Excellent work Ordered charger online and supplied survey ,the installation date set easy on the telephone. Charger delivered Guys turned up today and I must say have done a first class job it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially there was a problem with the installer letting them and me down but Elliot could not have been more helpful in getting the situation resolved. He pulled out all the stops to get the charger... See more
Company replied
The service from waEV-charge was excellent. I ordered my home EV charger on Monday, with an expected installation within 3 weeks. However, 2 days later I had a call saying there was a slot on Frid... See more
Company replied
Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed. Joe advised that in all probability the circuit break... See more
Company replied
Company details
- #4 of 31 best companies in Electric vehicle charging station
- #1 of 32 best companies in Electrical equipment supplier
- #7 of 69 best companies in Electronics Company
- #1 of 22 best companies in Electronics manufacturer
- #2 of 42 best companies in Energy Equipment and Solutions
- #1 of 38 best companies in Green energy supplier
Written by the company
waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.
waEV-charge EV Smart Chargers
Installed in 7 days...
Request a quote now and have your charger installed in 7 days:
https://www.waevcharge.co.uk/quote
Contact info
Unit 5, S50-51 Stansted Courtyard, CM22 6PU, Essex, United Kingdom
- 0330 043 1353
- hello@waevcharge.co.uk
- waevcharge.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with this company was…
My experience with this company was excellent from the very first contact. Elliot answered all of my questions clearly and professionally, making the whole process feel straightforward and reassuring.
I booked an installation which was streamlined and easy to arrange, but unfortunately due to personal circumstances I had to cancel the following day. The customer service team handled this quickly, with genuine empathy and understanding, which made a difficult situation much easier.
Overall, it was a world-class customer experience and when I’m ready to go ahead with my EV charger installation, this company will absolutely be my first point of call.
28 May 2026
Unprompted review
Reply from waEV-charge
Thank you Linda, we really appreciate your feedback & review.
Excellent company
Initially there was a problem with the installer letting them and me down but Elliot could not have been more helpful in getting the situation resolved. He pulled out all the stops to get the charger installed and the guys who turned up were very professional and did a lovely job. The problem at the beginning does not stop me recommending waEV-charge. Thanks again, Nicky.
28 May 2026
Unprompted review
Reply from waEV-charge
Thank you Nicky, we really appreciate your feedback & review.
I was sceptical but I was wrong
I was sceptical but I was wrong! Within 1 week of paying I had an online survey and it was installed with no issues! Really tidy job, app works well and charging correctly. Overall, extremely pleased and would happily recommend
27 May 2026
Reply from waEV-charge
Thank you Thomas, we really appreciate your feedback & review.
Excellent service from this company
Excellent service from this company. Easy to order and installation exactly as I wanted. Easy to set up the app and link to the car. First charge done without any issues. Would definitely recommend
26 May 2026
Reply from waEV-charge
Thank you Les, we really appreciate your feedback & review.
I would recommend
The whole process, from initial quote to installation, was incredibly straightforward. Everything was clearly explained at each stage, and every member of the team—from the person who took my first call to the engineer who installed the car charger—was professional throughout. The installation itself was very neat and tidy. I would definitely recommend
22 May 2026
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
Highly recommended
Highly recommended. Excellent customer service. Joe helped me with some configuration to fix issues I had with my MG4.
23 May 2026
Unprompted review
Reply from waEV-charge
Thank you Dominic, we really appreciate your feedback & review.
I was very happy with the whole process…
I was very happy with the whole process from start to finish. Good communication and only a short wait from order to installation. The installation itself was carried out quickly, cleanly and professionally. I'm happy to recommend.
20 May 2026
Reply from waEV-charge
Thank you David, we really appreciate your feedback & review.
Highly Recommend
Great customer service and Josh our installer was fantastic. Very happy.
22 May 2026
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
Very reasonable price with 0% finance…
Very reasonable price with 0% finance options and had no issues so far with the charger. Install was completed in around a week after order and the electrician who completed the install was excellent and explained everything I needed to know.
20 May 2026
Reply from waEV-charge
Thank you Iain, we really appreciate your feedback & review.
Amazing Customer Service
Amazing Customer Service. Moss Razaq Was fantastic and solved my issue within 5 minutes. Thank you
21 May 2026
Reply from waEV-charge
Thank you Steve, we really appreciate your feedback & review.
Fast delivery and set up
12 May 2026
Reply from waEV-charge
Thank you Mark, we really appreciate your feedback & review.
I bought this charger after reading…
I bought this charger after reading good reviews. It was a little fiddly to get the software all working and talking to each other however the sign of a good company is when you message them for support and you get help immediately. I was able to get advice straight away even though it was out-of-hours and sort the issue out. Afterwards, I noticed that the messages have actually come from the managing director himself! Thoroughly recommend. The charger is now working perfectly and is a nice piece of kit.
16 May 2026
Reply from waEV-charge
Thank you Andy, we really appreciate your feedback & review.
Very professional engineer
Very professional engineer, completed job with care.
Customer services so far is excellent, very responsive to any questions asked. They deal with customers very professionally. I got my charger installed within 10 days from the point of placing an order - superfast. Charger running so far good - got installed today. I would highly recommend this company for EV charger.
15 May 2026
Reply from waEV-charge
Thank you Umar, we really appreciate your feedback & review.
Fantastic customer service
Fantastic customer service. Friendly and knowledgeable staff who guided me through resolving an offline issue with my charger swiftly and professionally. Would highly recommend using a waEV-charger.
15 May 2026
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
The fitting was first rate
The fitting was first rate. The only thing that wasn't explained before I bought the charger was the cable is only 5 meters which meant I have to amend the position I park my car to charge it
11 May 2026
Reply from waEV-charge
Thank you Patricia, we really appreciate your feedback & review.
Was a great help and very kind offered…
Was a great help and very kind offered to stay behind after 5pm so that if I had issues getting online he would talk me through it. Very very helpful
14 May 2026
Reply from waEV-charge
Thank you Barbara, we really appreciate your feedback & review.
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
Brilliant
Very fast fitting, very good customer service after a hic up got it all sorted by moss 😀
11 May 2026
Reply from waEV-charge
Thank you Simon, we really appreciate your feedback & review.
The engineer done a great neat job and…
The engineer done a great neat job and put the charger exactly were I wanted it.
On time and finished in less than an hour.
12 May 2026
Reply from waEV-charge
Thank you Brian, we really appreciate your feedback & review.
The installers were very professional
6 May 2026
Reply from waEV-charge
Thank you Paul, we really appreciate your feedback & review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.