Walker Tools Reviews 174

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Firstly, the delivery was prompt and the website easy to navigate. The blade I purchased was exactly as described in both dimensions and quality. One would need to spend a lot more to improve on thi... See more

Company replied

Rated 4 out of 5 stars

Well the website was easy to use. The prices were reasonable and delivery was prompt. The only drawback was that one of the blades had a tungsten tip missing. Phoning Walkers was simple, no quibble I... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Sam for helping me get a bespoke sized core chopsaw blade. Amazing service, delivered next day, very well wrapped Can't wait to get it fitted. OUTSTANDING SERVICE from Walker T... See more

Company replied

Rated 5 out of 5 stars

The screwdrivers are well made with comfortable handles and reasonably priced .I wanted them because I am weary of never having the "right" slotted screwdriver.Hopefully these,and others, will accompl... See more

Company replied

Company details

  1. #50 of 88 best companies in Tool shop

Written by the company

High Quality Power Tool Accessories and Hand Tools. Based in Sheffield we have almost 100 years of history in the tool industry, with vast experience in manufacturing and distribution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Service

Firstly, delivery was fast and efficient.
Secondly, my order was was for a odd sized blade which I could not find anywhere else Online or in shops. New Blade works great.

11 February 2025
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Reply from Walker Tools

Hi Richard, thanks for a great review! Always happy to help. Great to hear you're impressed with the new blade, hopefully we'll see you again when you need anything else.

Rated 5 out of 5 stars

QUick and efficient

QUICK and efficient

4 March 2025
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Reply from Walker Tools

Hi Patricia, thanks for leaving us a great review. I'm pleased that you're happy with the speed of our service and hope you're just as impressed with the quality of your saw blade!

Rated 5 out of 5 stars

Recommended

Good price, High quality bits, low carriage free postage threshold.
Recommended

11 February 2025
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Reply from Walker Tools

Hi Ian, thank you for a great review! I'm really pleased that you're happy with the service and quality from start to finish and hope we see you again in the future.

Rated 5 out of 5 stars

Quality blades at a good price.

Fast dispatch and delivery. Delighted with the blades.

7 February 2025
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Reply from Walker Tools

Hi John, thanks for leaving us a great review. Really pleased that you're impressed with the blades and look forward to helping you again next time you need something!

Rated 5 out of 5 stars

very good service

7 February 2025
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Reply from Walker Tools

Hi Martin, thanks for your review. I'm pleased you're happy with the service and hopefully we can help you again next time you need something.

Rated 5 out of 5 stars

Great and knowledgeable service

Great and knowledgeable service . Prompt delivery this will be my first point of contact in the future

5 December 2024
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Reply from Walker Tools

Hi Brian, thank you for a wonderful review. i look forward to helping you again next time.

Rated 5 out of 5 stars

5 star Company

No problems whatsoever with my order or delivery, item was well packaged. I would definitely order again from this company.

21 November 2024
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Reply from Walker Tools

Thanks for a great review, I'm really pleased you were happy with the service you've received and hope you're equally as happy with the quality of your saw blade. I look forward to supplying you again.

Rated 5 out of 5 stars

Excellent service

Excellent service, item arrived on time.

13 November 2024
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Reply from Walker Tools

Hi Veronica, thanks for a great review. I'm glad the blade arrived on time and hope that you're just as impressed when you get a chance to use it!

Rated 1 out of 5 stars

Delayed delivery despite paying for express delivery

I paid additional money to get 1-2 day delivery and it ended up arriving 4 days after I ordered it.

12 November 2024
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Reply from Walker Tools

Hi Jon, thanks for taking the time to leave us a review, I'm very sorry that there appears to have been a delay in your delivery.

Having looked into this I can see that you placed your order on Sunday 10th November and we despatched it by DHL Parcel on Monday 11th November on their next day delivery service. However looking at DHL's tracking information it does look like there were delays (it doesn't give me any more information I'm afraid!) and delivery was eventually made on 14th November.

You are absolutely right that you paid for the express delivery service and this was not met, however I would stress that this is down to the courier and in my experience with DHL Parcel problems like this are extremely rare.

Thank you for bringing this to my attention though, I have refunded the delivery fee from your order and this will be back in your account in the next few days.

Rated 5 out of 5 stars

Great service

Very helpful making sure I got the correct blade for my machine and advisman on the phoneing on other blades. Very nice

14 October 2024
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Reply from Walker Tools

Hi Steve, thanks for a wonderful review. I hope you're enjoying the saw blade you bought!

Rated 5 out of 5 stars

You keep sending me invoices for orders…

You keep sending me invoices for orders I received and paid years ago!

Thanks for your reply.
Regards,
John

14 October 2024
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Reply from Walker Tools

Hi John & Stella. Unfortunately on Monday 14th October we updated something on our website and due to some strange technical glitch it managed to re-send despatch confirmations for a load of orders from 2020! I'm very sorry for any confusion that this caused but please rest assured it was just a random technical error and what you were sent was not an invoice and you were not being asked for any money.

I hope the order that you did receive on time years ago worked well and hope that you would use us again the next time you need a new blade.

Rated 5 out of 5 stars

The screwdrivers are well made with…

The screwdrivers are well made with comfortable handles and reasonably priced .I wanted them because I am weary of never having the "right" slotted screwdriver.Hopefully these,and others, will accomplish the task in hand.What I would have liked -which I didn't see on the website- would be a robust case full of them,and all of varying sizes and all available in one place

8 October 2024
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Reply from Walker Tools

Hi Stephen, thank you for a wonderfully detailed review of our screwdrivers. I agree it would be great to offer these as a set and it is something we are looking at, however so far we've failed to find a way of doing this cost effectively, hopefully this will be something we can offer in the future.

Rated 5 out of 5 stars
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Reply from Walker Tools

Hi Chris, thanks for leaving us a great review. I'm glad we could help you by changing the size of the bore on the blade to fit your machine! Hopefully we will be able to help you next time as well.

Rated 5 out of 5 stars

I asked Sam before buying for…

I asked Sam before buying for information and received it very quick , I know now what to order next. The delivery was fast too, very pleased with this company will use again.

6 September 2024
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Reply from Walker Tools

Hi Sandra, thanks for a wonderful review. To be fair you already knew what you needed all I did was confirm that you were correct! I look forward to helping you again next time.

Rated 5 out of 5 stars

Great service

Excellent tools received very quickly. Highly recommended.

29 August 2024
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Reply from Walker Tools

Hi Ken, Many thanks for leaving us a great review! I'm very happy you're impressed with the saw blade and the handsaw that you received and hope that we can help you again next time!

Rated 5 out of 5 stars

Walker tools offer a great choice of…

Walker tools offer a great choice of tools and accessories at a good price. The delivery is fast and efficient. would definitely recommend Walker tools.

14 August 2024
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Reply from Walker Tools

Hi Sue, thank you for leaving us a great review! I hope we can help you again next time you need something.

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