shaping this summary

Rated 2 out of 5 stars

As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good

Rated 1 out of 5 stars

Weak metal handle on the aerator sheared after just 4 hours of use. The foot plate is strong and robust but then unequal torque from the soil vacuum on use transfers to the weakest point! The t juncti... See more

Company replied

Rated 1 out of 5 stars

I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned toda... See more

Rated 1 out of 5 stars

I ordered 1 magnetic fly threader for fishing they sent and charged for 3. When they arrived... As a seasoned fly Fisherman I find this line thread device useless. Despite several attempts... See more

Company replied

Company details

  1. Homewares Shop

Contact info

1.7

Bad

TrustScore 1.5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(503)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Enjoyed looking through thevyjoy app satisfactory service..easy ordering delivery very good too canott fault anything we'll done vyjoy....

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Nice item

Item arrived safely. The decoration was very pleasant.
A pleasure doing business with you.

16 November 2023
Unprompted review

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