The Walk in Wardrobe store in Banbridge has excellent customer service and the staff are very friendly and helpful. I would recommend this store for any occasion, they have lots of choice and styles t... See more
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today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... See more
Company replied
Excellent customer care and service. Material of a very high standard, anything I have ever purchased has washed like a dream. In fact the black off the shoulder dress, with the gold buttons I am wear... See more
Company replied
my first order with wiw and its safe to say i am addicted! amazing quality and great value! roll on payday so i can order more! i want to move away from fast fashion and buy better quality pieces, tha... See more
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Company details
Written by the company
The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.
Contact info
4 Rathfriland Street, BT32 3LA, Banbridge, United Kingdom
- 028 4062 9070
- info@walkinwardrobeonline.com
- walkinwardrobeonline.com
4.4
Excellent
5k reviews
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Hasn’t replied to negative reviews
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Very fast delivery
Very fast delivery, excellent choice of beautiful clothes & shoes..Fabulous Boutique. ❤️❤️❤️
30 January 2025
Reply from The Walk In Wardrobe
Hi Deirdre, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Anne, thanks so much for taking the time to give us such encouraging feedback. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Online order
Ordered online. Unfortunately none of the items were suitable which was disappointing. Fitted on in store when I collected them so was able to return saving a return trip.
8 February 2025
Reply from The Walk In Wardrobe
Hi Fiona, we're so glad you got sorted in store. Thanks for shopping with us and we hope to welcome you back in the future. Team WIW xo
Love this shop
Fantastic service was an online order n was kept informed off delivery . Highly recommend
30 January 2025
Reply from The Walk In Wardrobe
Hi Claire, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Kathleen, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
My recent Buy
Although I do not live in Banbridge, I love shopping on your website. It’s so easy and purchases arrive really quickly. I’m delighted with my recent jumpsuit buy!
30 January 2025
Reply from The Walk In Wardrobe
Hi Cathleen, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Barbara, thanks so much for taking the time to give us such encouraging feedback, our team will be delighted. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Incorrect size pants on trouser suit
Incorrect size pants on trouser suit. Correct size not available 😔
30 January 2025
Reply from The Walk In Wardrobe
Hi Ita, we're so sorry for the mix up with your trousers and that we weren't able to get you the correct size. We hope to see you again soon. Kind regards, Team WIW xo
Great quick service beauiful clothes…
Great quick service beauiful clothes also good customer service
16 February 2024
Reply from The Walk In Wardrobe
Hi Dympna, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Kim, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Just amazing service online and the…
Just amazing service online and the ladies in n the shop are so so helpful and knowledgeable as well. Absolutely love this company.10/10
28 January 2025
Reply from The Walk In Wardrobe
Thank you so much for the lovely feedback, we will be sure to pass this on to the girls in our store. Thank you so much for shopping with WIW xo
Always a good experience.
Always a good experience purchasing from Walk-in wardrobe. The clothes are fabulous and the service is fantastic.
26 January 2025
Reply from The Walk In Wardrobe
Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your purchases. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Love everything about the walk in…
Love everything about the walk in wardrobe the customer service is first class.Changed the way I style my clothes.If you have any questions they come back right away with an answer I will definitely be buying again
26 January 2025
Reply from The Walk In Wardrobe
Hi there, thanks so much for taking the time to give us such encouraging feedback, our team will be delighted. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi there, thanks so much for taking the time to give us such encouraging feedback. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Poor online customer service
I had very bad experience getting a refund I had to phone 3 times just to get the refund. Was waiting on them to return a call and they never bother to do so.
14 January 2025
Reply from The Walk In Wardrobe
Hi, thank you for taking the time to leave your feedback, although we are very sorry to hear that you had a bad experience. The fastest way to reach us with issues is by email as we aren't always able to respond to phone calls during busy periods with high order volumes. Our customer service advisors do their best to respond to issues promptly and get them resolved as quickly as possible. Again, we apologise for any issues you had this time around and hope that you continue to shop with us in the future. Kindest regards, Team WIW xo
I am currently living in Perth,Oz but…
I am currently living in Perth,Oz but from Hilltown.
I often see The Walk in Wardrobe coming up on my
Facebook and always like to watch,who doesnt like
fashion. Girls doing a great job.
23 January 2025
Reply from The Walk In Wardrobe
Hi Sheena, thank you so much for the kind words. It's always lovely to hear from people all around the world. Team WIW xo
Helpful staff
16 January 2025
Reply from The Walk In Wardrobe
Thank you so much for shopping with us and for the kind words - your custom means so much to us! Many thanks, Team WIW xo
The entire team at WIW are amazing
The entire team at WIW are amazing. You walk into the shop and greeted like a friend and valued customer.
22 January 2025
Reply from The Walk In Wardrobe
Hi Donna, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Bought online
Bought online, coats were true to size, beautiful quality and delivery was very quick. Pleasure to buy from this excellent small business
22 January 2025
Reply from The Walk In Wardrobe
Hi Ann-Marie, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Great purchase
Great purchase, love the organiser and the personalisation def recommend
21 January 2025
Reply from The Walk In Wardrobe
Hi Trisha, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
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