The fact that Mason explained to me in detail what I wanted to know he assured me about my worries and I enjoyed speaking with him ,that I even told him that I'd name my baby madon who will be born in... See more
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Well It Was My First Time Ever Chatting With The Agent And He Really Made Everything So Simple For Me. So I Really Appreciate That And I'm Hoping For More People To Aski For Help And You'll Get The He... See more
I received very good service from there support team agent was very helpful they are very quick to respond as well as they are very friendly
Still waiting for my refund since the middle of January. Bunch of scammers, I feel sorry for your customers.
3.9
Great
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Still waiting for my refund since the…
Still waiting for my refund since the middle of January. Bunch of scammers, I feel sorry for your customers.
15 January 2025
Unprompted review
Sama dealt with my request promptly and…
Sama dealt with my request promptly and professionally
7 January 2025
Unprompted review
Mason my baby's name
The fact that Mason explained to me in detail what I wanted to know he assured me about my worries and I enjoyed speaking with him ,that I even told him that I'd name my baby madon who will be born in May 2025.thanks Mason keep it up...
25 December 2024
Unprompted review
Very good service received
I received very good service from there support team agent was very helpful they are very quick to respond as well as they are very friendly
11 December 2024
Unprompted review
Well It Was My First Time Ever Chatting…
Well It Was My First Time Ever Chatting With The Agent And He Really Made Everything So Simple For Me. So I Really Appreciate That And I'm Hoping For More People To Aski For Help And You'll Get The Help You Need, Best Experience Ever
26 November 2024
Unprompted review
The problem has been solved.
13 November 2024
Unprompted review
Jamal reached out to me “Issue…
Jamal reached out to me “Issue Addressed”, “Thank you Escalation Team”,
12 November 2024
Unprompted review
Good service
2 October 2024
Unprompted review
Great Customer Service
18 September 2024
Unprompted review
This is a complete scam! Fraud!!!
This is a complete scam!! They somehow got my details while I was trying to pay for parking. I never subscribed or agreed to anything and they’ve taken a monthly payment. Avoid and I have reported to my credit card company as this is fraud!!!
11 September 2024
Unprompted review
Reply from Wagcrafts
Dear customer,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@wagcrafts.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Misrepresentative Subscription
I thought I was making a simple one-off purchase from an online advert. I paid, but nothing ever arrived.
Instead, I later got an email saying I was about to be charged for renewing a subscription I never agreed to — and to make it worse, the company name didn’t even match the one I originally bought the non-existent item from.
They’re now claiming it’s all in their terms and conditions, but how is that a valid excuse when you’re not actually being sold a subscription in the first place?
To top it off, my original review — which stayed up for over a year — has suddenly been removed because I used a word we’re all clearly thinking, just apparently not allowed to say.
17 August 2024
Unprompted review
Reply from Wagcrafts
Dear Mike,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@wagcrafts.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
This is a fraud
This is a fraud, I never subscribed and they did charge me 2€ for the offer I did subscribe, and 44€ more for a subcription I never subscribed!
I was afraid this would happen and was VERY cautious with everything I did, and specifically unticked the box for the subscription, but they did subscribe me anycase, and charge me 44€ I never accepted
25 July 2024
Unprompted review
Reply from Wagcrafts
Dear Andres,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@wagcrafts.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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