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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its flexibility, allowing them to explore at their own pace and delve into historical information. Many appreciate the well-structured tours, clear audio, and the convenience of integrated Google Maps links, which make navigation effortless and enhance the overall user experience. The staff is consistently highlighted for being informative, engaging, and friendly, providing valuable local tips and making the tours enjoyable. However, some people were dissatisfied with specific technical issues, such as problems with images not displaying or written sections not opening on certain devices. A few also mentioned that the background music in some audio tours was distracting and felt out of place. Additionally, some customers found the lack of a physical document to remember the experience a minor drawback.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the digital guides easy to... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise a specific guide,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and accessibility.... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment agency
  2. Event management company
  3. Tour operator
  4. Tourist Information Centre

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great way to view Matera at your own…

Great way to view Matera at your own pace.
Could start when we were ready.
Could stop for drinks or lunch and then resume walk easily.
Start location was easy to find, was great to be able to listen to and read text and using Google maps worked as well as it could in a stone labyrinth.
Liked that there was more information if needed.
Excellent value.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

This diy walking tour is perfect

This diy walking tour is perfect for people who like to explore on their own, avoid the crowds and learn a little more about where they are. The written/audio guide is easy to use and clear to understand. Highly recommend the Ortigia tour.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Very lovely tour!

Very lovely walking tour of the highlights of the city! A really great idea for solo travelers and for those with short stays. I had wonderful food recommendations on the guide so that was an added bonus. Thanks so much, Matteo for creating this guide to help me enjoy my stay at beautiful Bologna🙏🏻

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good audioguide

We used the audioguide for visiting Sienna. Really complete audioguide, website is really good, it opens Google Maps to map an itinerary between the places to visit. The audio guide covers most of the city and an attraction outside the walls.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

A day in Trieste

We had a terrific time. Were able to see many sites in Trieste, go at our own pace, and sat at each site as long as we wanted.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Overview

Exactly what I needed - a list of key sites; a path through the city that took you to each one; interesting and historical background information on each of the sites; and the ability to set your own pace. Great idea, good value.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Your tíme to explore the city...

I like the walking cap as we could just sit and listen wherever we wanted to. There was no rush and the information provider were really useful. We learnt new things about Bergamo and visited All the places. IT was a great experience.

7 August 2024
Rated 5 out of 5 stars

Coco is a great guide

Coco is a great guide! I had a wonderful experience learning about the true Bergamo. History, local insights and great advise on where to eat or what to buy. 100% recommended.

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Bergamo Alta in a nutshell

We had few hours while waiting to pick up our son from the airport and this guide allowed us to turn a boring wait in an enjoyable experience. It suggested beautiful places adding stories, curiosities and advices on food.
Definitely worth.

2 August 2024
Unprompted review

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