Walk the Storm Reviews 

119
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I have bought a rain jacket through this company, unfortunately it's a size small. I like the jacket, just trying to change the size. I have tried to reach out to them several times via phone (left a... See more

Rated 5 out of 5 stars

I was looking for a Didriksons Aino 3 Parka which had sold out in my size everywhere. Stumbled across Walk the Storm via Google, read the other online reviews and took the plunge. The coat arrive 48hr... See more

Company replied

Rated 5 out of 5 stars

While searching for a genuine waterproof jacket/coat I came across Walk The Storm. They have a great selection of jackets and coats, much better than any other site I had been on. After placing... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased from Walk the Storm on 2 occasions and been delighted with both experiences. They sell excellent quality coats, fabulous Scandinavian design. And I love the personalised message that co... See more

Company details

  1. Outdoor clothing and equipment shop
  2. also in
  3. Boot Shop
  4. Ladies' clothes shop
  5. Men's clothes shop

Written by the company

We are a new and exciting rainwear boutique for all the family! We sell a range of fabulous brands of rainwear to allow you to Walk the Storm!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

119 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(119)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely poor communication …

I have bought a rain jacket through this company, unfortunately it's a size small. I like the jacket, just trying to change the size. I have tried to reach out to them several times via phone (left a message on their answering machine) sent an emails but they have not replied or even acknowledged any communication.
It's a real shame as I didn't want to write this review.

30 November 2025
Rated 5 out of 5 stars

Outstanding customer service

I have now bought several items on line from Walk the Storm. Their customer service is simply outstanding and nothing is too much trouble to ensure that you are entirely happy with your purchase. I can highly recommend them

1 December 2025
Rated 5 out of 5 stars

A really great experience.

A really great experience.
I bought my first coat and was so impressed by the fantastic experience that I went back and purchased a second .
Thank you for providing such wonderful merchandise at really competitive prices and for such brilliant customer service.
I won't hesitate from buying from you in the future.

17 July 2025
Rated 2 out of 5 stars

Order unfulfilled

Item not in stock. Poor communications. £150 refund may take up to 10 days. Frustrating experience.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

5* all round

5* all round. Delivery was super fast, quicker than I was expecting, but the real bonus was that my coat was less than half price than anywhere else. I was sure that 'it sounded too good to be true', but no! Coat is perfect and just what I wanted. Thank you!

5 November 2025
Rated 5 out of 5 stars

Fabulous company

Firstly, the website is gorgeous, the fact you’re an independent retailer, the price of the jacket, half that of a very well known department store!

I appreciated the hand written compliment slip too.

I have recommended you to friends.

Stephanie Gover

27 October 2025
Rated 5 out of 5 stars

Fabulous company

Walk the Storm is a fabulous company . They are so helpful and it was a joy to actually be able to speak to them on the phone rather than emailing back & forth. The fella that I spoke with was brilliant at advising me on the sizing of my purchase , so so helpful & they have an extensive range of products . As I said FABULOUS.

1 October 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The size I ordered was rather generous. I had no problem to contact the company over the phone, which is a lovely surprise as this is often impossible when ordering online these days!
I received a smaller size to try on within a couple of days with a return label already included. All free of charge. Perfect. Thank you very much.

28 September 2025
Rated 5 out of 5 stars

Great experience

Quick and easy ordering service and arrived a few days earlier than expected just in time for rainy weather! This is my second purchase from Walk the Storm.

31 August 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service from Walk The Storm in dealing with a return (my fault, not theirs).
Personal email communication from Mike the Director, who couldn't have been more responsive or helpful.
Five stars - and their website is now bookmarked for future outdoor gear searches/purchases (at very good prices!)

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Walk the Storm are a superb company

Walk the Storm are a superb company. They sell excellent products and have excellent delivery and customer services. Every purchase from them has been great and I regularly recommend them to friends and family.

6 June 2025

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