I mistakenly ordered the wrong item, the retail assistant instantly said I could swap the item - even being on sale. She provided help and advice at appropriate times. Wallace cotton is dear to my hea... See more
Company replied
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I mistakenly ordered the wrong item, the retail assistant instantly said I could swap the item - even being on sale. She provided help and advice at appropriate times. Wallace cotton is dear to my hea... See more
Company replied
Staff at constellation drive/Rosedale are a team of gorgeous women who are not only helpful but friendly and really engaged in their customers. I love going there although it’s a bit out of my way
Bed linen is beautiful, quality outstanding and it lasts, was always a Sheridan person, not anymore. I wash my bedding a lot and it always looks great. Like the way colours and styles are updated.... See more
Lovely crisp cotton sheets - my king fitted sheet arrived on time and I love the cotton sack provided - very handy to store linens in. Wallace cotton is my favourite brand for sheets - they are reliab... See more
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Robe arrived in great condition and not long after ordering.
Thanks
Always a great experience at Rosedale Wallace Cotton
Love receiving purchases from Wallace Cotton. Always great service and beautifully presented. This time I purchase a new ironing board cover. Happy with my purchase.
I have bought most of my bedding from Wallace Cotton over the years and have found the quality very good,especially the advice given for washing,which has given my linen a chance to be passed on to family,looking good even after a few years wear.
Bed linen is beautiful, quality outstanding and it lasts, was always a Sheridan person, not anymore.
I wash my bedding a lot and it always looks great.
Like the way colours and styles are updated.
Delivery is very quick.
Staff at constellation drive/Rosedale are a team of gorgeous women who are not only helpful but friendly and really engaged in their customers. I love going there although it’s a bit out of my way
I ordered the pillowcase from here and they are really soft as heaven and my son has always issue with pillow so i ordered for him too and he is really happy also they are really near to my house . i really like them.
Lovely crisp cotton sheets - my king fitted sheet arrived on time and I love the cotton sack provided - very handy to store linens in. Wallace cotton is my favourite brand for sheets - they are reliably cool and crisp all year.
On line shopping 🛍 is easy to follow and the process from paying, packing to tracking your item to delivery I personally found to be efficient and reliable. The bedcovers absolutely on point. Now styling begins. Other points of appreciation is the linen bags and personalized handwritten note. 💘
I mistakenly ordered the wrong item, the retail assistant instantly said I could swap the item - even being on sale. She provided help and advice at appropriate times. Wallace cotton is dear to my heart, I have shopped there since enterprise street opened. My mom adored Wallace cotton, although she passed 18 years ago, the memories are clear and lovely. The Quality has been consistent over the years, I’m still using sheets mum purchased for me.

Reply from Wallace Cotton - Albany
Did a click and collect and it was a breeze to pick up.
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