Walker Tools Reviews 174

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Firstly, the delivery was prompt and the website easy to navigate. The blade I purchased was exactly as described in both dimensions and quality. One would need to spend a lot more to improve on thi... See more

Company replied

Rated 4 out of 5 stars

Well the website was easy to use. The prices were reasonable and delivery was prompt. The only drawback was that one of the blades had a tungsten tip missing. Phoning Walkers was simple, no quibble I... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Sam for helping me get a bespoke sized core chopsaw blade. Amazing service, delivered next day, very well wrapped Can't wait to get it fitted. OUTSTANDING SERVICE from Walker T... See more

Company replied

Rated 5 out of 5 stars

The screwdrivers are well made with comfortable handles and reasonably priced .I wanted them because I am weary of never having the "right" slotted screwdriver.Hopefully these,and others, will accompl... See more

Company replied

Company details

  1. #50 of 88 best companies in Tool shop

Written by the company

High Quality Power Tool Accessories and Hand Tools. Based in Sheffield we have almost 100 years of history in the tool industry, with vast experience in manufacturing and distribution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

All expectations fulfilled

Clear communication. prompt service. All expectations fulfilled. Great experience.

20 February 2023
Unprompted review
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Reply from Walker Tools

Hi Charles,

Thanks for a great review. I'm glad you're pleased and look forward to helping you again next time!

Rated 5 out of 5 stars

The blade was perfect

14 November 2022
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Reply from Walker Tools

Hi Gary, thanks for a great review. I'm really pleased you're happy with your saw blade and look forward to helping you again in the future.

Rated 5 out of 5 stars
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Reply from Walker Tools

HI Alun, thanks for a great review. I'm glad you're impressed with the speed of our delivery, hopefully you're equally impressed with the quality of the saw blade!

Rated 5 out of 5 stars

Good selection of tools

Good selection of tools, easy to order and when I queried where the package was (I had forgotten about the Royal Mail strikes), they responded immediately and went the extra mile to offer solutions if it didn't arrive. Will use them again.

19 October 2022
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Reply from Walker Tools

Hi David, thanks for a great review! Glad that the parcel turned up eventually and great to hear you're pleased with everything. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Saw bushes…

The order was easy and delivery as stated, great

29 October 2022
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Reply from Walker Tools

Hi Wayne, thanks for a great review. I'm glad you're pleased with the service and hopefully you're just as pleased with the saw blade! I look forward to helping you again next time.

Rated 5 out of 5 stars

Excellent stock and rapid service

You had a blade in stock which I was finding very difficult to source and it was delivered very quickly.

Thanks

27 October 2022
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Reply from Walker Tools

Hi Alan, thank you for a wonderful review. We pride ourselves on having one of the largest ranges of saw blades in the UK and we always carry good levels of stock. Great that we could help you on this occasion.

Rated 5 out of 5 stars

Top Class Performance

Website easy to use with clear description of goods.
Goods well packed and delivered as promised.
Quality of goods supplied top class.
What's not to like?

13 October 2022
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Reply from Walker Tools

Hi John, thanks for a great review. I'm really glad you're pleased with your experience and look forward to helping again next time you need a power tool accessory or a hand tool!

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. Good quality product and much cheaper than alternative brands.

17 October 2022
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Reply from Walker Tools

Thank you for a wonderful review. We prefer to think of ourselves as 'cost effective' rather than cheap but I'm glad you're impressed with the saw blade nonetheless! I look forward to helping you again next time.

Rated 5 out of 5 stars

Nice blade, good service.

Nice blade. Great service. A good team provides advice and guidance.

7 October 2022
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Reply from Walker Tools

Hi Tim, thanks for a great review! We're always happy to help and look forward to assisting you again in the future.

Rated 4 out of 5 stars

Smart service

Turned up within 3 days, quality product..

23 September 2022
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Reply from Walker Tools

Hi Chris,

Thanks for a great review and I'm happy you're impressed with the quality of your saw blades. I look forward to helping you again next time.

Rated 5 out of 5 stars

Excellent service Great comms.

Excellent service. Great comms prevented potential delays. Would definitely use again.

15 September 2022
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Reply from Walker Tools

Hi Nigel, thank you very much for a wonderful review! I look forward to helping again next time.

Rated 5 out of 5 stars

Excellent

Good, well informed advice, excellent service and high quality product

21 July 2022
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Reply from Walker Tools

Thanks for a great review Lawrence, I'm glad you're impressed with the saw blades you took and I look forward to helping you again in the future.

Rated 5 out of 5 stars

Quality Circular Saw Blade Manufacturer

This is the second order I have placed with Walkers for a new circular saw blade. The previous one was of good quality, true and sharp and cut 75 mm with ease. The fact that I have ordered from them again is testament to the superior quality and excellent service.

12 July 2022
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Reply from Walker Tools

Hi Graham,
Thank you very much for your positive review and your repeat business. We're very happy that you're impressed with the quality of our blades and look forward to helping you next time you need to buy a power tool accessory.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, good quality value for money. Highly recommended

29 May 2022
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Reply from Walker Tools

Thank you very much for a wonderful review, I'm happy we could help you and look forward to hearing from you again.

Rated 3 out of 5 stars

Not enough set on the tenon saw teeth…

Not enough set on the tenon saw teeth keeps binding

14 May 2022
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Reply from Walker Tools

Hi Keith, Thank you for your feedback. This is the first complaint we've had about the SGB/12 so I'm very surprised to hear it, usually our triple ground tenon saw is very popular.

I will check the stocks that we have here and test the set on them, I'll be in touch with you directly to discuss this.

**UPDATE**
A bit late to post this update but we did get in touch with Keith and replaced the tenon saw with one from a different batch and Keith said it was much much better. It seems he was unfortunate to just end up with the one bad apple which unfortunately can happen as with anything that is manufactured.

Rated 5 out of 5 stars

Helpful website and excellent personal service over the phone

Phoned to ask for advice about the appropriate circular saw blades and disks for two discontinued power tools, found your staff member really helpful, ordered the accessories and received them in the post next day. Really good service and very helpful website.

6 May 2022
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Reply from Walker Tools

Hi David, Thanks for a great review! Glad that we could help.

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