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Wallace Cotton Reviews 

7,004
•
TrustScore 5 out of 5

4.9

Homewares Shop
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Review summary

Created with AI, based on recent reviews

Considering 1,657 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how exceptionally comfortable the soft bedding and gorgeous linen items are, noting that their online purchases arrive extremely quickly and reliably. Many consumers deeply love the wonderful product presentation, mentioning charming storage bags and thoughtful personal notes included with every single order. However, some people mentioned occasional problems, such as receiving incorrect items, dealing with returns, or having packages arrive partially open during transit. Shoppers truly appreciate the overall efficiency of the online store, though a small group experienced minor inconveniences regarding their specific shipments.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the luxurious feel, perfect... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort,... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages consistently arrive quickly... See more

Service

People report positive experiences with service, highlighting fast and efficient interactions both online and... See more

Order

Users describe positive interactions with order, highlighting seamless and fast online ordering experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were greeted warmly at the Newmarket store and continued to converse. Our many questions were answered when comparing and deliberating over products. The item we chose was a gift which was then nic... See more

Rated 5 out of 5 stars

Your prompt delivery & duvet was packed & pillow cases were packed in a nice floral bags ,also the quality is gorgeous,I have to say you would be the best I have delt with on line Wallace cotton , I... See more

Rated 5 out of 5 stars

Easy to order. Good tracking of article being delivered Delivered quickly. Beautifully presented in lovely bags. A special handwritten note from the Packer. A great purchase , well made, a... See more

Rated 5 out of 5 stars

I finally resisted and bought some Flannelette Sheets and my husband said he had the best sleep ever and that he didn’t want to get out of bed this morning . The bed was very comfortable last night a... See more

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Company details

  1. Homewares Shop
  2. Bedding Shop
  3. Boutique
  4. Clothing Shop
  5. Linen Shop

About Wallace Cotton

Written by the company

Celebrating beautiful designs, great quality and living with a little luxury every day, Wallace Cotton has been in homes worldwide for over 17 years.

Bed Linen Sleepwear Homeware Daywear

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(7,004)

1,598 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Outstanding service

My order arrived the next day but didn’t suit my bedroom as I thought it would. Took to local Wallace Cotton Store and took another quilt home to try. This one was the right colour but I needed a bigger one. Back I went again. The shop staff were great. Very helpful and efficient in helping me “get it right”

2 August 2026

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